Rufus Alexander
Rufus Alexander at Toyota Direct

Rufus Alexander

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.3
58 Reviews
4.3

58 Reviews

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58 Reviews of Rufus Alexander

July 19, 2025

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Employee Rating

They got oil all over my drivers side inside door, I had to clean it off. They spilled oil onto my underhood. Expected way better. More

by gnec1
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Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold

July 16, 2025

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So the facility is nice and all, however, the prices on things that needed done were way beyond what a normal mechanic would charge. It would have cost over $800 dollars to get all the things that needed d More

by Jtown
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Recommend Dealer
Yes

July 14, 2025

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I didn't have to wait long for my car to be serviced. Staff was attentive to what I needed and they took care of everything. More

by scottmcknight913
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Recommend Dealer
Yes

July 05, 2025

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Ridiculous offer for my trade in. Sold it privately for 150% of the dealership offer. More

by tfraker
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Recommend Dealer
Yes

June 26, 2025

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The service guy didn't make sure that multi-point inspection is done and didn't share any details when asked why this was not done. Also the person didn't pay any attention to problem. Not take my ca More

by Dave
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Recommend Dealer
No

June 20, 2025

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I almost had a coronary when Chuck said I needed a new set of tires. He mistakenly had me confused with another customer. Overall Chuck was very personable. Note, I always check to see what service I More

by deaconhjr
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Recommend Dealer
Yes

June 18, 2025

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Staff was professional and polite as always, but service was far too expensive for simple things like an oil change. Will be looking for other services to do simple maintenance like this. Received no notif More

by kmaicher
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Recommend Dealer
No

June 16, 2025

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No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
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Recommend Dealer
Yes

May 23, 2025

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It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
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Recommend Dealer
Yes

May 23, 2025

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Employee Rating

You have the wrong Emil and I’ve told you this many many times!!!! I’m not Judith!!! More

by pcockburn
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Recommend Dealer
No
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