Russell Karli | Page 11

Great customer care and great car service. Mr. Justin services both of our vehicles and never have a problem. Mr. Justin services both of our vehicles and never have a problem. More

by patterson14 Verified Customer Verified Customer

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BCS Toyota was very professional and prompt. Great service department but I thought they cleaned your car after the first oil change but the didn’t. Great service department but I thought they cleaned your car after the first oil change but the didn’t. More

by GAILLITTLE1414 Verified Customer Verified Customer

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Job well done. The service was completed in roughly thirty minutes. Never had that happen before. The service was completed in roughly thirty minutes. Never had that happen before. More

by lihour Verified Customer Verified Customer

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Russel took great care of me yesterday, even though he is not my service tech. I thought I only needed to add air to my tire, but it turned out that I had a nail in the tire. I was on my way out of town and not my service tech. I thought I only needed to add air to my tire, but it turned out that I had a nail in the tire. I was on my way out of town and he took care of getting my tire replaced easily. I appreciate the time that he took to look at the coverage I had before the work was done. Thank you for your attention to my vehicle. More

by BFREDOMS Verified Customer Verified Customer

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Clean and pleasant nice place to wait for my car to be serviced. Thank you serviced. Thank you More

by RRTEXAG Verified Customer Verified Customer

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The service advisor, Russ was great and serious about his job, but still very friendly. He was able to help me spread out the 100K mile service in batches so it fits my monthly budget. I am glad to be a Toy job, but still very friendly. He was able to help me spread out the 100K mile service in batches so it fits my monthly budget. I am glad to be a Toyota BCS customer! More

by Howdy Mom Verified Customer Verified Customer

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Kind, caring, and more than willing to explain the work done and needed! Thank you! done and needed! Thank you! More

by River Verified Customer Verified Customer

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My experience was great. Russell always goes above and beyond for his customers. He is very thorough in his explanation of the services done and needed Russell always goes above and beyond for his customers. He is very thorough in his explanation of the services done and needed More

by nancy-lovell Verified Customer Verified Customer

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Everything went well - service was good, wait was longer than anticipated though. Will be back for next service. than anticipated though. Will be back for next service. More

by amrisner22 Verified Customer Verified Customer

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I believe the Multipoint Inspection of my 2011 Avalon provides a good overall assessment of my vehical. I depend on Russell to advice me on the service that needs immediate attention, and the service tha provides a good overall assessment of my vehical. I depend on Russell to advice me on the service that needs immediate attention, and the service that can be postponed for a few months. More

by ASHANNON Verified Customer Verified Customer

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