Rufus Alexander
Rufus Alexander at Toyota Direct

Rufus Alexander

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
68 Reviews
4.4

68 Reviews

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68 Reviews of Rufus Alexander

November 21, 2025

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Employee Rating

Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar More

by calliedibenedetto
Service Price Transparency
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Recommend Dealer
Yes

November 20, 2025

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Great experience, very clean and fast service snack area was clean and very nice thank you I’ll definitely be returning. More

by jasmineleroy9
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Recommend Dealer
Yes

October 24, 2025

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Service was ok but disappointed I couldn’t have the free car wash that had previously been standard. Also used to get a check of future items that may be needed. More

by lfahnestock02
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Recommend Dealer
Yes

October 22, 2025

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Clean and spacious facility. People-friendly staff. Very up-to-date with systems and knowledge More

by jjroddy6
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Recommend Dealer
Yes

October 22, 2025

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They are willing to assist, answering questions without attitudes, always having smiles, make wise suggestion More

by charahall
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Recommend Dealer
Yes

August 29, 2025

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They could not complete the inspection or do the tire rotation because they could not find the wheel lock key. The next day I opened the glove compartment and it was sitting there in plain view. My oil c More

by mmaclam
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Recommend Dealer
No

August 28, 2025

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Great job! Fast service! Got estimate in a timed manner which was fast. Everyone that I talked to was extremely helpful. More

by millerli3
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Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold

August 25, 2025

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Great job on my car I have no complaints at all… 10 out of 10 More

by lashayerichardson
Recommend Dealer
Yes

August 11, 2025

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Employee Rating

Hi I like work you did my Toyota I am very happy I thank you More

by farahsamatar12345
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Service Communication
Recommend Dealer
Yes

July 31, 2025

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Employee Rating

Really are very nice people. They are doung their job perfectly. I would say thanks More

by jabar.faraj
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Recommend Dealer
Yes
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