Romy Cruz | Page 4

Outstanding sales/service Ongoing, impressive sales representation by Romy Cruz and financing/sales with Ruben. Left fully satisfied with a 2019 Toyota Camry--our fourth purch Ongoing, impressive sales representation by Romy Cruz and financing/sales with Ruben. Left fully satisfied with a 2019 Toyota Camry--our fourth purchased from Elk Grove Toyota. Favorable deal on trade in as well. More

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Great experience! All sales representatives that we talked to did their job excellently. Given a very reasonable deal for payment scheme and assured me that each dolla All sales representatives that we talked to did their job excellently. Given a very reasonable deal for payment scheme and assured me that each dollar costs pays worth with all the features and the model of the car I chose. 2019 Camry is love! Toyota Dealers (Automall, Elk Grove) transcends the comfort, love and security of each car's details and features they sold to many. I am very grateful to be one of your billion clients. Many more future sales to you guys! More

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SERVICE: (Specifically sales representative Romy Cruz) By far the BEST dealership my family has been to! Romy was the sales representative that helped me with my car purchase and he's the reason why my fa By far the BEST dealership my family has been to! Romy was the sales representative that helped me with my car purchase and he's the reason why my family we will continue going there for future car purchases. This was my first car purchase and thanks to him I have the best experience any first time car buyer can ever ask for. He really cares about the customers and gave it a 100% when helping me with my purchase. He was super friendly and gave me very helpful tips as a first time car buyer. My parents has made multiple car purchases from many different dealerships, but by far Elk Grove Toyota is their favorite! They were very happy with my car purchase! THANK YOU so much Romy for being super helpful and an amazing sales representative! More

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Buying a used car It took me about 3 hrs to settle everything from test driving, haggling and paperworks get my mdx acura 2014 and trade in my odyssey. It took a quite It took me about 3 hrs to settle everything from test driving, haggling and paperworks get my mdx acura 2014 and trade in my odyssey. It took a quite bargaining but in the end i was happy with the deal. Take time to haggle because it’s worth the wait eventually. More

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Romy Cruz made it happen for me My Sales Consultant Romy Cruz helped me and made my purchase seamless. He is very good and knowledgable. This is my second purchase from him. My Sales Consultant Romy Cruz helped me and made my purchase seamless. He is very good and knowledgable. This is my second purchase from him. More

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Great Customer Service I had a great experience! Toyota Of Elk Grove put their best foot forward from the beginning. Great job staff! Thank you for hard work. I had a great experience! Toyota Of Elk Grove put their best foot forward from the beginning. Great job staff! Thank you for hard work. More

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Excellent service and accommodation! Had no appointment just walk in and I was accommodated with an UBER service for dropping and picking me up! This is a new plus to Toyota’s services! Had no appointment just walk in and I was accommodated with an UBER service for dropping and picking me up! This is a new plus to Toyota’s services! More

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Loyal Toyota customer for 26 years Our salesman is very knowledgeable and helpful to us. He treated us like a real family’s of Elk Grove Toyota. We didn’t feel any pressure at all. Same Our salesman is very knowledgeable and helpful to us. He treated us like a real family’s of Elk Grove Toyota. We didn’t feel any pressure at all. Same thing at Finance Department. They did everything they can to help us to get the car that we wanted. Thank you, E.G. Toyota! More

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Excellent and Friendly Service Romy was my dealer and he was very nice, patient, courteous, and accommodating! Adam helped me in the finances of my car and he explained everything Romy was my dealer and he was very nice, patient, courteous, and accommodating! Adam helped me in the finances of my car and he explained everything throughly and was kind and understanding. Sabrina was helpful in answering any questions I had about my car, and so friendly. Everything was great and everyone in my car buying process was friendly. I definitely recommend Elk Grove Toyota to everyone! More

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Treated very well! Just check on your own Gap Insurance. I bought my new Avalon from Ruben Guerrero. He is the internet sales manager who knows his stuff. He was very nice and made very effort to address all I bought my new Avalon from Ruben Guerrero. He is the internet sales manager who knows his stuff. He was very nice and made very effort to address all of my concerns. I would definitely recommend him. I was a little confused about the Gap insurance and went ahead with my own insurance through AAA which was one third of the insurance that had been offered through the dealership. I would strongly recommend shopping around for the insurance. Overall, my experience with this dealership has been very good. I believe I got a much better deal here than I would have in Placerville or Folsom. It didn’t seem like either of those dealerships would work with me on the price of a new car which was disappointing. The service department provided excellent service especially Charles Linck and Victor Reynoso when they both explained to me on two different telephone conversations the reason why my check engine light had come on by not getting the gas cap on correctly. I was pretty concerned that maybe I had bought a lemon. They both did a great job in calming my nerves unlike Vanessa, another service department associate I spoke with who was definitely less than calming or helpful and made me more upset and concerned about my new car purchase. I think it would be helpful if she learned a bit more about just being nice! Anyway, I love my NEW AVALON!!!!! Many Thanks! By the way Patrick Sliney the Fianance Manager terrific too! More

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