Sam Abdelmesseh

Nick is an extremely knowledgeable and friendly salesperson who cares for his customers. Nick follows up to ensure customers are happy with their purchase and to see if they need anything relating salesperson who cares for his customers. Nick follows up to ensure customers are happy with their purchase and to see if they need anything relating to their vehicle. More

by KNIGHTASSOC2003 Verified Customer Verified Customer

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Everything was settled before arrival at the dealership. Nothing was changed or added.Sales people were not pushy and gave me exactly what I wanted. Nothing was changed or added.Sales people were not pushy and gave me exactly what I wanted. More

by bredwickx1 Verified Customer Verified Customer

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Customer service like the one Alazar provided is rare. He made my in-laws and mine experience one of a kind. I’ve bought plenty of cars in the past, but I’ve never wanted anyone to get the credit more tha He made my in-laws and mine experience one of a kind. I’ve bought plenty of cars in the past, but I’ve never wanted anyone to get the credit more than Alazar. Since our first initial call to when we received our keys it was a 20/10 More

by EVELYN.MOORE91 Verified Customer Verified Customer

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Process and transaction was good, ran into a few minor discrepancies and hiccups with my trade-in but they were able to work it out and get me a good deal on my car and I left satisfied. discrepancies and hiccups with my trade-in but they were able to work it out and get me a good deal on my car and I left satisfied. More

by Teresina.tucker87 Verified Customer Verified Customer

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Dealership service was good we had some Hiccups when it came to my trade and purchase of a car but they worked really hard to get me a good deal leave satisfied and I am very satisfied. came to my trade and purchase of a car but they worked really hard to get me a good deal leave satisfied and I am very satisfied. More

by Teresina.tucker87 Verified Customer Verified Customer

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JC couldn't have been more helpful and informative. The whole team at Mark Christopher will make you feel like family! Thanks again and will be back for any future purchases. The whole team at Mark Christopher will make you feel like family! Thanks again and will be back for any future purchases. More

by mcapp Verified Customer Verified Customer

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Jason set an appointment with us right away. He was very accommodating and patient with my family and I. He was attentive to our every need and the reason we will return to Mark Christopher for He was very accommodating and patient with my family and I. He was attentive to our every need and the reason we will return to Mark Christopher for our next vehicle purchase! More

by TONY1545 Verified Customer Verified Customer

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Staff was amazing. No pressure or attempt to upsale additional add ons. The time to complete the entire process far exceeded my expectations. No pressure or attempt to upsale additional add ons. The time to complete the entire process far exceeded my expectations. More

by 2HARTS94 Verified Customer Verified Customer

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Mario was cordial, pleasant and knowledgeable. He was rushed because of other circumstances. we had trouble with the military confirmation code that my wife worked on for 2 hours. He did try to He was rushed because of other circumstances. we had trouble with the military confirmation code that my wife worked on for 2 hours. He did try to complete other steps to the sale but its was scattered. because of manpower shortages he had to take care of a internet customer while working with me and that created long waits for completing the deal . After coming out of finance I had to wait for the delivery process about 15 minutes. The Onstar process was a mess. The man who explained how it worked and the different steps had a heavy accent and spoke too fast. Mario tried to explain later. Because of his helping the other internet customer he was rushed and the delivery was fragmented. He seemed over taxed. Mario knew this and asked me to make another appointment for a proper delivery later, which I will do. Its impossible to work two customers at the same time and be fair. I understood this. The person in charge should have elected another salesman to help him. It was not fair to Mario. Because of his efforts i give him credit. However the store and management were less than fair. They did not explain switching from 24 months to 36 mo. terms and I felt like they were taken advantage or tricking me. The next day the internet director and I met and he was wasvvery cordial and sympathetic. He explained the switch completely, and I became satisfied., and he said to call for an appointment and lunch next week.. I like my car and enjoy driving it. Thank you. I did not like the finance portion. He knew I wasn't buying anything so he rushed the process and I didn't feel comfortable enough to take more time with the actual numbers and i missed the switch to 36 mo. term. Thank you. Frank Dopp More

by FRANK1234@rocketmail.com Verified Customer Verified Customer

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Amazing professional staff and friendly environment. I had the pleasure of working with Robert Garcia and he made my entire experience from start to finish exceptional I had the pleasure of working with Robert Garcia and he made my entire experience from start to finish exceptional More

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