Rosina Molenda | Page 8

Very helpful and great experience at Ferman. We love the car! It runs well and is beautiful. We love the car! It runs well and is beautiful. More

by resa2 Verified Customer Verified Customer

Print

Ferman BMW was great to negotiate with via email and text for a used vehicle while on vacation from TN. Once negotiated, they placed a hold sign on it for a week until we could get there to check it out (6 h for a used vehicle while on vacation from TN. Once negotiated, they placed a hold sign on it for a week until we could get there to check it out (6 hrs away from our vacation spot). Everything promised to us was delivered. The deal included a check promised to us, which took longer than expected to arrive, but it did eventually arrive as promised. We have been enjoying the Jeep Gladiator. More

by evan_haun Verified Customer Verified Customer

Print

Cesar, Jamie and Rosie are absolutely the best! ! They go above and beyond always!!! Helped me get a tire repair on new car last Friday ! They go above and beyond always!!! Helped me get a tire repair on new car last Friday More

Print

Wonderful,the staff really nice,Rosina was amazing and very nice ,as well as the rest of the staff very nice ,as well as the rest of the staff More

by karlajulio3031 Verified Customer Verified Customer

Print

I couldn't be happier with my buying experience at Ferman. They went above and beyond to search for the vehicle I wanted and gave me a very fine deal. I would highly recommend them. I drove the extra Ferman. They went above and beyond to search for the vehicle I wanted and gave me a very fine deal. I would highly recommend them. I drove the extra miles to work with them and it was well worth it! More

by mhmaurer Verified Customer Verified Customer

Print

Rosy was so helpful and responsive from the very beginning. We live 3 hours away and had been searching for a car with fairly specific requirements. Once I contacted Rosy for information, she was m beginning. We live 3 hours away and had been searching for a car with fairly specific requirements. Once I contacted Rosy for information, she was more than helpful in determining that the vehicle did meet our requirements. Once we decided to make the journey, she was very accommodating to meet our needs. Her professionalism yet caring attention once we got there were outstanding. I’ve never had a better experience with a car sales representative. Thank you Rosy. More

Print

Our sales consultant, Rosey, and Sales Mgr Brian were very professional but friendly/easy to talk to. Rosey understood our requests and worked diligently to present the very best deal while Brian, workin very professional but friendly/easy to talk to. Rosey understood our requests and worked diligently to present the very best deal while Brian, working in unison with Rosey, ensured we got the vehicle we wanted. We will remain customers because of the above and their high level of integrity. Everyone we came in contact with made us feel as though we were part of the Ferman BMW family. Thank you, again. More

Print

Thank you for everything, your patience, professionalism & exceptional customer service throughout the entire sale process. The sales woman Rosie was phenomenal, knowing the car was for my 17 year old gran & exceptional customer service throughout the entire sale process. The sales woman Rosie was phenomenal, knowing the car was for my 17 year old grandson who’s a responsible young man yet was still undecided. Everyone throughout the process went above and beyond and I’m beyond thrilled to see this young man in basically a brand new A3 Audi. In my personal option? Audi is the only automobile I would drive if I didn’t drive a full size truck. Aaron who handles the paperwork probably went home with a headache from listening to me, but he does know his stuff. Thank you also to the finance ( I think) manager who’s name I forget for making this happen and getting the kid to the payment he wanted! All around EXCELLENCE at its finest! More

by apoleto22 Verified Customer Verified Customer

Print

Ferman was phenomenal from start to finish. Low pressure but great customer service. They did everything they said they would and then some. Low pressure but great customer service. They did everything they said they would and then some. More

by hgrimsley Verified Customer Verified Customer

Print

Karl Alvarez is a true professional in every way. A total gentleman that is a real asset to Ferman BMW. This is the third car I have purchased from your dealership and because of Karl and my salesper A total gentleman that is a real asset to Ferman BMW. This is the third car I have purchased from your dealership and because of Karl and my salesperson Rosy I will definately purchase again and recommend Ferman BMW to everyone I know. More

by rockroller1951 Verified Customer Verified Customer

Print