Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rodney Jones
Rodney Jones at Jackson Acura
Refer Me

Rodney Jones | Page 10

Service Manager

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

Contact Me
4.7
332 Reviews
4.7

332 Reviews

Write a Review

332 Reviews of Rodney Jones

January 27, 2023

Dealership Rating
Employee Rating

The Representative has good knowledge and showed Courtesy towards Customer. The Support and Communication is very good More

by SuRaj357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 30, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jan 30, 2023

SuRaj357 responded

Please provide some service packages & Offers to lower the Cost of Servicing.

Feb 07, 2023

Jackson Acura responded

We currently have the following Service Specials listed on our website. You can find the Service Specials on www.jacksonacura.com by clicking on: Service and Parts, and then on: Service Specials or by bookmarking: https://www.jacksonacura.com/promotions/service/index.htm

January 23, 2023

Dealership Rating
Employee Rating

Very efficient and friendly service. The speed of service was exactly calculated. I always enjoy getting my vehicle serviced at this dealership. More

by Anthonyggalante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Polito

Helpful
Report | Print
Jan 24, 2023

Jackson Acura responded

Anthony, Thank you for your on going business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

January 22, 2023

Dealership Rating
Employee Rating

Great service that I can depend on. Very professional, thank you and keep up the good work! More

by Jamesbrown.jb221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Helpful
Report | Print
Jan 23, 2023

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

January 19, 2023

Dealership Rating
Employee Rating

I love this dealership. I always feel valued and appreciated. Nick Covino is the best service advisor. More

by Rob C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Helpful
Report | Print
Jan 20, 2023

Jackson Acura responded

Rob, Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

January 17, 2023

Dealership Rating
Employee Rating

Great customer service, responsiveness, and technical domain expertise. Highly recommended for all Acura/OEM maintenance needs. More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 19, 2023

Jackson Acura responded

Roberto, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 12, 2023

Dealership Rating
Employee Rating

Awesome to work with. Great customer service. Pleasant quick service. Thank you very very much. More

by sccfoster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Michael Wiest

Helpful
Report | Print
Jan 13, 2023

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your vehicle, and don't hesitate to reach out if you need anything else.

January 10, 2023

Dealership Rating
Employee Rating

Jackson Acura scheduled our appointment within one day of our call. They were very friendly, honest and completed the repairs very quickly. More

by bchernault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 11, 2023

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

January 07, 2023

Dealership Rating
Employee Rating

Appreciated the service rep letting us know we didn't need a LOF since it was still at 60%. Asked them to change the wipers and do an overall check instead. They determined the battery was about dead a More

by susantucker06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Helpful
Report | Print
Jan 09, 2023

Jackson Acura responded

Susan, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 04, 2023

Dealership Rating
Employee Rating

I took my car in for A1 service and the tech told me I needed a new battery. After a few days had an issue with the battery installation. Called and spoke with Rodney Jones and he took care of the issue More

by LKM
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden

Helpful
Report | Print
Jan 05, 2023

Jackson Acura responded

Hello, we are very sorry to hear that you weren't fully satisfied with your experience. If you wouldn't mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you. Please feel free to reach out directly to Rodney Jones, our Service Manager, at (770) 650-4000.

January 01, 2023

Dealership Rating
Employee Rating

Good service experience. Waited a bit long though. Enjoyed the snacks and waiting area. That’s it. More

by Stevelowe1906
Sales Price Transparency
Recommend Dealer
Yes
Helpful
Report | Print
Jan 03, 2023

Jackson Acura responded

Steve, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

1
...
9
10
11
...
34

Dealership Inventory (167 Vehicles)

new 2024 Acura MDX car, priced at $65,595
2024 Acura MDX
new
N/A exterior
Automatic
All-wheel Drive
$65,595
View Details
used 2016 Acura MDX car, priced at $17,998
2016 Acura MDX
used
Silver exterior
Automatic
All-wheel Drive
$17,998
View Details
used 2024 Acura MDX car, priced at $51,898
2024 Acura MDX
used
Majestic Black Pearl exterior
Automatic
Front-wheel Drive
$51,898
View Details
new 2024 Acura MDX car, priced at $56,200
2024 Acura MDX
new
Fathom Blue Pearl exterior
Automatic
Front-wheel Drive
$56,200
View Details
used 2021 Lexus NX 300 car, priced at $33,998
2021 Lexus NX 300
used
Eminent White Pearl exterior
Automatic
Front-wheel Drive
$33,998
View Details
new 2024 Acura RDX car, priced at $56,100
2024 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
$56,100
View Details
View All Inventory