Roger Prentiss
Roger Prentiss at Otto Cadillac

Roger Prentiss | Page 7

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
249 Reviews
4.8

249 Reviews

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249 Reviews of Roger Prentiss

January 14, 2025

Dealership Rating
Employee Rating

This is a premier dealership. You are treated amazing from the time you drive up until you leave. Their communication and availability are the best! Great service! More

by TOBY.RABENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

January 04, 2025

Dealership Rating
Employee Rating

Outstanding service on my vehicle and service personnel (Amber) is fantastic. I was kept informed of what was happening with my car, and the cost of the service was explained. More

by TOBY.RABENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

January 01, 2025

Dealership Rating
Employee Rating

Positive attitude from everyone. Enjoyable experience. Expert mechanics, time allotted sufficient. First time.with Otto. More

by CAPSTRAW1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

December 31, 2024

Dealership Rating
Employee Rating

Very timely when I got there very courteous. Very honest and very willing to accommodate with a card to use while mine to be worked on More

by Lynniebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 31, 2024

Dealership Rating
Employee Rating

Great friendly service. They went out of their way to take care of our problems. They made us feel they genuinely cared for our business. We will definitely return there for More

by XLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

Dec 31, 2024

XLR responded

Thank You Bill McClean

December 26, 2024

Dealership Rating
Employee Rating

Always a great experience. Appreciate the great customer service buying a new vehicle. 12 years with Otto and counting. Steve Lamon is the man. 5 vehicles to date. More

by Jeff Fraser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo, Steve Lamon

December 26, 2024

Dealership Rating
Employee Rating

Excellent and courteous service; everyone goes out of their way to make you feel comfortable and you’re confident your car is in good hands. We wouldn’t go anywhere else. More

by CTHOMAS-ODELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

Feb 27, 2025

CTHOMAS-ODELL responded

Thank you everyone for making the latest purchase of my XT5 so enjoyable!!!

December 24, 2024

Dealership Rating
Employee Rating

Very pleased with the service I always received at OTTO I feel special, the staffing remember me by name More

by BELLAMYYAPHET77
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean, Amber Young , Deanna Budhoo

December 22, 2024

Dealership Rating
Employee Rating

Nice loaner. Quick service. Easy appointment would use again yes yessir yes sir yes si More

by Bill Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

December 21, 2024

Dealership Rating
Employee Rating

Otto Cadillac is an Excellent Dealership! They have provided me with Excellent Customer Service and the highest quality Automobile! More

by Gov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

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