Romy Cruz
Romy Cruz at Elk Grove Toyota
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Romy Cruz | Page 2

Sales & Leasing Consultant

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.8
75 Reviews

Hi my name is Romy Cruz I have worked here at the Elk Grove Toyota since they opened the new dealership here in the Elk Grove auto mall. I am proud to be able to say that I sold the first unit in this dealership. I love working with customers and providing them with on going customer service. Most of my clients are return and repeat customers. As well as people referred to me. So come and see me. I also speak Tagalog.

Dealership Experience

19 yrs, 10 mos

Industry Experience

22 yrs, 1 mo

Specialties & Trainings

Sales and Leasing

4.8

75 Reviews

Write a Review

75 Reviews of Romy Cruz

January 25, 2022

Dealership Rating
Employee Rating

Very friendly and professional staff, quick and seedless buying/ trade in process. Financing was quick and great! More

by Tony scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Niazi

Feb 06, 2022

Elk Grove Toyota responded

Thank you for taking the time to provide feedback about your experience! We are happy to hear you had a friendly and professional experience! Thank you for your business.

January 24, 2022

Dealership Rating
Employee Rating

Salesman was super helpful. Sales manager was great. The whole sales process was smooth and stress free. More

by Dbwerntz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Sliney

Feb 06, 2022

Elk Grove Toyota responded

We're happy to hear this! Thank you for your kind words and your business!

Feb 07, 2022

Dbwerntz responded

You are welcome.

January 22, 2022

Dealership Rating
Employee Rating

In spite of the vehicle shortage and rarity of the vehicle we wanted, the worked hard to get us the car and had no markup. We love our new RAV4, Justin Lopez was great. This was a painless purchase. More

by jacevedo22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Saeteune, Justin Lopez , Brian Rea

Jan 23, 2022

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We are happy to hear you had a 5-star experience with us! We appreciate your business!

October 21, 2021

Dealership Rating
Employee Rating

This is my 3rd purchase of a new Toyota at this dealership! They are professional, courteous and knowledgeable. I highly recommend them. More

by Chino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duong Vue

Oct 24, 2021

Elk Grove Toyota responded

Thank you for your continued business & willingness to recommend us to others! We are grateful for your review!

January 18, 2021

Dealership Rating
Employee Rating

I came for the 30K Maintenance. Even with no appointment, i was able to get my service and completed in less than the time promised. More

by Noriel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carly Watkins

Jan 24, 2021

Elk Grove Toyota responded

We are happy to hear this! Thank you for trusting us with your vehicle! We look forward to working with you again!

September 30, 2020

Dealership Rating
Employee Rating

all the staff is very professional,Mr. Ramy Cruz all the staff is very professional, Mr. Ramy Cruz attended us and is very professional, he treats you with great respect and listens to your concerns More

by Morkecho7021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2020

Elk Grove Toyota responded

We are happy to hear this! Thank you for your feedback and kind words!

September 25, 2020

Dealership Rating
Employee Rating

We went to Elk Grove Toyota to see a 2021 Toyota Corolla Hybrid and it took only 20 minutes to decide that the car was the one that I wanted. More

by Romanc771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2020

Elk Grove Toyota responded

Thank you for this review! We are happy to hear that your experience was 5-star worthy!

June 11, 2020

Dealership Rating
Employee Rating

They were pleasant to work with. Felt like we were in and out. It was fast. Great buying experience and knowledgeable staff! We highly recommend More

by Dolcevita
Recommend Dealer
Yes

Other Employees Tagged: Baljinder Singh , Adam Niazi

Jun 14, 2020

Elk Grove Toyota responded

Thank you for your kind words! We appreciate you recommending us to others, based on your experience!

May 14, 2020

Dealership Rating
Employee Rating

Great service they treat as you are family!! Very accommodating. They are great people. They listen to what you need and prices reasonable. The service are done in timely manner. More

by elesetocinense
Recommend Dealer
Yes
May 17, 2020

Elk Grove Toyota responded

Thank you for your kind words and your business! We are happy to hear your experience with Elk Grove Toyota was 5-star worthy!

May 06, 2020

Dealership Rating
Employee Rating

At first the associate who took my information did not note the information correctly, even after doing a major service no one had corrected the mileage on the paperwork properly. More

by Faheem
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen , Kristi Boren

May 06, 2020

Elk Grove Toyota responded

Hello Faheem, I apologize for your experience. If you can contact me I can get the correct mileage and add it to your file. Your satisfaction is important to us. You can contact me at 916-405-8000 and ask to speak with Jeannette Blair. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

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