"Best car buying experience ever!"
In my experience, car buying is usually a painful, exhausting experience... but not this time. We spent nearly 6 hours at Audi. We worked with Brady and never once did I feel like walking out of the showroom without a new car. He was a gentleman, with an acute understanding of how to manage a husband and wife with very different ideas about what we needed in our new car. With his knowledge, experience, and quiet guidance, we found the perfect car for both of our needs. And, we were able to make the deal that was within our budget. Ronnie, it was a pleasure to work with you.
Signing all the documents was fast, furious, and fun. Keith, you are a superstar at getting the initials and signatures where you need them without putting us to sleep with long, boring explanations of each document!
With all the fancy 'bells and whistles" on the Q5 E, we needed some training on the gizmos, gadgets, and technology that is in this car. Chuck Collett is our hero for gently walking us through each option, control, and setting, even though at first it feels like you are about to take a pilot a space flight to Mars!
The bottom line is this: We love our new Q5 E hybrid. We can drive to almost all locations in Naples on just the battery power. No gas required. The battery re-charges overnight in our garage.
This is our first Audi and we could not be more pleased with it. It has comfort, style, technology beyond our wildest dreams... and it is saving the planet.
Thank you to all at Audi Naples that made this the best car buying experience ever!
"Best experience I have ever had buying a new car. Only to..."
Best experience I have ever had buying a new car. Only to be topped by the service when I had a tire puncture my first week of ownership of my Audi A6. Andrew was attentive, kept me updated and followed up to ensure my satisfaction. Incredible!
"From the moment we walked in the showroom and met Brady..."
From the moment we walked in the showroom and met Brady Pacific, our salesman, until our last moments with Chuck Collett, the master technician (patiently teaching me how to use all the amazing features and being available for follow up questions later) it was PERFECT! Brady was patient, knowledgeable and professional showing us the cars that we were considering. When we decided to make a purchase Brady saw us thru all the details. Working with Ronnie Marino, the sales manager to get a win-win deal together was not a pressure atmosphere. He simply said, 'We want to work with you'. We felt we were being treated fairly. Then on to Ted (sorry, Ted I forget your last name!) for financing. He listened to what we wanted to do, how we wanted to structure payments, even which day of the month we wanted to pay. Brady showed us around the facilities, where we will go for service, waiting room and the coffee machine!! Everyone we met exceeded our expectations and made us feel like they truly appreciated our business. We look forward to doing business with them again and will refer this dealership to our friends. We even got an ol' fashioned "thank you" note from Ronnie! And followup email from Brady!. 5 STAR SERVICE!!
"Great car buying experience with the Audi Naples team!"
- Steve G.
I live in Maine but was visiting family in Naples, FL and decided to check out the inventory at Audi Naples as I was in the market for a new Audi A6 to replace my 2011 A6. In my opinion Audi makes the best cars in the world and I base that on having owned an A4 previously and currently own an A5 and A6 so I new my next car would be another Audi. The inventory at Audi Naples was impressive, particularly in comparison to the inventory I was finding in Maine. Bob Cullinan was the salesman I dealt with and I couldn't have been more pleased with my interactions with Bob. A true gentlemen and professional. He showed me several new and Certified Pre-Owned (CPO) Audis and to my extreme satisfaction, he showed me a very low mileage 2019 CPO Audi A8. An absolute beautiful car. It was like brand new with less than 8,000 miles on it. Bob and manager Ronni Marino were easy to work with and agreed to what I felt was a great price on the A8L. They even arranged for delivery of the A8L right to my house in Maine at no extra cost. Patti Lowe efficiently processed the paperwork to finalize the transaction and the car showed up at my house about 1-week later. After the sale, I had several phone calls with Chuck Collet to help with settings in the Multi Media Interface (MMI). He proved to be a real expert on the technical aspects of the MMI and patiently walked me through several MMI features and settings. My car buying experience at Audi Naples was a real joy. Exceptional crew at Audi Naples. I recommend anyone in the market for a new or CPO Audi to head to Audi Naples and ask for Bob Cullinan. I think you'll be glad you did!
"Friendly, Efficient, and Professional Service"
I had a great experience at Audi Naples. I was on a time crunch and they really came through for me with the car purchase. Ali was wonderful and very efficient and had everything prepared for me when I arrived. The financing went very smoothly and efficiently as well and Keith was great! I was courteously familiarized with the workings of the automobile and technology as well.
I highly recommend the Audi Naples Team.
"Superior Service and Professionalism!"
A top-notch experience with an elevated level of knowledge and professionalism. Jeff takes an immense amount of pride in his work and is a subject matter expert when it comes to his industry. The level of detail and the ability to effectively communicate that knowledge ensured that I got the perfect vehicle for my family. If you are considering purchasing a vehicle, call Jeff Sawick!
"Best Car Buying Experience "
We purchased a new A7 from Audi Naples last November. Luis Alvarado was professional and helpful then and again recently when we bought a new TT.
We considered purchasing a previously owned TT from a third party but decided to stay with Audi Naples and Luis. This decision was based largely on the great experience, service and courtesy we received on our A7.
In short, we are very comfortable working with this team.
Luis, the management, service personnel, finance, have all exceeded our expectations. We highly recommend them to family and friends.
We love our new Audi q-7. It has many wonderful features and handles quite well.
Our salesperson Ali was very professional, informative and attentive to our needs.
Thank you very much Ali for helping us
Luis is extremely professional and knowledgeable about all aspects of the Audi models we were comparing. He followed up on everything we asked and even came to our home to program the garage door opener and answered additional questions. Louis was very patient and a pleasure to work with. We heartily recommend him!
"Marcella Schmidt. Audi specialist "
- JoAnn and Robert
Just like to say what a wonderful expriance we had during our recent purchase of our first Audi the Q3. My wife and I are extremely satisfied with the way Audi of Naples does business. Our sales rep Marcella Schmidt was outstanding. Her attention to detail and knowledge of product was amazing. We are enjoying our Q3 and it is performing as advertised. Well built and fun to drive. Would really recommend Marcella and this deadership if your looking for an Audi. Many thanks to all. Great service.