Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 40

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 3 mos

Industry Experience

24 yrs, 8 mos

1088 Reviews of Sam Fakhouri

November 27, 2022

Dealership Rating
Employee Rating

Sales associates and finance department were extremely professional. I felt no pressure throughout the transaction More

by SPEECHGAL220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Catalano, Blake(don’t know his last name)

Nov 29, 2022

Mark Christopher Auto Center responded

Thank you for taking the time to share with us! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 27, 2022

Dealership Rating
Employee Rating

Originally there was a slight hiccup in communication on pricing between sales team members. However a few hours later I received a Call from Joe Gonzalez who was amazing. He had originally quoted one of More

by plumbers1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez

Nov 29, 2022

Mark Christopher Auto Center responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Joe's and Sam's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 21, 2022

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Employee Rating

Beautiful facility. It takes too long to complete the purchase. I paid cash and still had to sign at least a dozen forms. Only complaint is that we could not look at ava More

by saunders53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pena

Nov 23, 2022

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 21, 2022

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Employee Rating

Awesome cars, very friendly, straight to the point, very great environment, quick service very attentive More

by vazquezfrankie88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Nuno, Edy Lopez

Nov 23, 2022

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 19, 2022

Dealership Rating
Employee Rating

I was most impressed with the people and the whole experience great job to all More

by francesestrada55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sarabia, Jeff Rizzi , Matt Torres

Nov 22, 2022

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 19, 2022

Dealership Rating
Employee Rating

The salesmen were helpful and they didn't have a high pressure sales pitch. The new vehicle was nice and clean and full of gas More

by gary121phillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez , Mike Cagey, Jett Palos, Tony

Nov 22, 2022

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 18, 2022

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Employee Rating

Amazing customer service! !! They went out of their way making sure we were happy. We will definitely refer our friends! More

by JCRAIG11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2022

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2022

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Employee Rating

Every one that helped me was awesome. The entire experience couldn’t have been faster or easier. Osama in finance went over and beyond to help me understand everything and he couldn’t h More

by COPEJR497
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2022

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2022

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Employee Rating

They have a variety of vehicles. They offered a great service and have a helpful staff. More

by dcpunk310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edy Lopez

Nov 18, 2022

Mark Christopher Auto Center responded

I love hearing from our customers, so thank you for taking the time to write this glowing review! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 11, 2022

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Employee Rating

Everyone was very nice and polite our Salesman Louise was extremely nice and knowledgeable, we dealt with 3 people can't say enough about them, very very nice, Great Dealship More

by ronrivera2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emetario Nunez, Mgr

Nov 15, 2022

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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