Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 14

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

November 04, 2024

Dealership Rating
Employee Rating

Great people. Nobody pressures you into making decisions. They are willing to negotiate. Great service. More

by Jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Nuno

Nov 06, 2024

Mark Christopher Auto Center responded

Thank you, Jason! We truly appreciate your kind words about Mark Christopher Auto Center. It’s great to hear that you felt comfortable with our no-pressure environment and enjoyed the service. We look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 03, 2024

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Great experience. I highly recommend this dealer. Mario did an outstanding job helping my wife and I purchase a car for our son. We drove an hour to get to the deal More

by jbaldikoski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Sanchez

Nov 05, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you and your wife had a great experience at Mark Christopher Auto Center and that Mario was able to assist you in purchasing a car for your son. We truly appreciate you making the hour-long drive to see us, and we’re glad it was worth it! We look forward to welcoming you back in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 02, 2024

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Really great team of people to work, thankful for helping me out on my new car More

by rodriguezjustin1
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Trade-in Experience
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Recommend Dealer
Yes
Nov 05, 2024

Mark Christopher Auto Center responded

Thank you so much for your kind words! We at Mark Christopher Auto Center are thrilled to hear that you had a great experience with our team and that we could assist you with your new car. We appreciate your support and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 02, 2024

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The last 2 times I have brought my traverse in for service I told the service writer there is a leak of either transmission fluid or coolant. I have multiple stains in my driveway. My car is the only More

by kendad98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JC Cavazos

Nov 04, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the ongoing leak in your Traverse and the inconvenience it has caused. At Mark Christopher Auto Center, we prioritize addressing our customers' concerns, and your experience does not reflect our standards. We appreciate your loyalty in choosing our dealership, and I encourage you to contact me directly so we can delve deeper into this issue and work towards a resolution. Your satisfaction is important to us, and we want to ensure that your vehicle is taken care of properly. Thank you again for your feedback, and we hope to resolve this matter promptly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2024

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i ask sales rep why there is low tire light he said service dep is closed you can go to the nearest gas station and add some air what what a joke(i have triple bypass in my heart so imagine me with my More

by hmhfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Hess, Jeff Rizzi

Nov 06, 2024

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 01, 2024

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Employee Rating

Quick and easy! Everyone was very helpful and provided fair price. I would definitely recommend people who are thinking about buying a new car. More

by Eduardoserrano03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, JC Cavazos

Nov 04, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Mark Christopher Auto Center was quick and easy, and that our team was able to assist you with fair pricing. We appreciate your recommendation to others considering a new car. We look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 01, 2024

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Great customer service and quickest finance process we’ve had! Thank you so very much More

by DRENKYSMAMA
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service and found our financing process to be quick and efficient. At Mark Christopher Auto Center, we strive to make every aspect of your experience smooth and enjoyable. We appreciate your kind words and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 31, 2024

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Reasonable ample inventory for purchase choices and willing to make a reasonable deal. Trade in was what I expected. More

by rikim7588
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Pena

Nov 01, 2024

Mark Christopher Auto Center responded

Thank you for your feedback! We appreciate you taking the time to share your experience at Mark Christopher Auto Center. We're glad to hear you found our inventory ample and that you were satisfied with your trade-in valuation. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 31, 2024

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They had what I wanted and I bought it! It was relatively pain free. Yeah!!! More

by Yeti
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Nov 01, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience! We’re thrilled to hear that you found what you wanted at Mark Christopher Auto Center and that the process was relatively pain-free. Your enthusiasm is greatly appreciated! We look forward to welcoming you back for any future needs. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 31, 2024

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Employee Rating

The staff was professional, patient and friendly. They operated as great team with skillful leadership. More

by blugrass86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ho

Nov 01, 2024

Mark Christopher Auto Center responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience at Mark Christopher Auto Center. Our team strives to provide professional and friendly service, and it's wonderful to hear that you felt this during your visit. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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