Sam Mercado | Page 15
Service Advisor - Lexus Certified
Jim Hudson Lexus
328 Killian Rd
Columbia, SC 29203
190 Reviews
Write a Review190 Reviews of Sam Mercado
December 17, 2019
Always a great team to work with! The Jim Hudson Team always take the very best care of me. From sales to service they truly are the very best. A huge thank you to the whole team! The Jim Hudson Team always take the very best care of me. From sales to service they truly are the very best. A huge thank you to the whole team! More
Other Employees Tagged: Barry Frick, Tony Locklear, Melvin Alston, Shaun Crosier, Danny Chupek, Erik Due, Danil Weih , Joey Pouge, Shannon Stratford
December 07, 2019
James Great help, support and service coordination by Shaun and the service team and members. Great waiting area and atmosphere while waiting for services Great help, support and service coordination by Shaun and the service team and members. Great waiting area and atmosphere while waiting for services and support. More
Other Employees Tagged: Melvin Alston, Shaun Crosier, Danil Weih
December 07, 2019
Great service Great service, super care for the car, and detailed explanation of the service performed. Good suggestions for safe placement of the floor mats under Great service, super care for the car, and detailed explanation of the service performed. Good suggestions for safe placement of the floor mats under the accelerator. More
November 05, 2019
Recall for software update We were met and treated nicely this day by all that we met. Snacks were good and the loaner was nice which we greatly appreciated. We were met and treated nicely this day by all that we met. Snacks were good and the loaner was nice which we greatly appreciated. More
Other Employees Tagged: Ron Best , Joey Pouge
October 30, 2019
Had excellent service. Encountered no unpleasant issues. Had very professional and courteous service from Sam Mercado. All work was completed as expected. The new facilities are very nice and very customer Had very professional and courteous service from Sam Mercado. All work was completed as expected. The new facilities are very nice and very customer friendly. More
October 24, 2019
Another fantastic visit for service and purchasing. Always great people to work with. The Hudson family rank with the greatest people in Columbia. This is a reputable dealership with outstanding busin Always great people to work with. The Hudson family rank with the greatest people in Columbia. This is a reputable dealership with outstanding business acumen. In fact, I just bought another new Lexus today! More
Other Employees Tagged: Darryn Russ
October 12, 2019
Upgrade to my position safety connect system. Had to Upgrade to my position safety connect system. Samuel Mercado took care of me and did a great job. If I had a company Sam would be the type of w Had to Upgrade to my position safety connect system. Samuel Mercado took care of me and did a great job. If I had a company Sam would be the type of worker I would like to have working for me. Thanks Sam great job. More
October 08, 2019
Preventing maintenance The service render by mechanic and customer support was outstanding. Preventing maintenance was completed in a timely manner. While you wait for your The service render by mechanic and customer support was outstanding. Preventing maintenance was completed in a timely manner. While you wait for your vehicle, the refreshments was available in all kind of variety to satisfy your needs. I would continue to take my car to Lexus for maintenance and repair. More
Other Employees Tagged: Melvin Alston, Shaun Crosier
October 04, 2019
Excellent service, great communication and timely service. Valets were nice and on time. I was constantly notified of all status updates. The quality of service that I have come to expect from Jim Hu service. Valets were nice and on time. I was constantly notified of all status updates. The quality of service that I have come to expect from Jim Hudson. Thanks! More

