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Sam Mercado
Sam Mercado | Page 11
Service Advisor - Lexus Certified
Jim Hudson Lexus
328 Killian Rd
Columbia, SC 29203
189 Reviews
189 Reviews
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189 Reviews of Sam Mercado
September 17, 2020
Service department did an excellent job of resolving the issue of the car pulling to the right. Two new tires solved the issue - very pleased with the service provided. issue of the car pulling to the right. Two new tires solved the issue - very pleased with the service provided. More
by abroyles
Other Employees Tagged: Anita Smith
September 03, 2020
Greeted on arrival and Sam checked my car in and got me on my way quickly. Sam kept me informed on needed services and called me when car was ready. In and out with no problems. on my way quickly. Sam kept me informed on needed services and called me when car was ready. In and out with no problems. More
by CC
August 06, 2020
Greeted warmly, asked for & received a loaner to use while my car was worked on. Great customer service! Everyone I saw was friendly & efficient in way things were handled. while my car was worked on. Great customer service! Everyone I saw was friendly & efficient in way things were handled. More
by Beckday
August 06, 2020
Awesome I have consistently been pleased with the service provided through Jim Hudson Lexus. The staff is friendly and very professional. Most recently, I I have consistently been pleased with the service provided through Jim Hudson Lexus. The staff is friendly and very professional. Most recently, I dropped in for an impromptu service issue with my car - Erik Due wrote up the service request and followed up with the service technician while I waited - in and out in no time! Thanks Erik! Morgan More
by morgan
Other Employees Tagged: Erik Due , Brooke Armstrong, Shannon Stratford
July 22, 2020
Always provide excellent service. Provide courtesy service with call backs. Customer service is always on point. Melvin Alston have been our service agent for years. Keep up the good work. service with call backs. Customer service is always on point. Melvin Alston have been our service agent for years. Keep up the good work. More
by willie m leathers
Other Employees Tagged: Ron Best, Melvin Alston, Shaun Crosier
July 18, 2020
Always the best experience. I have been a long time customer at Jim Hudson Lexus. I always return because everyone is wonderful and easy to work with. It's the people that make I have been a long time customer at Jim Hudson Lexus. I always return because everyone is wonderful and easy to work with. It's the people that make any organization what it is and JHL is the best! More
by Lynn Bottenus
July 15, 2020
Great Customer Service I really love the staff I have had encounters with at this dealer. I had the pleasure to get assistance from Sam Mercado in the absence of Daniel. Sam I really love the staff I have had encounters with at this dealer. I had the pleasure to get assistance from Sam Mercado in the absence of Daniel. Sam was very polite and patient. I really appreciated how eager he was to assist me. He is a great asset to the Lexus team. The representation and positive attitude he has leaves a great impression for everyone. Thanks Lexus for providing such great customer service. More
by missburton
July 09, 2020
Outstanding service, customer service And sales representative mark Wickham who I bought my vehicle with gave us excellent service we been your customer for 20 years. representative mark Wickham who I bought my vehicle with gave us excellent service we been your customer for 20 years. More
by Anil306
Other Employees Tagged: Mark Wickham
July 03, 2020
Outstanding Service "Try us once, and you'll never forget" is not just a slogan at Jim Hudson Lexus. It's a fact. This dealership provides the best customer service I hav "Try us once, and you'll never forget" is not just a slogan at Jim Hudson Lexus. It's a fact. This dealership provides the best customer service I have ever experienced. More
by Jim1947
