Sal Graziano | Page 35

Great customer service! Will def recommend you Ty and keep it up Will use you moving forward Will def recommend you Ty and keep it up Will use you moving forward More

by mannyv23 Verified Customer Verified Customer

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Ferman BMW truly stands out as a top-tier automotive dealership. Their commitment to customer service is remarkable, with staff who are not just knowledgeable but genuinely dedicated to ensuring a smoot dealership. Their commitment to customer service is remarkable, with staff who are not just knowledgeable but genuinely dedicated to ensuring a smooth experience More

by Damaso B Verified Customer Verified Customer

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The team is always fast, polite, efficient and dependable. Thank you for all you do. dependable. Thank you for all you do. More

by bladesxl4 Verified Customer Verified Customer

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The service at Ferman BMW is always excellent. They are ready for me when I arrive and have my car ready when promised. The work is always the best in quality. Thank you! They are ready for me when I arrive and have my car ready when promised. The work is always the best in quality. Thank you! More

by tom_gillotte Verified Customer Verified Customer

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Had my last service before the 3 warranty was up. Within 2 days my coolant was empty yet it was reported as being fine and full during service. I have NEVER had low coolant in the years I’ve had th Within 2 days my coolant was empty yet it was reported as being fine and full during service. I have NEVER had low coolant in the years I’ve had the vehicle. Tells me someone lied just to get me back in for a paying service. More

by standingmaren Verified Customer Verified Customer

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Always find the service people very nice to work with. They go out of their way to make sure you get what you need. They go out of their way to make sure you get what you need. More

by mhowsare Verified Customer Verified Customer

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The service and sales department have always been friendly kind and helpful. Sal is someone I can always count on. Great service advisers make all the difference with clients. friendly kind and helpful. Sal is someone I can always count on. Great service advisers make all the difference with clients. More

by paul2058 Verified Customer Verified Customer

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Received an error message “drive train malfunction, drive moderately and see your service center”. Took it to Ferman BMW and they found there was a fault with my cooling fan per the computer codes. Left the moderately and see your service center”. Took it to Ferman BMW and they found there was a fault with my cooling fan per the computer codes. Left the car at the service center and after 1.5 days was told they found a faulty wire on the connector to the cooling fan. Final results were $86 in parts to repair and $1,400 labor cost! They also charge 3% if you want to pay with a credit card. First time I ever had to pay with a debit card to avoid the extra charge of using my credit card! They did wash and vacuum my car but didn’t feel the total cost was worth it and will look for another repair facility next time. More

by no20 Verified Customer Verified Customer

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Whenever I take my car in for any service they check it over and let me know if anything needs attention. Sal Graziano always treats me with courtesy and respects my decisions about what I choose to addre over and let me know if anything needs attention. Sal Graziano always treats me with courtesy and respects my decisions about what I choose to address. I like that I always have the same service advisor! More

by Eleanor Power Verified Customer Verified Customer

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Every thing went very well I was extremely satisfied we the updates we were given during our stay thank you very much. the updates we were given during our stay thank you very much. More

by gregroe1949 Verified Customer Verified Customer

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