Romy Cruz
Romy Cruz at Elk Grove Toyota

Romy Cruz | Page 3

Sales & Leasing Consultant

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Contact Me
not yet
rated
78 Reviews

Hi my name is Romy Cruz I have worked here at the Elk Grove Toyota since they opened the new dealership here in the Elk Grove auto mall. I am proud to be able to say that I sold the first unit in this dealership. I love working with customers and providing them with on going customer service. Most of my clients are return and repeat customers. As well as people referred to me. So come and see me. I also speak Tagalog.

Dealership Experience

21 yrs, 10 mos

Industry Experience

24 yrs, 1 mo

Specialties & Trainings

Sales and Leasing

not yet
rated

78 Reviews

Write a Review

78 Reviews of Romy Cruz

June 11, 2020

Dealership Rating
Employee Rating

They were pleasant to work with. Felt like we were in and out. It was fast. Great buying experience and knowledgeable staff! We highly recommend More

by Dolcevita
Recommend Dealer
Yes

Other Employees Tagged: Baljinder Singh , Adam Niazi

Jun 14, 2020

Elk Grove Toyota responded

Thank you for your kind words! We appreciate you recommending us to others, based on your experience!

May 15, 2020

Dealership Rating
Employee Rating

Great service they treat as you are family!! Very accommodating. They are great people. They listen to what you need and prices reasonable. The service are done in timely manner. More

by elesetocinense
Recommend Dealer
Yes
May 17, 2020

Elk Grove Toyota responded

Thank you for your kind words and your business! We are happy to hear your experience with Elk Grove Toyota was 5-star worthy!

May 06, 2020

Dealership Rating
Employee Rating

At first the associate who took my information did not note the information correctly, even after doing a major service no one had corrected the mileage on the paperwork properly. More

by Faheem
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen , Kristi Boren

May 06, 2020

Elk Grove Toyota responded

Hello Faheem, I apologize for your experience. If you can contact me I can get the correct mileage and add it to your file. Your satisfaction is important to us. You can contact me at 916-405-8000 and ask to speak with Jeannette Blair. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

February 19, 2020

Dealership Rating
Employee Rating

Outstanding Service & Sales We just bought another Toyota Tundra 4x4 1794 Model. Beautiful truck. The sales and support staff were exceptionally nice and accommodating. We esp More

by Armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Niazi

Feb 21, 2020

Elk Grove Toyota responded

Congratulations on your new Toyota Tundra 4x4 1794 model. You are right that is a beautiful truck. Thank you so much for your kind review and your continued business. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 11, 2020

Dealership Rating
Employee Rating

Jeremy really helped out setting everything up before I even purchased the car. Rome was great at getting everything inside the dealership ready for me. Appreciate it guys. More

by Dennylor94
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Coffelt

Jan 12, 2020

Elk Grove Toyota responded

We appreciate the feedback! We look forward to working with you again in the future!

November 04, 2019

Dealership Rating
Employee Rating

Romy was great to work. Made us feel comfortable with no pressure. Nai was also great to work making the whole experience very easy. Thank you More

by G
Recommend Dealer
Yes

Other Employees Tagged: Nai Saechao

Nov 06, 2019

Elk Grove Toyota responded

Congratulations on your new vehicle. We truly value your business and your kind words. I am happy to hear that Romy and Nai were helpful during your time with us.Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 17, 2019

Dealership Rating
Employee Rating

The best experience we had at Toyota dealer in Elk Grove CA Thank you Romy and Adam for letting us have a wonderful experience of buying a Toyota car. You not only treated us very friendly, but also provided yo More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Niazi

Sep 19, 2019

Elk Grove Toyota responded

Hello David Li and Qi, Congratulations on your new car. I am thrilled to hear about your time with Romy and Adam. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

July 03, 2019

Dealership Rating
Employee Rating

10/10 would buy again Elk Grove Toyota and Jeremy Coffelt made buy my new RAV4 an extremely pleasant experience. 10/10 would buy from them again! Thank you again! More

by MCastrejon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Coffelt

Jul 03, 2019

Elk Grove Toyota responded

We appreciate your feedback and kind words! We are grateful for your business - we look forward to working with you again!

June 26, 2019

Dealership Rating
Employee Rating

very helpful Friendly, helpful, quick, knows their stuff. Went in to purchase a new car and was not disappointed with the experience Super Excited on our buy. The More

by rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alberto Aguilar , Brian Rea

Jun 26, 2019

Elk Grove Toyota responded

We appreciate your kind words! We are grateful for your business!

June 24, 2019

Dealership Rating
Employee Rating

Thank you!! Super Excited on our buy. The sales and finance process where straight forward. Our sales person Romeo Cruz made it so smooth no pushy sales. We were More

by Brendamendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alberto Aguilar , Isaih

Jun 25, 2019

Elk Grove Toyota responded

Thank you for your feedback and kind words! We are happy to hear our Elk Grove Toyota team provided you with a great 5-star customer service experience! We appreciate your business!

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