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Sam Fakhouri

Overview Reviews (1088)

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Sam Fakhouri

Sam Fakhouri | Page 27

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8

1,088 Reviews

4.8

1,088 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (1088)

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

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December 29, 2023

Dealership Rating

Employee Rating

Ozzy Rubio is a great sales person. Very knowledgable about the car I wanted to purchase. He is the only reason i would recommend this dealership to others. Very knowledgable about the car I wanted to purchase. He is the only reason i would recommend this dealership to others. More

by duxfan46

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Osbaldo “Ozzy” Rubio

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Jan 02, 2024 -

Mark Christopher Auto Center responded

Thank you for reviewing your time spent at Mark Christopher Auto Center. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Ozzy is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 27, 2023

Dealership Rating

Employee Rating

Willy Mejia is a great guy, Very courteous, and a great experience overall. I highly recommend this dealership to anyone with a good range of vehicles. Willy thank you for your great service! experience overall. I highly recommend this dealership to anyone with a good range of vehicles. Willy thank you for your great service! More

by jesse59

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: JC Cavazos , Willy Mejia

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Dec 28, 2023 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation, Jesse. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 24, 2023

Dealership Rating

Employee Rating

Exactamente service and prices definitely I will recommend this dealer to my family and friends recommend this dealer to my family and friends More

by mario Lopez

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Morales

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Dec 27, 2023 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation, Mario. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 15, 2023

Dealership Rating

Employee Rating

Very disappointed at the pricing, states that there were two fobs and only had one and charged me $208 for another one. The detailing was horrible, dirty carpets, smell inside, driver power seats did not w two fobs and only had one and charged me $208 for another one. The detailing was horrible, dirty carpets, smell inside, driver power seats did not work and had to wait another hour for it to be fixed. We felt nickled and dimed and paid cash and treated like poor credit buyers. What should have taken one hour took four hours. Our sales guy Nick tried his best and I like and respect him. Would not buy another vehicle from any Mark Christopher dealership. More

by rcng0

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Other Employees Tagged: Nick Polytarhos

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Dec 18, 2023 -

Mark Christopher Auto Center responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and we encourage you to contact me if you would like to further discuss your visit. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 13, 2023

Dealership Rating

Employee Rating

I will keep purchasing cars from This dealer as I’ve purchased before. Nick and his associates were very good to us, no pressure just smooth sailing. Thank you Nick purchased before. Nick and his associates were very good to us, no pressure just smooth sailing. Thank you Nick More

by cosspray

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Ho, Nick Polytarhos , Cesar in Financing

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Dec 14, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 10, 2023

Dealership Rating

Employee Rating

The team at Mark Christopher is friendly & knowledgeable. They were dedicated to making sure I got the car I loved. They were dedicated to making sure I got the car I loved. More

by gina.orona

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Denis Franco

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Dec 12, 2023 -

Mark Christopher Auto Center responded

Gina, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 08, 2023

Dealership Rating

Employee Rating

Working with JC was great. He worked hard to make the deal work and contacted me right away when I had questions. He even went the extra mile after the deal to help with a few He worked hard to make the deal work and contacted me right away when I had questions. He even went the extra mile after the deal to help with a few issues I had. More

by michael.p.cole

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Ho, JC Cavazos

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Dec 08, 2023 -

Mark Christopher Auto Center responded

Michael, I loved reading this review! Happy customers are our aim, and it appears JC really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 08, 2023

Dealership Rating

Employee Rating

Our salesman Alex was very courteous and professional. He is an outstanding addition to your sales team. He is an outstanding addition to your sales team. More

by jmjvalle

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 08, 2023 -

Mark Christopher Auto Center responded

Hello and thank you for your kind words! Alex is a great asset and I am glad to hear he provided an excellent experience for you. I thank you again and we look forward to servicing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 06, 2023

Dealership Rating

Employee Rating

100% satisfied. Jerry was knowledgeable, & helpful. He made our experience Smooth & hastle free. Very professional Jerry was knowledgeable, & helpful. He made our experience Smooth & hastle free. Very professional More

by VLua

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jerry Pena , Lloyd Beardsley

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Dec 07, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 04, 2023

Dealership Rating

Employee Rating

Very satisfied with the service I will be back and give them an opportunity for my next purchase them an opportunity for my next purchase More

by route66fireprotection

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Batista

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Dec 06, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932