Roman Santana | Page 2

If you're thinking of going to Lexus of North Miami, do yourself a favor and ask for Jose "El Bori" Figueroa — your car shopping experience will be on another level. I've been a Lexus customer for 16 y yourself a favor and ask for Jose "El Bori" Figueroa — your car shopping experience will be on another level. I've been a Lexus customer for 16 years, and for my last few leases I've had the pleasure of working with Jose "El Bori" — and honestly, I wouldn't go to anyone else. Jose isn’t just a “sales guy” trying to close a deal. He really takes the time to understand who you are and what you need. He doesn’t limit you to what’s currently in stock — he digs deep, searches upcoming inventory, and finds you the best options out there. Same goes for financing. He’ll look at every possible angle to get you the best monthly payments and terms. But what really sets him apart is that he doesn't disappear after you sign the contract. He’s present and available throughout your lease, always ready to help with anything you need. He’s genuinely invested in his clients, and you can feel it. For me, the perfect combo is Jose "El Bori" Figueroa in sales, Roman Santana in the manager department, and Matthew Silva in finance — that’s the Lexus North Miami dream team. More

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I had a great experience with my sales person, Jorge Frontier, and the entire team of professionals that I worked with. Frontier, and the entire team of professionals that I worked with. More

by cecygraveran Verified Customer Verified Customer

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Working with this dealership and most especially with my sales person, Jorge Frontier was amazing. Nothing like what I’ve experienced in the past of this dealership I highly recommend the sales person and t sales person, Jorge Frontier was amazing. Nothing like what I’ve experienced in the past of this dealership I highly recommend the sales person and the finance person that he selected. Danielle was also incredible. I have nothing but great things to say and I’m happy that I made my purchase here More

by cecygraveran Verified Customer Verified Customer

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Excelente atención son muy profesionales , explican todos los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias More

by jman513 Verified Customer Verified Customer

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Súper agradable siempre agradecido de Jonathan por su esfuerzo con sus clientes sinceridad ante mano y siempre muy cortés con todos agradecido de él y su equipo esfuerzo con sus clientes sinceridad ante mano y siempre muy cortés con todos agradecido de él y su equipo More

by ALAMO.JOSEPH4 Verified Customer Verified Customer

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Exceptional customer services! I’m very grateful to Jose Figueroa (Product Specialist) & Lexus Dealership of North Miami for going above & beyond to help with the trade in for a ne I’m very grateful to Jose Figueroa (Product Specialist) & Lexus Dealership of North Miami for going above & beyond to help with the trade in for a new Lexus vehicle! Very knowledgeable, punctual, and reliable professionals! I would greatly recommend to all my family & friends! I’m very happy with my new car! Thank you once again! More

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Thank you for all your help We had a great experience at Lexus of North Miami All of you guys are really amazing Thanks at Lexus of North Miami All of you guys are really amazing Thanks More

by art38super Verified Customer Verified Customer

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Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again More

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I have been with Lexus since it was county line Lexus Qudus sold me many of my previous Lexus‘s in the past there , now he is in finance at Lexus of North Miami. My experience with Luis Portillo in this Qudus sold me many of my previous Lexus‘s in the past there , now he is in finance at Lexus of North Miami. My experience with Luis Portillo in this 2025 Lexus RX lease was of course spectacular and smooth , I strayed away to Infinity in the pandemic in 2022 due to lack of cars being manufactured and was very disappointed with the car and the service . I am very happy to say I am back to my Lexus RX 350 which has always been my favorite car of choice . Bobby has been my service advisor for years and he is truly an asset to the dealership. His level of personal advice and customer care is top-notch. I should know , I make a living providing customer care as well. I am very proud to drive and represent and recommend Lexus of North Miami., as many of my friends are clients there with Luis And Bobby as well . I will never stray again lol. And a very special Thank You to Roman for all you did to make this happen too. I am your fan. Thank you. C.R. More

by CRUBIO1 Verified Customer Verified Customer

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Anna Kaloshina was a fantastic sales manager. Extremely professional and very personable. She took time with me while I made a decision as I text drove several different vehicles. When it came t Extremely professional and very personable. She took time with me while I made a decision as I text drove several different vehicles. When it came time to negotiate I felt she did a great job and I was comfortable with my price point. All around it was a great experience! More

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