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Ronan Wood

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Ronan Wood

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Ronan Wood | Page 4

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0

136 Reviews

Overview Reviews (136) Inventory (158)

5.0

136 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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136 Reviews of Ronan Wood

June 30, 2023

Dealership Rating

Employee Rating

Ronan was great to work with. He was efficient and very personable. When I picked up my car he came out and help me the an issue I had with my trunk. He was efficient and very personable. When I picked up my car he came out and help me the an issue I had with my trunk. More

by Mary Pfau

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Recommend Dealer

Yes

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Jul 03, 2023 -

Mercedes-Benz of Annapolis responded

Hi Mary, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jul 03, 2023 -

Mercedes-Benz of Annapolis responded

Hi Mary, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2023

Dealership Rating

Employee Rating

Steve is knowledgeable and personable. Great experience as usual! I will be back for future services. Great experience as usual! I will be back for future services. More

by Orion

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Recommend Dealer

Yes

Other Employees Tagged: Steve Nevitte

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Jul 03, 2023 -

Mercedes-Benz of Annapolis responded

Hi Orion, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

June 05, 2023

Dealership Rating

Employee Rating

Ronan is by far amazing! Whether I’m in town or out of town if I have an issue with my car Ronan is my go to! During this last case of me needing service due to someone steal Whether I’m in town or out of town if I have an issue with my car Ronan is my go to! During this last case of me needing service due to someone stealing all my tires and rims. The communication with Ronan was spectacular when the insurance company was giving me a run for my money. I appreciate Ronan for always looking out for the customer and making an impact at Mercedes! More

by shariva.smith

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 07, 2023 -

Mercedes-Benz of Annapolis responded

Hi Shariva, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Jun 07, 2023 -

Mercedes-Benz of Annapolis responded

Hi Shariva, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 29, 2023

Dealership Rating

Employee Rating

Wonderful service department, I am never disappointed. Thank you for great customer service. Alex you're the best. Thank you for great customer service. Alex you're the best. More

by Cyberguy

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Herron, Brian Fader, Kevin McConnell, Chuck Leyman, Alex Clothier, Steve Nevitte, Peter Herman , Bryan Jenkins, Sarah Sroka

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Jun 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 19, 2023

Dealership Rating

Employee Rating

I’ve had 3 Mercedes Benz automobiles serviced at this dealership and Ronan has been my SA for all of them. Trusted, honest, friendly and knowledgeable- I wouldn’t consider going anywhere else. dealership and Ronan has been my SA for all of them. Trusted, honest, friendly and knowledgeable- I wouldn’t consider going anywhere else. More

by sbradleyhall

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Wayne Discus

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Jun 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Annapolis - Service Center! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2023

Dealership Rating

Employee Rating

Mr Woods is excellent! !!!! Service and care provided is excellent highly recommended. Happy I switched to Annapolis!! !!!! Service and care provided is excellent highly recommended. Happy I switched to Annapolis!! More

by Palmerhb

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 04, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis - Service Center!

May 11, 2023

Dealership Rating

Employee Rating

Ronan did a fantastic job. He was able to make an emergency situation much better. He was able to make an emergency situation much better. More

by Mrs John

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 24, 2023

Dealership Rating

Employee Rating

Made sure to take care of my issues even when another dealership should have been responsible dealership should have been responsible More

by Godwinrb

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 04, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating!

April 05, 2023

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Employee Rating

Everyone was very helpful along with being so friendly. Things went amazingly smooth during all transactions. Things went amazingly smooth during all transactions. More

by bhdpaul

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 07, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

March 20, 2023

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Employee Rating

Ronan was very good with answering my questions. Even went so far as bringing out a tech for some of the tougher questions. Even went so far as bringing out a tech for some of the tougher questions. More

by daltonrjd

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 22, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Safe travels!

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