Ryan Heine | Page 10

Great transaction and treatment. Reasonable pricing and negotiating. Alec was great. Thank you very much. Reasonable pricing and negotiating. Alec was great. Thank you very much. More

by keith.duerst Verified Customer Verified Customer

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They were very helpful and and very easy to work with. I would definitely go back. I would definitely go back. More

by nwirsbinsky Verified Customer Verified Customer

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I’m reserving my judgement until I get a few things fixed that popped up a few days after I bought the truck. They said they couldn’t fix the issue and that I had to use the warranty! that popped up a few days after I bought the truck. They said they couldn’t fix the issue and that I had to use the warranty! More

by anthonyraucci Verified Customer Verified Customer

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Very good purchase experience. No BS, Honored agreed pricing, and applied Ford customer satisfaction credit to my bill. Also threw in some great perks! This was a very very long No BS, Honored agreed pricing, and applied Ford customer satisfaction credit to my bill. Also threw in some great perks! This was a very very long wait from reservation, to order, to re-order, to chip hold, to shipping, to delivery. Alec was communicative, helpful, and honest throughout. When my Bronco FINALLY arrived, closing the deal was an absolute breeze...no suprises, no hangups! More

by maddaauto Verified Customer Verified Customer

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Very helpful didn’t feel pressured and worked with us to find the right vehicle find the right vehicle More

by snodawg1 Verified Customer Verified Customer

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Friendly staff, very accommodating, and extremely attentive. The whole process was very efficient, and speedy. attentive. The whole process was very efficient, and speedy. More

by daveshawis41 Verified Customer Verified Customer

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This team is one of a kind. It is why I have always chosen to purchase and service my vehicles at Lake Ford. They are honest! It is not about cost it’s about service and loya It is why I have always chosen to purchase and service my vehicles at Lake Ford. They are honest! It is not about cost it’s about service and loyalty. More

by RafaelCetina Verified Customer Verified Customer

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Matt and Alec were very helpful with my Ford Escape Plug in Hybrid. Alec spent a great deal of time introducing me to the car and all the new features of a hybrid. Matt quickly found a proper charging unit in Hybrid. Alec spent a great deal of time introducing me to the car and all the new features of a hybrid. Matt quickly found a proper charging unit after discovering the first one wasn't operational. There were a lot of challenges in getting my car from Ford due to supply chain problems but Ford and Matt kept me apprised of the progress. I understand that my plug in hybrid may be one of the first for Lake Ford and so there was a learning element for all of us. Thanks to Lake Ford, I LOVE my Escape and have had more fun driving it than any other car I have owned. (I'm 64!) More

by noyesanne6 Verified Customer Verified Customer

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Great experience, definitely will be coming back. Timely updates and excellent customer service . Many thanks Timely updates and excellent customer service . Many thanks More

by jensen919 Verified Customer Verified Customer

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Great customer service! Alec was very helpful and answered all of our questions. Great car buying experience. Alec was very helpful and answered all of our questions. Great car buying experience. More

by rikleba Verified Customer Verified Customer

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