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Sam Mercado
Sam Mercado at Jim Hudson Lexus
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Sam Mercado | Page 2

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.8
164 Reviews
4.8

164 Reviews

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164 Reviews of Sam Mercado

July 26, 2023

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Sam provided excellent service for our 2021 Lexus GX 460……. He is a very good Associate at Jim Hudson Lexus ….. More

by Randywestbrooks
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Yes
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July 26, 2023

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Sam in service is great, as is tech Ashanti. Waiting area is clean with great snacks and they work fairly quickly, even on a Saturday. More

by Ashleyr27
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July 19, 2023

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Went in for my second smart key. Service was friendly, professional and took a brief time to get the key programmed. Highly recommend this dealer. My owner experience had been fantas More

by Rich
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Yes

Other Employees Tagged: Danil Weih

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July 17, 2023

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The dealership provides the most friendly, excellent, and timely service in the Columbia area. A winning team 😊. More

by David
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July 15, 2023

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The visit was ok however the standard is not the same. People are not as helpful and professional as they were in the past. More

by hmcneilfd
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Yes

Other Employees Tagged: Melvin Alston

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July 07, 2023

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Excellent service and incomparable. Personal touch. Appreciate the efficiency of the process at the dealership. More

by jlemon
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Jul 07, 2023

jlemon responded

Thank w

Jul 07, 2023

jlemon responded

Thank you

Jul 07, 2023

jlemon responded

Thank you so much for your service and help.

July 04, 2023

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Excellent customer service. Great support from the beginning to the end. I really love the virtual review. More

by pouncey
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June 28, 2023

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Took my car in for regular scheduled maintenance and Sam was great to work with as usual! More

by Agoodgirl34
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June 02, 2023

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Always supers service with any of the Jim Hudson Lexus team. It’s obvious customers are their number one concern. More

by keljo1976
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Recommend Dealer
Yes

Other Employees Tagged: Barry Frick, Tony Locklear, Melvin Alston, Shaun Crosier, Danny Chupek, Erik Due, Danil Weih, Tanner Carnes

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Jun 02, 2023

keljo1976 responded

Always superb service with any of the Jim Hudson Lexus team. It’s obvious customers are their number one concern.

May 31, 2023

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Each time that I have taken my car for service, the team is very nice, friendly and keep me updated. More

by pduncan411
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