Sal Graziano | Page 94

Always amazing, great service asking me to write 25 words is a bit much as I always have a great experience at Ferman , they are the best is a bit much as I always have a great experience at Ferman , they are the best More

by Herc Verified Customer Verified Customer

Report | Print

Service Advisor, Sal Graziano (as always) handled the repair of my BMW professionally and expeditiously. He made a point to keep me updated on the status of the repair work, and was always available to a repair of my BMW professionally and expeditiously. He made a point to keep me updated on the status of the repair work, and was always available to answer any questions, and address my concerns. More

by MikeK. Verified Customer Verified Customer

Report | Print

Very efficient and effective. I did not have to wait and problem was handled professionally and with style. My loaner was ready in no time and the whole process was a joy problem was handled professionally and with style. My loaner was ready in no time and the whole process was a joy More

by OT8DVM Verified Customer Verified Customer

Report | Print

Excellent! People keep checking on us with good feedback on progress or anything that we needed. Not much more to add but the cleaning job on the car was far from perfect. Was the inside cleaned at all? on progress or anything that we needed. Not much more to add but the cleaning job on the car was far from perfect. Was the inside cleaned at all? More

by beauduf Verified Customer Verified Customer

Report | Print

I had booked service on line with all the things I needed done and checked out. I arrived and after a short time they said my car was ready. They did the recall work. However, none of the other work had bee done and checked out. I arrived and after a short time they said my car was ready. They did the recall work. However, none of the other work had been done. So I was there 3 hours later for a total of 4.5 hours and nothing was fixed. More

by IBBERNIE Verified Customer Verified Customer

Report | Print

Every time I brought my car into them it would come up with something else wrong with it. This not only happens with me but other people I know who have BMWs who went there. I also believe they were the o with something else wrong with it. This not only happens with me but other people I know who have BMWs who went there. I also believe they were the ones that made my engine blow from not putting in oil after they change the oil More

by Linda Verified Customer Verified Customer

Report | Print

Sal was all over my service visit. Exactly what you expect from a BMW experience and he delivered! This is what keeps me coming back to Ferman BMW! expect from a BMW experience and he delivered! This is what keeps me coming back to Ferman BMW! More

by daschinsky Verified Customer Verified Customer

Report | Print

Great service, they took care of all the problems I was having with my car. Work was very quick and everything was completed as promised. having with my car. Work was very quick and everything was completed as promised. More

by TJACKIE Verified Customer Verified Customer

Report | Print

Great service. Sal is always so helpful and accommodating. Clean and safe during COVID 19. Service was quick and as always do right! Thanks for the great service. accommodating. Clean and safe during COVID 19. Service was quick and as always do right! Thanks for the great service. More

by MICHELLEBLAIR Verified Customer Verified Customer

Report | Print

Sal was very thorough and followed thru. The greeters were very professional as well. They also provided a loaner which helped since I need my car for work. were very professional as well. They also provided a loaner which helped since I need my car for work. More

by lynnrdow Verified Customer Verified Customer

Report | Print