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Rodney Jones
Rodney Jones at Jackson Acura
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Rodney Jones | Page 11

Service Manager

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.7
332 Reviews
4.7

332 Reviews

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332 Reviews of Rodney Jones

December 31, 2022

Dealership Rating
Employee Rating

When I need my car serviced, I do not hesitate to bring it to this location. Honest and courteous every time. More

by hchereese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the team, and we look forward to working with you again.

December 25, 2022

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Employee Rating

The Team at Jackson Acura is always helpful and AP Leto deal with. Thanks for making vehicle service easy More

by jdrbiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 27, 2022

Jackson Acura responded

We are happy to have provided you with such a positive experience again! We sincerely value your business and look forward to your next visit.

December 24, 2022

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Employee Rating

Great service my appointment was at 9. 30 am and at 10.30 am I was done and finished. More

by kennethbly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

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Dec 27, 2022

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

Dec 27, 2022

kennethbly1 responded

Thank you

December 18, 2022

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Employee Rating

Overall great service experience, service performed well in time and as per my request. Great customer service. Thank you More

by santosh Chavan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 20, 2022

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Thank you for choosing Jackson Acura!

December 17, 2022

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Employee Rating

We’ve purchased multiple cars over the past decade from Jackson Acura and they treat us like family. The deals have been competitive & staff awesome. Paul Silverman, Dmitri, Michael Cunningham and Joey ar More

by Tmart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Paul Silverman, Nick Covino, Michael Cunningham, Joey Andrews

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Dec 20, 2022

Jackson Acura responded

Thank you for your review and business as a repeat customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

December 16, 2022

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Employee Rating

Great service, quick getting in and out, employees are there when you have questions, and they have snacks! More

by Chloemae0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden, Nick Covino, Cody Johnson, Yvonne Russell , Scott Polito

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Dec 16, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help

December 06, 2022

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Employee Rating

Great service friendly people ,they do free inspections , let you know what needs to be done right away or later More

by SUNDAR_PAGENI98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden, Nick Covino, Cody Johnson, Yvonne Russell , Scott Polito

Helpful
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Dec 06, 2022

Jackson Acura responded

Sundar, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 02, 2022

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Employee Rating

Just in for an oil change. All happened as expected. Rodney went out of his way to may sure I was taken care of! More

by Justin Tyme
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 03, 2022

Jackson Acura responded

Justin, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Rodney and our team were able to help, and we hope to see you again!

December 02, 2022

Dealership Rating
Employee Rating

The staff communicated expected wait times for service well. The wait times are always pretty long though at this location. It seems this location is always very busy. Maybe it would be better to allow More

by bbcrutchfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Dec 03, 2022

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 30, 2022

Dealership Rating
Employee Rating

YVONNE RUSSELL IS THE BEST TO WORK WITH. SHE ALWAYS LETS ME KNOW WHAT IS GOING ON DURING THIS TIME. THANKS YVONNE! More

by leslieshimel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden, Nick Covino, Cody Johnson, Yvonne Russell

Helpful
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Nov 30, 2022

Jackson Acura responded

Leslie, Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

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