Rufus Alexander

Went for oil change but found other main issues that must resolved! Even though the price is not I expected, the recommendations was very convincing and reasonable. Accepted the offer! Boom! I got a call ev resolved! Even though the price is not I expected, the recommendations was very convincing and reasonable. Accepted the offer! Boom! I got a call everything is done probably, in 3 hours! Is Very friendly, reasonable, knowledgeable, fast.. Asked the friendly gentleman a discount Got it! Another boom! Great service! I appreciate! More

by tmgeta Verified Customer Verified Customer

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They have excellent service, perfect customer care and fast service too, they are the best. fast service too, they are the best. More

by Shema Muhoza Verified Customer Verified Customer

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One of the best. I love the lobby and free snacks they offer. It is very relaxing! I love the lobby and free snacks they offer. It is very relaxing! More

by soltipujan123 Verified Customer Verified Customer

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I • Friendly, helpful staff and good communication during repairs. I love Toyota and their good relationships during repairs. I love Toyota and their good relationships More

by mmogiire Verified Customer Verified Customer

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Great Job, the team did was very responsive and took care of all the details of all the details More

by pwooster2003 Verified Customer Verified Customer

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The staff from front maintenance desk to the technical analyst was very professional and a pleasure to work with. analyst was very professional and a pleasure to work with. More

by entishart Verified Customer Verified Customer

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Overall it was a good exp. I will say the rep that my wife gets every time up sells her and that's frustrating. It actually happened twice now. ON our recent visit we ha I will say the rep that my wife gets every time up sells her and that's frustrating. It actually happened twice now. ON our recent visit we had the tires rotated. Car drove terrible the next day so we had to bring it back. Turns out it was a balancing issue that cost an extra $100. This has never happened before with any car i have had the tires rotated on and I thought this should have been covered or at least discussed prior to the rotation. Brian Coccia More

by bcoccia Verified Customer Verified Customer

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Thank you so much for the help! Always Great service! Really appreciate that! Happy Holidays! Always Great service! Really appreciate that! Happy Holidays! More

by Amy Verified Customer Verified Customer

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Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar even has slushies, popcorn and hot buttered bagels.Everyone is happy waiting for their vehicle because it is almost like relaxing in your own living room while you wait on your car. People want to tag along when I get my oil changed because of the snack bar and showroom display. More

by calliedibenedetto Verified Customer Verified Customer

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Great experience, very clean and fast service snack area was clean and very nice thank you I’ll definitely be returning. was clean and very nice thank you I’ll definitely be returning. More

by jasmineleroy9 Verified Customer Verified Customer

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