Rufus Alexander | Page 8

I have 2021 Rv4 it was on the recall list, so I broth in per manufacture order to fix the problem. When they done fixing and they told me care was ready to pick up, and I pick up my vehicle, sit belt alarm per manufacture order to fix the problem. When they done fixing and they told me care was ready to pick up, and I pick up my vehicle, sit belt alarm was constantly alarming. that was so annoying, and upsetting. I had to bring the car back, and when I explained the problem they did not want listen to me. I had to ask them to drive the car to see themselves, when they drive they acknowledged the problem, and they fix. That was bad experience. More

by nuurdalmar Verified Customer Verified Customer

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I came in seeking a simple part, and they try to up-sell me a ridiculous un-needed diagnostic test. This was for a windshield wiper. I don't blame the attendant, but the whole system. If you want me to re me a ridiculous un-needed diagnostic test. This was for a windshield wiper. I don't blame the attendant, but the whole system. If you want me to return as a regular customer, this isn't how to do it. I don't know who my person was and it doesn't it matter in this transaction. More

by christinapaolucci Verified Customer Verified Customer

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Consistency in customer service makes me be loyal to the brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention to details, and service is very good. So, if we need a crew or our finds or co-workers we ask them to go to Toyota Direct, ask for Patti or anyone else. The manager at service center and his team is excellent finding solution for all our requests - not sure if the name is correct Paul. More

by Virginia Bistriceanu Verified Customer Verified Customer

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Clif was extremely helpful and professional. I had a wonderful and enjoyable experience during the vehicle scheduled service. He answered all of my questions. I had a wonderful and enjoyable experience during the vehicle scheduled service. He answered all of my questions. More

by bevcarter1960 Verified Customer Verified Customer

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On time, quick, everything seems to be OK. Staff was pleasnat, Waiting room was quiet and comfortable Staff was pleasnat, Waiting room was quiet and comfortable More

by m.fohl Verified Customer Verified Customer

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The services are good and I don't have anything else to say. thank you say. thank you More

by Mohamedsacko Verified Customer Verified Customer

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Always going above and beyond helping with any concerns and issues, would recommend anyone to her. and issues, would recommend anyone to her. More

by duncan_dunny Verified Customer Verified Customer

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Does not commuicate and does not know who brings in the car for service. Use human beings to serve customers not AI. car for service. Use human beings to serve customers not AI. More

by dollpeter699 Verified Customer Verified Customer

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Very nice new set up for the customers. I don’t mind waiting for repairs I don’t mind waiting for repairs More

by lsherri39 Verified Customer Verified Customer

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Fast and friendly service. Done in about half the time quoted and came in under quote in price as well. Done in about half the time quoted and came in under quote in price as well. More

by thenodrin Verified Customer Verified Customer

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