Romy Cruz
Romy Cruz at Elk Grove Toyota
Refer Me

Romy Cruz | Page 3

Sales & Leasing Consultant

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.8
75 Reviews

Hi my name is Romy Cruz I have worked here at the Elk Grove Toyota since they opened the new dealership here in the Elk Grove auto mall. I am proud to be able to say that I sold the first unit in this dealership. I love working with customers and providing them with on going customer service. Most of my clients are return and repeat customers. As well as people referred to me. So come and see me. I also speak Tagalog.

Dealership Experience

19 yrs, 11 mos

Industry Experience

22 yrs, 2 mos

Specialties & Trainings

Sales and Leasing

4.8

75 Reviews

Write a Review

75 Reviews of Romy Cruz

February 19, 2020

Dealership Rating
Employee Rating

Outstanding Service & Sales We just bought another Toyota Tundra 4x4 1794 Model. Beautiful truck. The sales and support staff were exceptionally nice and accommodating. We esp More

by Armstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Niazi

Feb 20, 2020

Elk Grove Toyota responded

Congratulations on your new Toyota Tundra 4x4 1794 model. You are right that is a beautiful truck. Thank you so much for your kind review and your continued business. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 11, 2020

Dealership Rating
Employee Rating

Jeremy really helped out setting everything up before I even purchased the car. Rome was great at getting everything inside the dealership ready for me. Appreciate it guys. More

by Dennylor94
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Coffelt

Jan 12, 2020

Elk Grove Toyota responded

We appreciate the feedback! We look forward to working with you again in the future!

November 04, 2019

Dealership Rating
Employee Rating

Romy was great to work. Made us feel comfortable with no pressure. Nai was also great to work making the whole experience very easy. Thank you More

by G
Recommend Dealer
Yes

Other Employees Tagged: Nai Saechao

Nov 05, 2019

Elk Grove Toyota responded

Congratulations on your new vehicle. We truly value your business and your kind words. I am happy to hear that Romy and Nai were helpful during your time with us.Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 17, 2019

Dealership Rating
Employee Rating

The best experience we had at Toyota dealer in Elk Grove CA Thank you Romy and Adam for letting us have a wonderful experience of buying a Toyota car. You not only treated us very friendly, but also provided yo More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Niazi

Sep 18, 2019

Elk Grove Toyota responded

Hello David Li and Qi, Congratulations on your new car. I am thrilled to hear about your time with Romy and Adam. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

July 02, 2019

Dealership Rating
Employee Rating

10/10 would buy again Elk Grove Toyota and Jeremy Coffelt made buy my new RAV4 an extremely pleasant experience. 10/10 would buy from them again! Thank you again! More

by MCastrejon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Coffelt

Jul 03, 2019

Elk Grove Toyota responded

We appreciate your feedback and kind words! We are grateful for your business - we look forward to working with you again!

June 26, 2019

Dealership Rating
Employee Rating

very helpful Friendly, helpful, quick, knows their stuff. Went in to purchase a new car and was not disappointed with the experience Super Excited on our buy. The More

by rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alberto Aguilar , Brian Rea

Jun 26, 2019

Elk Grove Toyota responded

We appreciate your kind words! We are grateful for your business!

June 24, 2019

Dealership Rating
Employee Rating

Thank you!! Super Excited on our buy. The sales and finance process where straight forward. Our sales person Romeo Cruz made it so smooth no pushy sales. We were More

by Brendamendoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alberto Aguilar , Isaih

Jun 24, 2019

Elk Grove Toyota responded

Thank you for your feedback and kind words! We are happy to hear our Elk Grove Toyota team provided you with a great 5-star customer service experience! We appreciate your business!

April 08, 2019

Dealership Rating
Employee Rating

Outstanding sales/service Ongoing, impressive sales representation by Romy Cruz and financing/sales with Ruben. Left fully satisfied with a 2019 Toyota Camry--our fourth purch More

by kenpatten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lee Saeteune , Ruben Guerrero

Apr 09, 2019

Elk Grove Toyota responded

Congratulation on your new 2019 Toyota Camry. We hope you are enjoying many new adventures in your new car.If you ever need any assistance please feel free to contact us at (916)405-8000. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 02, 2019

Dealership Rating
Employee Rating

Great experience! All sales representatives that we talked to did their job excellently. Given a very reasonable deal for payment scheme and assured me that each dolla More

by Rolina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Debbie Jaynes , Isiah

Apr 02, 2019

Elk Grove Toyota responded

Thank you for this review! We appreciate your kind words and your business!

February 24, 2019

Dealership Rating
Employee Rating

SERVICE: (Specifically sales representative Romy Cruz) By far the BEST dealership my family has been to! Romy was the sales representative that helped me with my car purchase and he's the reason why my fa More

by Padee V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Niazi

Feb 25, 2019

Elk Grove Toyota responded

We love to hear this! Thank you for your kind words for Romy and Elk Grove Toyota! We are grateful for your business and look forward to working with you again in the future!

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