Rufus Alexander
Rufus Alexander at Toyota Direct

Rufus Alexander | Page 2

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
100 Reviews
4.5

100 Reviews

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100 Reviews of Rufus Alexander

July 20, 2026

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Employee Rating

My car is working great thank you for the good job than today I appreciate you More

by Step
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Toyota Direct responded

Thank you for the excellent review of Toyota Direct, Step!

July 01, 2026

Dealership Rating
Employee Rating

The dealership is always clean and welcoming. The issue i have is not wiping down the frame after an oil change. We need them to wipe down the frame to avoid staining garage floor. More

by mh2242
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold

June 27, 2026

Dealership Rating
Employee Rating

I got done a recall. Couple sensors got changed. They did a great job. They really take care of me. That’s why I love to bring my car to the Toyota direct in Columbus Ohi More

by regino antonio rodriguez ulloa
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 23, 2026

Dealership Rating
Employee Rating

Good,reliable respectful made the transaction easier. Ready to recommend to other friends great job More

by pomahc12
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 09, 2026

Dealership Rating
Employee Rating

Tank you very much for you helping mi to fix my car god bless all More

by walter.a.celi76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza

June 06, 2026

Dealership Rating
Employee Rating

The service time was great and how the service was explained, and how my policy was reviewed to me. More

by emeliafekaa
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Workmanship
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Recommend Dealer
Yes

May 30, 2026

Dealership Rating
Employee Rating

Very friendly very professional turn my car in on a Monday and got it back Tuesday evening. More

by SVin377348
Recommend Dealer
Yes

May 04, 2026

Dealership Rating
Employee Rating

Misdiagnostics. I was asked to buy a new tire to delete the tire sensor light. It did not turned off after changing to new tire. I had to pay 340 bucks for that More

by rakoliva
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 16, 2026

Dealership Rating
Employee Rating

Great service and I was impressed with the speed and time of completion. Excellent service. More

by tettehemmanuel32
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2026

Dealership Rating
Employee Rating

Prompt service veh. completed at time promised. Service tech was very friendly. Shop was clean More

by daharden51
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Workmanship
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Recommend Dealer
Yes
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