Ryan Kephas | Page 13

They are curious, they are helpful understanding, knowledgeable and get the job done, and I was greated with a seal prison immediately. knowledgeable and get the job done, and I was greated with a seal prison immediately. More

by mattockernest Verified Customer Verified Customer

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Extremely professional and exceeded my expectations. Would absolutely go back to this dealership for my next vehicle and recommend to family and friends. Would absolutely go back to this dealership for my next vehicle and recommend to family and friends. More

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I worked with Steve Taylor and was thrilled to not be pressured. If I ever need another car, I would certainly go back to Moore dealership! pressured. If I ever need another car, I would certainly go back to Moore dealership! More

by zullob Verified Customer Verified Customer

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Never had an issue, great sales team(Gerald Hines always great, service as always great! great, service as always great! More

by dbutler1115 Verified Customer Verified Customer

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I was pleased with the process of buying online. I was able to get exactly the vehicle I wanted. But, when the vehicle arrived the rims did not look quite right. It appeared, the black on black rims I was able to get exactly the vehicle I wanted. But, when the vehicle arrived the rims did not look quite right. It appeared, the black on black rims needed chrome on them. When I spoke to Fred Franklin about swapping them out he guaranteed me there would be a $500 charge. After he spoke with the manager of service the manager agreed. I would have to pay $500. I truly felt like after spending $81K at the dealership I should have been able to swap the rims out that were the same price - mind you. My parents have been buying from Moore Buick for years and they too were a little dissatisfied with the decision of having to pay for the swapped out rims. My parents buy at least one vehicle a year from Moore. My Dad Ron Gonzalez even came in and spoke with Fred, service manager, etc and did not feel it was right. I was not asking for an upgrade - I was asking for the same price rim. When you buy online, unable to see the car you are buying, you would think when the car arrives, you would be able to make this small adjustment. After looking back on my experience, I probably should have left the dealership and went elsewhere. I was in the dealership for over 4 hours haggling a $3,500 problem. More

by Erica Busico Verified Customer Verified Customer

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Professional. Caring. Good at explaining details so you understand what is going on. Knows their product. Caring. Good at explaining details so you understand what is going on. Knows their product. More

by cherylhurst Verified Customer Verified Customer

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It's always a pleasure to purchase from this group. The customer service is outstanding. Thanks again! The customer service is outstanding. Thanks again! More

by cldraughon Verified Customer Verified Customer

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Very friendly, very professional I would definitely recommend this dealership to anybody. Great atmosphere I definitely will be back in the future. recommend this dealership to anybody. Great atmosphere I definitely will be back in the future. More

by jaysxcutz Verified Customer Verified Customer

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They were amazing . . made me feel welcome and helped me out tremendously with getting my car if my dream . made me feel welcome and helped me out tremendously with getting my car if my dream More

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Terri was very helpful and straightforward with everything. All the other staff were great as well. I came in a little before closing and they stayed past to help me get everything finished. Will everything. All the other staff were great as well. I came in a little before closing and they stayed past to help me get everything finished. Will definitely recommend!! More

by zscott848 Verified Customer Verified Customer

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