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Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 45

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 3 mos

Industry Experience

24 yrs, 8 mos

1088 Reviews of Sam Fakhouri

August 03, 2022

Dealership Rating
Employee Rating

I will continue to come to this dealership like I have for the past 20 years More

by BMWMOM71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos

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Aug 04, 2022

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 31, 2022

Dealership Rating
Employee Rating

Clean, friendly and easy to find. David was on time for our appointment and kept us informed throughout the entire process More

by mikerafuson73
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess , Dave was our sales person 5 stars, Greg was five stars also

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Aug 02, 2022

Mark Christopher Auto Center responded

mikerafuson73, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that David's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 31, 2022

Dealership Rating
Employee Rating

Great customer service, very nice and friendly and worked with us to get what we need for our budget. More

by jennifer.santos84
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albert Rodriguez , Mike Cagey

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Aug 02, 2022

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 31, 2022

Dealership Rating
Employee Rating

My sales man is what kept me from walking away. Great customer service and friendly More

by dortega99999
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis casquete

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Aug 02, 2022

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 31, 2022

Dealership Rating
Employee Rating

I had an overall great experience. Greg and Edy were awesome and made the buying process simple and easy. More

by cclopez35
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Edy Lopez

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Aug 02, 2022

Mark Christopher Auto Center responded

cclopez35, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Greg's and Edy's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 21, 2022

Dealership Rating
Employee Rating

I had one of the most speedy process buying, sells man had excellent customer service from start to finish. More

by marohnfam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Villalobos, Jonathan Trimble

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Jul 25, 2022

Mark Christopher Auto Center responded

Your kind words and fantastic review are greatly appreciated! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 20, 2022

Dealership Rating
Employee Rating

Alex was a great help and very detailed. Great service. He made the 6 hour prods as smooth as possible More

by keithm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Sarabia

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Jul 22, 2022

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 18, 2022

Dealership Rating
Employee Rating

The dealership made my purchase experience easy and straightforward. Mike Sheridan my salesperson went the extra mile for me when there was an issue getting the first responder discount applied. Ray Kh More

by tyri.williams1906
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Sheridan , Ray Khoury

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Jul 20, 2022

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 15, 2022

Dealership Rating
Employee Rating

I have been a customer for last 3 years and they gave always been professional and caring toward my truck's care. More

by michaeljsep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi , Mike Cagey

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Jul 19, 2022

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 15, 2022

Dealership Rating
Employee Rating

Noe is good. Just need to find a better way to drop your car off. Even with an appointment it takes at least 30 minutes to get your car dropped off. More

by HOLMES1184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: 5 stars always goes to Jerry Peña and Sam in finance

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Jul 21, 2022

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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