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Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli | Page 11

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me
4.9
121 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

4.9

121 Reviews

Write a Review

121 Reviews of Russell Karli

November 10, 2024

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Employee Rating

They do a thorough job, are mindful of guiding me which services will keep my car in peak condition and able to advise timing to also accommodate my budget at the moment. More

by viajera20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Bryan College Station Toyota responded

Thank you for your wonderful feedback! We're glad to hear that you've had a positive experience with our service team. We take pride in providing thorough, thoughtful advice to help keep your car in excellent condition while also being mindful of your budget. We appreciate your trust in us, and we look forward to continuing to assist with all your vehicle's needs! Customer Relations Manager customerservice@purdygroupusa.com

November 08, 2024

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Employee Rating

Really took care of us! Communication was great and they advocated for us to get our car fixed when it was only a few days out of warranty. Thank you. That’s what creates More

by SKNORRIS2000
Recommend Dealer
Yes
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Nov 11, 2024

Bryan College Station Toyota responded

Thank you for your wonderful feedback! We're glad we could assist you and advocate for your car repair needs. Come back and see us! Customer Relations Manager customerservice@purdygroupusa.com

November 03, 2024

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Always fast and friendly service! Very pleased with the dealership every time I take my vehicle in. More

by RETTA COATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Bryan College Station Toyota responded

We're pleased to hear you had a great experience with our fast and friendly service! Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com

November 03, 2024

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Since 2012 I have bringing my 2011 Camry to yall due to the excellent customer service. I do realize that I could take my vehicle else where for a cheaper price, but I continue to come here because of the More

by Charlene Jessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Bryan College Station Toyota responded

We are thrilled to hear about your continued trust in our team since 2012! Thank you for your loyalty and kind words! Customer Relations Manager customerservice@purdygroupusa.com

November 01, 2024

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Employee Rating

Russell was very courteous, personable, and professional. Took great care of me on Tuesday. Thanks More

by JarheadPhil85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Karli

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Nov 11, 2024

Bryan College Station Toyota responded

We are thrilled to hear that Russell took great care of you! If you ever need anything in the future, please don't hesitate to reach out to us! Customer Relations Manager customerservice@purdygroupusa.com

October 24, 2024

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Employee Rating

Mr Russell is a professional and friendly person. He answer all my questions related with my vehicle. Thanks so much Mr Russell. More

by juanamaria.vela
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

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Oct 25, 2024

Bryan College Station Toyota responded

We’re delighted to hear about your positive experience! It’s great to know that Russell was able to answer all your questions and provide friendly, professional service. We'll be sure to share your kind words with him. Enjoy your time with your vehicle, and thank you for sharing your feedback!

October 18, 2024

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Employee Rating

Trevor was great on evry aspect he made sure that we learn evry detail about our new vehicles .iam very satisfy with my visit More

by housetechnique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Russ

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Oct 18, 2024

Bryan College Station Toyota responded

We’re absolutely delighted to hear how wonderful Trevor was in making your experience so special! Knowing that he took the time to walk you through every detail of your new vehicle truly warms our hearts. Enjoy every drive in your new car, and we can’t wait to welcome you back again!

October 18, 2024

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Russ was very communicative and easy to talk to. He explained the work in detail and offered options to get it fixed. I am very happy with the service. More

by palomoag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Bryan College Station Toyota responded

It’s wonderful to hear that Russ made such a positive impact on your experience! We’re thrilled that his communication and willingness to explain the work in detail helped you feel informed and comfortable. Your satisfaction is our top priority, and we’re so glad to know you’re happy with the service. We look forward to assisting you again in the future!

October 17, 2024

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As always, top notch, first class experience! I had a nail in my tire and they were able to get me in and out quickly! Thanks! More

by TEXAZBORNGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tomas Sandoval, Rusty Chandler, Carey Hausenfluck

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Oct 18, 2024

Bryan College Station Toyota responded

We’re thrilled to hear you had another top-notch experience with us! It’s great that we could get you back on the road quickly after discovering the nail in your tire. We appreciate your kind words and hope to see you again!

October 16, 2024

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Employee Rating

Very friendly knew their pro cuts , timely manner i answering questions , thanks good business linda More

by MADAMKAYCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Bryan College Station Toyota responded

Thank you for sharing your experience! It’s wonderful to hear that our team was friendly, knowledgeable about our products, and prompt in answering your questions. Providing great service is what we aim for, and your feedback reassures us that we’re on the right track. We truly appreciate your business & hope to see you back for your next service!

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