Roman Santana
Roman Santana at Lexus of North Miami

Roman Santana | Page 2

Sales Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.7
72 Reviews

Dealership Experience

10 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.7

72 Reviews

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72 Reviews of Roman Santana

April 25, 2025

Dealership Rating
Employee Rating

Excelente atención son muy profesionales , explican todos los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias More

by jman513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alcala , Alexander Mejias, Jonathan

Apr 25, 2025

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con Lexus of North Miami. Nos alegra saber que está satisfecho con nuestro servicio y su nuevo carro. Disfrute de sus viajes!

April 14, 2025

Dealership Rating
Employee Rating

Súper agradable siempre agradecido de Jonathan por su esfuerzo con sus clientes sinceridad ante mano y siempre muy cortés con todos agradecido de él y su equipo More

by ALAMO.JOSEPH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Lexus of North Miami responded

Alamo, gracias por compartir su experiencia positiva con Jonathan y el equipo de Lexus of North Miami. Nos alegra saber que su esfuerzo y cortesía hicieron una diferencia para usted. Esperamos verle pronto!

April 09, 2025

Dealership Rating
Employee Rating

Exceptional customer services! I’m very grateful to Jose Figueroa (Product Specialist) & Lexus Dealership of North Miami for going above & beyond to help with the trade in for a ne More

by Olga M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amauri Rosario , Jose Figureoa

Apr 10, 2025

Lexus of North Miami responded

Olga, thank you for the glowing review! We're delighted to hear that Jose and our team at Lexus of North Miami provided exceptional service during your trade-in. Enjoy your new Lexus, and we appreciate the recommendations!

April 06, 2025

Dealership Rating
Employee Rating

Thank you for all your help We had a great experience at Lexus of North Miami All of you guys are really amazing Thanks More

by art38super
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Zaverukha, Lev Bargraser , Juan hernandez

Apr 07, 2025

Lexus of North Miami responded

Thank you for the kind words! We're delighted to hear that your experience at Lexus of North Miami was amazing. Our team is always here to help, and we appreciate your support!

March 15, 2025

Dealership Rating
Employee Rating

Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again More

by KON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2025

Lexus of North Miami responded

We're delighted to hear that our team at Lexus of North Miami provided you with a great experience and helped you get the car you wanted. It's wonderful knowing both sides were happy with the deal, and we appreciate your recommendation!

January 31, 2025

Dealership Rating
Employee Rating

I have been with Lexus since it was county line Lexus Qudus sold me many of my previous Lexus‘s in the past there , now he is in finance at Lexus of North Miami. My experience with Luis Portillo in this More

by CRUBIO1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2025

Lexus of North Miami responded

We're delighted to have you back with us at Lexus of North Miami and thrilled that your experience with Luis, Bobby, and Roman was exceptional. It's great to hear how much you value our team's dedication to customer care. Thank you for recommending us; we're proud you're part of the Lexus family again!

January 12, 2025

Dealership Rating
Employee Rating

Anna Kaloshina was a fantastic sales manager. Extremely professional and very personable. She took time with me while I made a decision as I text drove several different vehicles. When it came t More

by amandaperry5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2025

Lexus of North Miami responded

Amanda, we're delighted to hear that Anna provided you with such a positive experience at Lexus of North Miami. It's great to know she made the process comfortable and enjoyable for you. Thank you for sharing your feedback!

December 31, 2024

Dealership Rating
Employee Rating

Excellent customer service Jorge Frontier helped me out and he was absolutely amazing highly recommend . More

by Judy Vasallo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Frontier, Ramon Cabrera

Jan 02, 2025

Lexus of North Miami responded

Judy, thank you for recommending Jorge and the team at Lexus of North Miami! We're delighted to hear about your excellent experience with us.

December 13, 2024

Dealership Rating
Employee Rating

I had a fantastic experience with the sales team at Lexus of North Miami. Everyone was incredibly friendly and helpful, making the entire process smooth and stress-free. A special shoutout to Anna Kaloshina More

by JACOBO J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramon Cabrera, Anna Kaloshina

Dec 16, 2024

Lexus of North Miami responded

Jacobo, we're delighted to hear about your fantastic experience with Anna and the team at Lexus of North Miami! It's wonderful that you found the perfect vehicle in such a smooth process. Enjoy your new car, and thank you for recommending us!

December 04, 2024

Dealership Rating
Employee Rating

My experience with your dealership was very stress free. Andrew was very knowledgeable ,kind and transparent. He listened to my wants in a new vehicle and was instrumental in seeing my wants come to fruitio More

by bjnardlove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abe Omar, Andrew Amuah-Niamkey

Dec 04, 2024

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're pleased to hear that Andrew and the team provided a stress-free and professional service. Enjoy your new vehicle!

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