Sam Mercado | Page 3
Service Advisor - Lexus Certified
Jim Hudson Lexus
328 Killian Rd
Columbia, SC 29203
189 Reviews
Write a Review189 Reviews of Sam Mercado
July 30, 2024
Deanna was awesome. Her customer service and attention to detail made the process easy. Great experience! She ensure to follow up with me about the services performed on Her customer service and attention to detail made the process easy. Great experience! She ensure to follow up with me about the services performed on my vehicle. More
Other Employees Tagged: Barry Frick, Tony Locklear, Melvin Alston, Shaun Crosier, Danny Chupek, Erik Due, Danil Weih, Tanner Carnes, Mike Hill , Deanna
July 04, 2024
My experience was great customer service. Everyone at the dealership was very responsive and very courteous. Everyone at the dealership was very responsive and very courteous. More
Other Employees Tagged: Tanner Carnes , Deanna
June 11, 2024
Great service! We were 30 mins late for our appointment due to traffic and we were still taken care of in a timely manner and professionalism. We were 30 mins late for our appointment due to traffic and we were still taken care of in a timely manner and professionalism. More
May 02, 2024
Best attention to detail ever! ! Thank you soooo much Sam for caring! You are 5 Stars in my opinion. I will always ask for your representation. You really do care about the outcome ! Thank you soooo much Sam for caring! You are 5 Stars in my opinion. I will always ask for your representation. You really do care about the outcome for your team and the customer!! More
Other Employees Tagged: Mike Hill
April 30, 2024
Jim Hudson Lexus continually provides exceptional, high-quality customer service from the sale and throughout the later maintenance service visits. I highly recommend this dealership. high-quality customer service from the sale and throughout the later maintenance service visits. I highly recommend this dealership. More
April 11, 2024
Excellent and caring. As a 75 year old , he took time with me and revealed my anxiety. As a 75 year old , he took time with me and revealed my anxiety. More
Other Employees Tagged: Danny Chupek
December 30, 2023
Jim Hudson Lexus is the place to go for several reasons. Everyone is professional and responsive. The dealership is clean and up to date in technology. Bought my second Lexus today and I could not be h Everyone is professional and responsive. The dealership is clean and up to date in technology. Bought my second Lexus today and I could not be happier. Terry Capers is kind, patient and knowledgeable. Best salesman ever! The service department is great as well. Tony Locklear is the service manager and he is awesome. Both Terry and Tony have been there when needed. Kuddos to Jim Hudson for hiring these two outstanding employees! More
Other Employees Tagged: Tony Locklear, Erik Due, Terry Capers , Tristan was my finance guy and he was awesome!

