Ryan Ferris
Ryan Ferris at Lithia Hyundai of Reno
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Ryan Ferris | Page 6

Assistant Sales Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.3
104 Reviews

Been in the business for a few months and love hooking people up with great deals on awesome cars and trucks. Avid outdoorsman, family man, and dedicated to my craft. Come by and let me show you how easy it is to buy a car here.

Dealership Experience

3 yrs, 4 mos

Languages Spoken

English English

4.3

104 Reviews

Write a Review

104 Reviews of Ryan Ferris

March 19, 2023

Dealership Rating
Employee Rating

Great dealership ! Everyone is professional and knowledgeable as well as caring and helpful. Could not do better anywhere else. More

by DON.HAWKEYE.ADAMS
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers , Maegan Minetto

Mar 20, 2023

Lithia Hyundai of Reno responded

Don, thanks for the wonderful review! The team takes pride in providing a knowledgeable and helpful experience for our valued customers. See you next time at Lithia Hyundai of Reno!

Mar 20, 2023

DON.HAWKEYE.ADAMS responded

👍

March 08, 2023

Dealership Rating
Employee Rating

I wanted to Thank Tony Roach He was so awesome and we appreciate his help. More

by CAMPION1465
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach

Mar 09, 2023

Lithia Hyundai of Reno responded

We'll pass this along! Thanks for taking the time to give Lithia Hyundai of Reno a five-star review!

March 06, 2023

Dealership Rating
Employee Rating

Ryan was great and met all needs until my car was off the lot hard to get ahold of after the purchase was complete. I had issues and getting him to return my call was impossible… I am still working through t More

by lgray0216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Larry Farrell, Trisha Stone

Mar 09, 2023

Lithia Hyundai of Reno responded

Ms. Gray, on behalf of Ryan and the rest of the sales team you have our sincerest apology for the less than stellar experience. We appreciate your willingness to work with us as we sort out your issues with the heater and get your car re-detailed. Thank you for your patience and we look forward to getting this wrapped up for you. Respectfully yours, Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

February 27, 2023

Dealership Rating
Employee Rating

It was the worse experience I have ever had in a car dealership. I really feel like the practices are dishonest and almost felt like I was a hostage. I asked for my keys several times and they just kept More

by Shawn_healy1284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Devin Rogers

Mar 02, 2023

Lithia Hyundai of Reno responded

Hi Shawn, we never intend to make you feel pressured during the sales process, and always strive to be open and honest. Please give me a call below so I can learn more and attempt to make things right, thank you. Scott Robert 775-682-3352 Customer Relations Manager

February 20, 2023

Dealership Rating
Employee Rating

Ryan is cool, unfortunately the sales manager put me underf heavy pressure, dispite saying no to the deal several times. Every time I said no with a reason for not buying, he came back with a reason why More

by LARRY_READ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2023

Lithia Hyundai of Reno responded

Hi Larry, thank you for your business and for taking the time to let us know how we are doing. I’m sorry to hear you felt pressured during the sales experience, as it’s always our hope that you feel motivated by your desire for the product, not pressure from the sales staff. If there was anything specifically you would like to discuss, I can be reached at 775-682-3352 or SRobert@lithia.com. Thank you again, Scott Robert Customer Relations Manager

February 09, 2023

Dealership Rating
Employee Rating

Lithia Hyundai was very professional and got us great deals on both cars! An extra shout out to Ryan Ferris in Sales for his hard work for us. More

by JEBRITTAIN.777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers , Maegan Minetto

Feb 10, 2023

Lithia Hyundai of Reno responded

We appreciate the five-star review and the shoutout to Ryan! Thanks for being a valued customer here at Lithia Hyundai of Reno and we'll see you next time!

February 09, 2023

Dealership Rating
Employee Rating

Finance department excelente sales department was more for the money rather than for the customer More

by Lafededios
Recommend Dealer
Yes

Other Employees Tagged: David Lennox

Feb 13, 2023

Lithia Hyundai of Reno responded

Hello, thank you for taking the time to leave your feedback. I’m sorry to hear you feel this way about our sales department, and I’d be happy to speak with you about your experience in further detail at the number below, thanks. Scott Robert 775-682-3352 Customer Relations Manager

January 24, 2023

Dealership Rating
Employee Rating

I had a very good experience buying my car with Ryan. He made this experience as easy as possible. Thank you Ryan More

by ANNMARLOW01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Lithia Hyundai of Reno responded

Thanks for the shoutout to Ryan! We're so happy to hear he made your car-buying experience easy at Lithia Hyundai of Reno. Stop by again soon!

January 21, 2023

Dealership Rating
Employee Rating

I purchased my car in November 2022. Ryan F and Erick were GREAT! They answered all of my questions, were courteous and friendly and never made me feel like they were simply out for a More

by LNDAP
Recommend Dealer
Yes

Other Employees Tagged: Erick Campbell, Christopher Osorio

Jan 23, 2023

Lithia Hyundai of Reno responded

It was our pleasure to work with you at Lithia Hyundai of Reno and we're so happy to hear you're enjoying the car! Thanks for the wonderful review!

January 19, 2023

Dealership Rating
Employee Rating

Super customer service I will always come back to Lithia to buy my car. Thank you More

by CHRISTENSENPOLLY8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers, Larry Farrell , Desmond Carolino, David Diaz, Kirby McMahon

Jan 20, 2023

Lithia Hyundai of Reno responded

We really appreciate that! The team is always happy to work with you at Lithia Hyundai of Reno to get the best possible deals. See you next time!

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