Ron Gay | Page 8
Service and Parts Director
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
Dealership Experience
32 yrs, 1 mo
Industry Experience
32 yrs, 1 mo
Languages Spoken
English
88 Reviews
Write a Review88 Reviews of Ron Gay
January 08, 2019
Excellent Class act dealership would recommend to anyone looking for a vehicle. Also recommend Craig for his outstanding humor and personality.Very pleasant to Class act dealership would recommend to anyone looking for a vehicle. Also recommend Craig for his outstanding humor and personality.Very pleasant to talk to. More
Other Employees Tagged: Jason Dowdy, Craig Ebel, Joe Marengo , Sean Garrett, Fred Marszalek, Jeff Ryberg
December 31, 2018
Sean took me in as a walk in and got me taken care of quickl I purchased a new Yukon Denali that one of my key remotes was inoperative. Sean took care of the issues even though I did not have an appointment and I purchased a new Yukon Denali that one of my key remotes was inoperative. Sean took care of the issues even though I did not have an appointment and it was late afternoon on a Friday. How awesome is that level of service! More
Other Employees Tagged: Jason Dowdy, Richard Newton , Jasmine Abreu, Sean Garrett, Jason Hoychick, Jeff Ryberg, Rebecca Tipton
November 21, 2018
Car faded and had painted. Always bring cars here for service so when car faded, phoned GM headquarters and when asked for closest GM dealership, I gave Jim Ellis dealership. F Always bring cars here for service so when car faded, phoned GM headquarters and when asked for closest GM dealership, I gave Jim Ellis dealership. From day one, everything was handled by service dept in a courteous, friendly and timely manner. I have always trusted this dealership and recommend to anyone with a GM automobile. More
Other Employees Tagged: James Stecker , Rebecca Tipton
November 13, 2018
Top notch! Got me in right away & had a great kids area to entertain my 3 year old while I waited. This was my 1st service with my new car and by far the quickes Got me in right away & had a great kids area to entertain my 3 year old while I waited. This was my 1st service with my new car and by far the quickest and easiest experience I've ever had. More
Other Employees Tagged: Sami Karaki, Kristin Buffington, James Stecker , Sean Garrett, David Gonzalez, Blake Kenya, Isaac Pineda, Chris Stout
November 09, 2018
Oil Change and tire rotation The staff were very nice and the service was less than the time promised by. I appreciate people who stand by their word. Thank you Ron and David. The staff were very nice and the service was less than the time promised by. I appreciate people who stand by their word. Thank you Ron and David. More
Other Employees Tagged: David Gonzalez
November 07, 2018
New car buy back by GM Great to do business with a caring dealership. Ours was a GM buy back that Joe Marango helped us make it happen. Also he found us the new Buick. Great to do business with a caring dealership. Ours was a GM buy back that Joe Marango helped us make it happen. Also he found us the new Buick. More
Other Employees Tagged: Craig Ebel, Joe Marengo, James Stecker
October 24, 2018
Great service As always, a very nice experience at this dealership. It starts with the making of the appointment and ends with the cashier. I tell all my friends, As always, a very nice experience at this dealership. It starts with the making of the appointment and ends with the cashier. I tell all my friends, thanks. More
Other Employees Tagged: Sean Garrett
October 18, 2018
The Best GM dealorship in Ga. Always above board on their service, Employees are always helpful and friendly,Your front line people answering calls are the most helpful in history Always above board on their service, Employees are always helpful and friendly,Your front line people answering calls are the most helpful in history. Please help other GM dealership learn how to treat customers correctly so they will come back to American made cars. More
Other Employees Tagged: Craig Ebel, Joe Marengo, Kristin Buffington, James Stecker , Kaleb Dance, Sean Garrett, David Gonzalez, Rebecca Tipton, Aaron could teach the class on how to politely deal with customers, he is awesome as are all your answering service.
October 04, 2018
Awesome service - second to none. The service team at Jim Ellis GMC MOG was awesome -as usual. Ron Gay and Chris Stout demonstrated true customer service. They met my needs and helped The service team at Jim Ellis GMC MOG was awesome -as usual. Ron Gay and Chris Stout demonstrated true customer service. They met my needs and helped relieve my concerns. I am completely satisfied. More
Other Employees Tagged: Chris Stout
August 04, 2018
Timely customer response. The battery in my Sierra Denali died overnight. I spoke with Ron Gay who told me to bring the truck in to have the battery tested and repaced if neces The battery in my Sierra Denali died overnight. I spoke with Ron Gay who told me to bring the truck in to have the battery tested and repaced if necessary. I brought the truck in and Ron and Chris immediately met me and made sure that the battery was tested and replaced expeditiously. This type of customer service and attention to my needs is what makes for Complete Satisfaction. More
Other Employees Tagged: Chris Stout