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Rodney Jones
Rodney Jones at Jackson Acura

Rodney Jones | Page 19

Service Manager

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.6
424 Reviews
4.6

424 Reviews

Write a Review

424 Reviews of Rodney Jones

February 07, 2023

Dealership Rating
Employee Rating

Friendly staff, great service, pleasant environment. I love the customer offices, makes it easy to work remotely. More

by Lex23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino, Cody Johnson, Yvonne Russell , Cameron Hilden

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Feb 08, 2023

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 04, 2023

Dealership Rating
Employee Rating

Great service, I was in and out and did not have to wait too long More

by STRAUGHANBZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino, Cody Johnson, Yvonne Russell , Cameron Hilden, Scott Polito

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Feb 06, 2023

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 27, 2023

Dealership Rating
Employee Rating

The Representative has good knowledge and showed Courtesy towards Customer. The Support and Communication is very good More

by SuRaj357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Feb 07, 2023

Jackson Acura responded

We currently have the following Service Specials listed on our website. You can find the Service Specials on www.jacksonacura.com by clicking on: Service and Parts, and then on: Service Specials or by bookmarking: https://www.jacksonacura.com/promotions/service/index.htm

Jan 30, 2023

SuRaj357 responded

Please provide some service packages & Offers to lower the Cost of Servicing.

January 23, 2023

Dealership Rating
Employee Rating

Very efficient and friendly service. The speed of service was exactly calculated. I always enjoy getting my vehicle serviced at this dealership. More

by Anthonyggalante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Polito

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Jan 24, 2023

Jackson Acura responded

Anthony, Thank you for your on going business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

January 23, 2023

Dealership Rating
Employee Rating

Great service that I can depend on. Very professional, thank you and keep up the good work! More

by Jamesbrown.jb221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

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Jan 23, 2023

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

January 19, 2023

Dealership Rating
Employee Rating

I love this dealership. I always feel valued and appreciated. Nick Covino is the best service advisor. More

by Rob C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

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Jan 20, 2023

Jackson Acura responded

Rob, Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

January 18, 2023

Dealership Rating
Employee Rating

Great customer service, responsiveness, and technical domain expertise. Highly recommended for all Acura/OEM maintenance needs. More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 19, 2023

Jackson Acura responded

Roberto, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 12, 2023

Dealership Rating
Employee Rating

Awesome to work with. Great customer service. Pleasant quick service. Thank you very very much. More

by sccfoster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Michael Wiest

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Jan 13, 2023

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your vehicle, and don't hesitate to reach out if you need anything else.

January 10, 2023

Dealership Rating
Employee Rating

Jackson Acura scheduled our appointment within one day of our call. They were very friendly, honest and completed the repairs very quickly. More

by bchernault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 11, 2023

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

January 07, 2023

Dealership Rating
Employee Rating

Appreciated the service rep letting us know we didn't need a LOF since it was still at 60%. Asked them to change the wipers and do an overall check instead. They determined the battery was about dead a More

by susantucker06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

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Jan 09, 2023

Jackson Acura responded

Susan, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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