Rochelle Rehm | Page 2

The process from start to finish was smooth and easy. The entire staff was helpful and friendly. The entire staff was helpful and friendly. More

by stormy_raex33 Verified Customer Verified Customer

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Bought a 19 Suburban in July of 2022. Had it for 11 months and was in the shop multiple times for some issues. Had to pay out of pocket on a few because the warranty wouldn't cover it. Th Had it for 11 months and was in the shop multiple times for some issues. Had to pay out of pocket on a few because the warranty wouldn't cover it. The June of 2023 they had the Suburban for 29 days. Had it back for a few days and had to take it back in. Now the transmission has issues. Decided I wasn't dealing with it and traded it in. They were unwilling to work with me on a decent trade in value. Owned it for 11 months. Communication did not happen during the 29 days unless I was the one initiating it. More

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Excellent customer service and satisfaction. Thanks for taking Excellent care of my suburban and explaining everything in detail. Thanks for taking Excellent care of my suburban and explaining everything in detail. More

by STALLMANS Verified Customer Verified Customer

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Great service from Destany! I always appreciate when people are welcoming and down to earth... Also, always great help from Luke Bentley; goes above and beyond each time. I always appreciate when people are welcoming and down to earth... Also, always great help from Luke Bentley; goes above and beyond each time. More

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From start to finish I was very pleased with the sales and service at gateway Chevrolet if fa go ! I had the pleasure of dealing with Cody on the sales side and he was very helpful , informative and met e and service at gateway Chevrolet if fa go ! I had the pleasure of dealing with Cody on the sales side and he was very helpful , informative and met every need I had along the way top notch ! More

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Gateway has helped me diagnose different issues with my vehicle. I have brought my vehicle to Gateway for some time. I have recommended Gateway to some friends. vehicle. I have brought my vehicle to Gateway for some time. I have recommended Gateway to some friends. More

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My experience with Gateway started out a bit rocky but they did everything in their power to make it correct. César was great to work with, so was the service department. Rochelle, Luke, Stormy all helped they did everything in their power to make it correct. César was great to work with, so was the service department. Rochelle, Luke, Stormy all helped us through a bad situation at a bad time. Needing a new car is a hard choice when options are limited in this odd environment we are in. I can’t say enough about how everyone went above and beyond. Thank you guys for getting me and my family back on the road quickly. More

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I have worked with the best people I have given 5 stars for even though I have had many problemswith my vehilce. They have gone over and above to try and resolve the situation. . for even though I have had many problemswith my vehilce. They have gone over and above to try and resolve the situation. . More

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They treat you like family The customer service provided by Brandon was fantastic. He understood what we were looking for very well and found it right away. They made the whole The customer service provided by Brandon was fantastic. He understood what we were looking for very well and found it right away. They made the whole truck buying experience fun and easy for us. I will continue to come back for every vehicle that I will need in the future. Thanks for helping us find the best truck for us. More

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