Rodney Jones
Rodney Jones at Jackson Acura
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Rodney Jones | Page 9

Service Manager

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.7
333 Reviews
4.7

333 Reviews

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333 Reviews of Rodney Jones

March 12, 2023

Dealership Rating
Employee Rating

Service was on time and very professional (as usual). No surprises. Tire prices were very competitive, too! :) More

by jandksewell
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 04, 2023

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Straight forward sales people with superior pricing, excellent service department with fair pricing, great communication, never try to sell unnecessary repair or service works. Convenient hours for ser More

by mtev
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 02, 2023

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Employee Rating

My husband and I found this dealership to be pleasant and accommodating. We were treated respectfully by everyone involved. Also, they have someone who is very knowledgeable that showed us all the features o More

by marilyngates3
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Recommend Dealer
Yes

Other Employees Tagged: Michael Wiest, Joey Andrews

Mar 07, 2023

Jackson Acura responded

Marilyn, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new RDX, and don't hesitate to reach out if you need anything else.

March 02, 2023

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Jackson Acura sent my daughter home in a defective car, after promising to troubleshoot and fix. Yvonne assured me they would find the issue, after I explained to her that my daughter had been stranded twi More

by tyreaves
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Nick Covino, Yvonne Russell

Mar 03, 2023

Jackson Acura responded

I spoke with the client yesterday, and explained to him that since we could not duplicate the symptom of the vehicle not shifting from park intermittently . We did, however, give him the three most likely components that could cause this, we also made him aware of how difficult it is to pinpoint the exact repair without the problem happening. I did offer to try one most likely repairs for the client and no charge but he declined.

March 01, 2023

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The service was very fast, easy, very professional. That you Rodney Jones. Didn't push any service and was very easy to decide what I need to do. More

by TZZ
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Service Time
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Recommend Dealer
Yes
Mar 01, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 01, 2023

Dealership Rating
Employee Rating

Great customer service and exceeded expectations. Took less than one hour And received multiple updates. More

by RBJONES2
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Recommend Dealer
Yes
Mar 01, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

February 26, 2023

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I had an amazing experience once again. This location does a great job providing an enjoyable environment and are very knowledgeable and professional! More

by krbroe
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 28, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

February 21, 2023

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Employee Rating

Prompt & very courteous service. Will definitely recommend to others & go back there again. The lounge area is very nice too. More

by rsangireddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

Feb 22, 2023

Jackson Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

February 09, 2023

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Employee Rating

The gentleman who helped in the service department went out of his way to find my warranty information and had everything taken care of More

by Marci
Service Price Transparency
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Recommend Dealer
Yes
Feb 10, 2023

Jackson Acura responded

Marci, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 07, 2023

Dealership Rating
Employee Rating

Friendly staff, great service, pleasant environment. I love the customer offices, makes it easy to work remotely. More

by Lex23
Service Price Transparency
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Recommend Dealer
Yes
Feb 08, 2023

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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