Yvonne and the entire team is always great!
Very transparent and awesome service … we’ve been using Jackson almost since it opened and have never had a bad experience. Thank you!
Very transparent and awesome service … we’ve been using Jackson almost since it opened and have never had a bad experience. Thank you!
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by s_haygood
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2023 -
Jackson Acura responded
It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.
Service was on time and very professional (as usual).
No surprises. Tire prices were very competitive, too! :)
No surprises. Tire prices were very competitive, too! :)
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by jandksewell
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2023 -
Jackson Acura responded
It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.
Straight forward sales people with superior pricing,
excellent service department with fair pricing, great communication, never try to sell unnecessary repair or service works. Convenient hours for ser
excellent service department with fair pricing, great communication, never try to sell unnecessary repair or service works. Convenient hours for service work and always prompt service provided.
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by mtev
Service Price Transparency
Mar 07, 2023 -
Jackson Acura responded
It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.
My husband and I found this dealership to be pleasant and
accommodating. We were treated respectfully by everyone involved. Also, they have someone who is very knowledgeable that showed us all the features o
accommodating. We were treated respectfully by everyone involved. Also, they have someone who is very knowledgeable that showed us all the features of our new RDX. We definitely recommend this dealership, in fact, I already have!
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by marilyngates3
Mar 07, 2023 -
Jackson Acura responded
Marilyn, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new RDX, and don't hesitate to reach out if you need anything else.
Jackson Acura sent my daughter home in a defective car,
after promising to troubleshoot and fix. Yvonne assured me they would find the issue, after I explained to her that my daughter had been stranded twi
after promising to troubleshoot and fix. Yvonne assured me they would find the issue, after I explained to her that my daughter had been stranded twice in two days by her MDX. After I left my daughter to wait on the repair, Yvonne cancelled the diagnostic I agreed to pay for, told my daughter 'your dad isn't going to like this, but we can't figure it out' (even without trying to diagnose it) and sent her home in a defective car. I called back and Nick told me Rodney is the manager, but isn't available to help. Never, never contact Jackson Acura for anything needing honest work, or a safe repair for your family.
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by tyreaves
Service Price Transparency
Mar 03, 2023 -
Jackson Acura responded
I spoke with the client yesterday, and explained to him that since we could not duplicate the symptom of the vehicle not shifting from park intermittently . We did, however, give him the three most likely components that could cause this, we also made him aware of how difficult it is to pinpoint the exact repair without the problem happening. I did offer to try one most likely repairs for the client and no charge but he declined.
Great customer service and exceeded expectations.
Took less than one hour And received multiple updates.
Took less than one hour And received multiple updates.
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by RBJONES2
Verified Customer
Verified Customer
Service Price Transparency
Mar 01, 2023 -
Jackson Acura responded
It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.
The service was very fast, easy, very professional.
That you Rodney Jones. Didn't push any service and was very easy to decide what I need to do.
That you Rodney Jones. Didn't push any service and was very easy to decide what I need to do.
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by TZZ
Service Price Transparency
Mar 01, 2023 -
Jackson Acura responded
It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.
I had an amazing experience once again.
This location does a great job providing an enjoyable environment and are very knowledgeable and professional!
This location does a great job providing an enjoyable environment and are very knowledgeable and professional!
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by krbroe
Service Price Transparency
Feb 28, 2023 -
Jackson Acura responded
It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.
Prompt & very courteous service.
Will definitely recommend to others & go back there again. The lounge area is very nice too.
Will definitely recommend to others & go back there again. The lounge area is very nice too.
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by rsangireddy
Feb 22, 2023 -
Jackson Acura responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.
The gentleman who helped in the service department went
out of his way to find my warranty information and had everything taken care of
out of his way to find my warranty information and had everything taken care of
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by Marci
Verified Customer
Verified Customer
Service Price Transparency
Feb 10, 2023 -
Jackson Acura responded
Marci, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!