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472 Reviews of Rodney Jones
May 22, 2019
Great Service Easy to schedule an appt online. Loved the Lyft back to my office while my car was being worked on and the offer to come get me to retrieve my car. Easy to schedule an appt online. Loved the Lyft back to my office while my car was being worked on and the offer to come get me to retrieve my car. As always the work was done well and on time just like promised! More
by leeZee
Verified Customer
May 14, 2019
Great service I received exceptional and friendly service from Ayesha. She's always attentive and displays great customer service every time I visit. She explain I received exceptional and friendly service from Ayesha. She's always attentive and displays great customer service every time I visit. She explained the issue I was having and what is causing it and affect it would cause if I did not get it repaired in a timely manner. More
by TSR
Other Employees Tagged: Nick Covino , Ayesha Begum
May 01, 2019
Respect Nick Covino is an awesome employee and he always delivers great service with respect. The employee that is seated 2 doors to the left of Nick Covino’s Nick Covino is an awesome employee and he always delivers great service with respect. The employee that is seated 2 doors to the left of Nick Covino’s office needs to be more careful about his tone of voice. Excellent service is always expected at any Acura dealership but exceptional service is what I expect from Jackson Acura! I don’t ever want to hear any Acura employee speaking outside of their natural tone of voice in any office ever again! I was fully satisfied with Nick Covino’s service. Thank you Jackson Acura! More
by DAVID.1TALBERT
Other Employees Tagged: Nick Covino, Yvonne Russell , Ayesha Begum, Brittiany Byas, Pat Crossen, Cedric Little
April 17, 2019
Great Service! Jackson Acura handled my 15000 service very efficiently and quickly. I have always experienced good service from Jackson Acura from the day that I pur Jackson Acura handled my 15000 service very efficiently and quickly. I have always experienced good service from Jackson Acura from the day that I purchased my Acura TLX through the present. More
by maryscarbrough2
Other Employees Tagged: Reggie Hammond
April 09, 2019
JACKSON ACURA CUSTOMER SINCE DAY ONE I've been a Jackson Acura Service Department satisifed customer since the dealership first opened. I keep coming back due to the excellent service I a I've been a Jackson Acura Service Department satisifed customer since the dealership first opened. I keep coming back due to the excellent service I always receive. More
by Jackson Acura Customer Since Day One
Other Employees Tagged: Nick Covino
April 09, 2019
Patiently trouble shooting I sent my car to Jackson for a recall service but also wanted them to resolve a hiss noise issue. I was watching the technician working from a window I sent my car to Jackson for a recall service but also wanted them to resolve a hiss noise issue. I was watching the technician working from a window looking into the shop. I saw the technician spent a lot of time to find out the problem. They resolved the hiss sound issue without any additional charge. More
by cyeh98
Other Employees Tagged: Pat Crossen
March 06, 2019
Great and efficient service Service was great and fast. I was in and out within 90 minutes. I would highly recommend getting service at this dealership. Never been disappointed i Service was great and fast. I was in and out within 90 minutes. I would highly recommend getting service at this dealership. Never been disappointed in the 3 years I have been coming in for service. More
by cwnganga
March 05, 2019
Professional service and very friendly Service Advisor The service was exceptional and provided a detailed snapshot of my vehicle's condition. Nick Covino takes the time to explain the process and provide The service was exceptional and provided a detailed snapshot of my vehicle's condition. Nick Covino takes the time to explain the process and provides a summary of the checkpoints I need to focus on. GREAT SERVICE!! More
by RTCust55
Other Employees Tagged: Paul Silverman, Sergei Potapoff, Nick Covino, Joey Andrews, Reggie Hammond , Brittiany Byas
February 21, 2019
Always 5 Stars! Always great service with a smile! Brittany does an amazing job with getting you in and out. The service Department is run efficiently and the waiting Always great service with a smile! Brittany does an amazing job with getting you in and out. The service Department is run efficiently and the waiting area is conducive to working or relaxing. Friendly staff and great customer service keeps me coming back. It's one of the reasons I still drive an Acura! More
by tbuzz
Other Employees Tagged: Michael Cunningham, Reggie Hammond , Brittiany Byas
February 14, 2019
Excellent Service The service department (Rodney) went above and beyond; not only did they make sure that the work was taken care of on my car, but they also provided m The service department (Rodney) went above and beyond; not only did they make sure that the work was taken care of on my car, but they also provided me with a loner car during the service and had some one bring me my car when the work was completed. Thank you! More
by kdh
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