Always a great experience at Walter’s Mercedes.
Ask for Ross Geiger, he’s extremely helpful and knowledgeable.
Ask for Ross Geiger, he’s extremely helpful and knowledgeable.
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by Rachel
Service Price Transparency
Jun 30, 2025 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your positive review, Rachel! We are so glad that our team consistently provides you with a top-notch experience and that Ross made this visit no different. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Stephen Garlatta was great in helping me get a car,he was
very helpful and attentive.
very helpful and attentive.
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by Crystal Ruiz
Jun 05, 2025 -
Walter's Mercedes-Benz of Riverside responded
Crystal,
We appreciate you for leaving Stephen this stellar review! We are delighted to know that he was great, very helpful and attentive. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
This is the first time Ross Geiger served as my Service
Advisor, but it won’t be the last! I plan to request him the next time my car is in the shop.
Advisor, but it won’t be the last! I plan to request him the next time my car is in the shop.
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by jeannenekelly
Service Price Transparency
Apr 28, 2025 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Ross this positive review! We are happy to know that he took great care of your automotive needs. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Very happy with service and working with service advisor
Toss Geiger who was very patient and caring with getting my account paid. Thanks again Ross.
Toss Geiger who was very patient and caring with getting my account paid. Thanks again Ross.
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by Sue
Service Price Transparency
Apr 07, 2025 -
Walter's Mercedes-Benz of Riverside responded
Sue,
We appreciate you for leaving Ross this spectacular review! We are delighted to know that he was very patient and caring. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
It was a pleasure to work with MBZ Service Associate Ross
Geiger at Mercedes-Benz of Riverside. He was very attentive and insightful during his presentation. He made sure to doublecheck for any recall issue
Geiger at Mercedes-Benz of Riverside. He was very attentive and insightful during his presentation. He made sure to doublecheck for any recall issues that my vehicle may have had. He was also very thorough in making sure that I understood what would be done to my car.
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by PaisleyPlaceTech
Service Price Transparency
Apr 07, 2025 -
Walter's Mercedes-Benz of Riverside responded
Paisley,
Thank you for leaving Ross this positive review! We are happy to know that he was very attentive, insightful and very thorough in making sure you understood what would be done to your car. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Ross Geiger was the dealer whom I was working with and he
had wonderful personality,people’s skill, and commitment to get customer satisfaction. I left happy and satisfied, I would definitely go back just to
had wonderful personality,people’s skill, and commitment to get customer satisfaction. I left happy and satisfied, I would definitely go back just to do business with him again.
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by Christian
Service Price Transparency
Apr 04, 2025 -
Walter's Mercedes-Benz of Riverside responded
Christian,
We are grateful for you leaving Ross this extraordinary review! We are pleased to know that he has a wonderful personality, people's skills and committed to your satisfaction. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Every time I come here, everyone has been so friendly and
so helpful. They are also great at communicating when I drop my car off. My advisor is Ross Geiger, when I drop my car off he has me in and out of th
so helpful. They are also great at communicating when I drop my car off. My advisor is Ross Geiger, when I drop my car off he has me in and out of the service department quickly, but he is still very personable and polite. His estimates for when my car will be ready are spot on.
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by KLay
Service Price Transparency
Mar 27, 2025 -
Walter's Mercedes-Benz of Riverside responded
KLay,
Providing exemplary service is so important to us here at Mercedes-Benz of Riverside and we are glad that Ross's efforts met your satisfaction! We are thrilled to know that he was so friendly, helpful, great at communicating with you, very personable and polite every time. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I was very pleased with the professional manner that the
service advisor Ross Geiger provided. He was very helpful in explaining the technician’s findings. I would highly recommend requesting Ross when you
service advisor Ross Geiger provided. He was very helpful in explaining the technician’s findings. I would highly recommend requesting Ross when you go there for service.
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by tlrogers25590
Service Price Transparency
Feb 20, 2025 -
Walter's Mercedes-Benz of Riverside responded
Providing impeccable service is so important to us here at Mercedes-Benz of Riverside and we are glad that Ross's efforts met your satisfaction and high recommendation! We are thrilled to know that he was very helpful explaining everything to you and was professional. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Ross Geiger was very professional and gave excellent
service. I had a leak in the hydralic fluid to open the trunk and lower the hard top convertible. They did a excellent job.
service. I had a leak in the hydralic fluid to open the trunk and lower the hard top convertible. They did a excellent job.
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by a043707
Service Price Transparency
Feb 10, 2025 -
Walter's Mercedes-Benz of Riverside responded
Providing quality and efficient service is so important to us here at Mercedes-Benz of Riverside and we are glad that Ross's efforts met your satisfaction! We are thrilled to know that he was very professional and did a excellent job. If you ever have any questions or concerns please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I recently had my 2013 Mercedes C250 serviced at Walter’s
Mercedes-Benz of Riverside, and I must say, the experience was exceptional. From the moment I arrived, the staff was courteous and professional. My s
Mercedes-Benz of Riverside, and I must say, the experience was exceptional. From the moment I arrived, the staff was courteous and professional. My service advisor, Ross Geiger, truly stood out. He greeted me promptly and listened attentively as I explained the issues I was experiencing with my car. Ross’s friendly demeanor and willingness to help immediately put me at ease.
Ross Geiger’s expertise and transparency were particularly impressive. He thoroughly explained the necessary repairs and provided a detailed quote, ensuring I understood everything involved. What I appreciated most was his honesty in providing the best deals available and being transparent with the quote. He didn’t try to upsell me on services I didn’t need; instead, he focused on resolving the issues efficiently and cost-effectively.
Thanks to Ross Geiger, the service was completed on time, and all my concerns were addressed. Walter’s Mercedes-Benz of Riverside has earned my trust, and I highly recommend their service department, especially Ross Geiger, to anyone seeking top-notch Mercedes-Benz service.
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by jnw2039
Service Price Transparency
Feb 10, 2025 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Ross this positive review and recommendation! We are glad to hear that Ross took great care of you and your automotive needs. We are happy to know that he was courteous, professional, greeted you promptly, listened attentively and was friendly. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager