Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 41

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 3 mos

Industry Experience

24 yrs, 8 mos

1088 Reviews of Sam Fakhouri

November 07, 2022

Dealership Rating
Employee Rating

I wanted to commend this dealership on their outstanding customer service. My husband and I were on the market for an SUV, Tony was our sales representative and took great care of us. Unfortunately, the dea More

by maria.castelan627
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Catalano

Nov 09, 2022

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 05, 2022

Dealership Rating
Employee Rating

Great experience, JT you’re the best! Will absolutely continue to do business do my business here. More

by Jtrim87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2022

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 01, 2022

Dealership Rating
Employee Rating

Joe Gonzalez was extremely helpful and patient. He explained everything and made sure to answer any questions that I had. I am very happy and appreciative and I will recommend him to anyone who may More

by Scottsanch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez

Nov 03, 2022

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Mark Christopher Auto Center. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 28, 2022

Dealership Rating
Employee Rating

Took 5 months to get service for our vehicle I was told would take 2 weeks after the purchase. I am still waiting on chips for rear sensory and camera system been 5 months as well We received recall let More

by randy23082
Recommend Dealer
No

Other Employees Tagged: Jeff Rizzi , Matt Torres

Nov 01, 2022

Mark Christopher Auto Center responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 20, 2022

Dealership Rating
Employee Rating

Joe Gonzalez and the rest of the staff were wonderful. They made our whole truck buying experience amazing. More

by EPELAYO099
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez , Matt Torres

Oct 24, 2022

Mark Christopher Auto Center responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Joe's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 18, 2022

Dealership Rating
Employee Rating

Close, clean and excellent staff. The process was quick and efficient. Our Salesman was awesome! More

by vscamara
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albert Rodriguez

Oct 20, 2022

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 17, 2022

Dealership Rating
Employee Rating

Jason Ho was amazing to work with. These guys has me in out of the dealership in less than an hour! More

by Josh Herrin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ho

Oct 19, 2022

Mark Christopher Auto Center responded

Josh, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Jason's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 07, 2022

Dealership Rating
Employee Rating

Great service from destiny. Very helpful and friendly. Brandt our salesman was very helpful and friendly too. More

by BBCURRAN56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Frank Villalobos

Oct 11, 2022

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 06, 2022

Dealership Rating
Employee Rating

Mr Garrido was great, however the finance manager “forgot his name” be careful with him read the fine prints, or else you will be paying more. More

by mlf8986
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Garrido

Oct 10, 2022

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 03, 2022

Dealership Rating
Employee Rating

Nick is fantastic! He is so knowledgeable on current inventory and decades of models so he can help us see the evolvement of the GMC Yukon. He knew we were on a time More

by mmihae
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos

Oct 05, 2022

Mark Christopher Auto Center responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Nick went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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