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Sammy Hood
Refer Me
31 Reviews
Started as a Service Technician, was quickly promoted to Service Advisor and then Assistant Service Manager with Snyders before joining the Carlton Motorcars Family. Now, he serves as one of our best Service Advisors. Anything you need, Sammy is your guy!
Read moreDealership Experience
21 yrs, 11 mos
Industry Experience
43 yrs, 5 mos
Specialties & Trainings
Service Manager of the Year (2 Yrs)
Employee of the Month (3)
Subaru Service Manager Award Winner
Porsche, Volkswagen & Audi Guild President
Multiple Mercedes-Benz Awards Winner
31 Reviews of Sammy Hood
May 12, 2021
Carlton dealership is absolutely the best!!! I have bought at least 7 or more Mercedes from them. I keep going back because they are the best bought at least 7 or more Mercedes from them. I keep going back because they are the best More
by Kathyjosmith
Other Employees Tagged: Stephen Knupp , Sarah Holt
Helpful 
May 12, 2021
Wonderful buying experience! The salesperson (Chad) was very attentive and willing to help me find the perfect vehicle. He was very knowledgeable and professional. Carlton Mercedes staff completed my s very attentive and willing to help me find the perfect vehicle. He was very knowledgeable and professional. Carlton Mercedes staff completed my sales transaction within an hour!!!! I was very impressed. More
by divinepj
Other Employees Tagged: Chad Gossett
May 11, 2021
Prices for service and parts are extremely high. Dealership and personnel Are nice and service is good most of the time. The last visit was not good As service was not done on time Dealership and personnel Are nice and service is good most of the time. The last visit was not good As service was not done on time More
by Godfrey81
May 11, 2021
I own Mercedes-Benz vehicles because of the service from Carlton Motorcars. Quality service done right the first time. Nine models over 15 years from C to S class - always first class. Carlton Motorcars. Quality service done right the first time. Nine models over 15 years from C to S class - always first class. More
by dougbrown167
May 11, 2021
Carlton Motorcar is committed to continuing excellent service which keeps my MB operating at peak performance. Their knowledgeable and courteous staff are second to none. I have that confidence that my M service which keeps my MB operating at peak performance. Their knowledgeable and courteous staff are second to none. I have that confidence that my MB is getting the best! More
by kheitman
Other Employees Tagged: Cary Eckhardt
March 27, 2021
We've been doing business with Carlton Mercedes for over 20 years. Our salesperson, Tyrone Chapman, is very professional. I would highly recommend using Tyrone if you're considering purchasing a car. 20 years. Our salesperson, Tyrone Chapman, is very professional. I would highly recommend using Tyrone if you're considering purchasing a car. More
by jantworth
Other Employees Tagged: Tyrone Chapman
February 28, 2021
First Class Experience !!! Phillip Robertson took care of all the details to make it a flawless experience from the sale to the signing. I would highly recommend Phillip to assist you in purchasing your n all the details to make it a flawless experience from the sale to the signing. I would highly recommend Phillip to assist you in purchasing your next Mercedes-Benz. Thank you Phillip. I have owned three Mercedes- Benz, and Carlton Motors keeps me coming back. More
by Kenny Cox
Other Employees Tagged: Phillip Robertson
December 24, 2020
I just wanna say that I had my car one day before a coolant hose burst and to no fault of anyone’s but the factory had to have it towed away that day. Tyronne at Carlton Mercedes took care of me and ha coolant hose burst and to no fault of anyone’s but the factory had to have it towed away that day. Tyronne at Carlton Mercedes took care of me and had my car back to me in no time what a great team and Tyronne is the best! More
by paularossijr
Other Employees Tagged: Tyrone Chapman , David Knutti
June 13, 2020
Purchased a new 2020 GLE from Ben Mandish at Carlton Motorcars on June 9, 2020. It was a good experience. Ben is very knowledgeable about the Mercedes cars and did not pressure us. This is the 4th ne Motorcars on June 9, 2020. It was a good experience. Ben is very knowledgeable about the Mercedes cars and did not pressure us. This is the 4th new car I purchased from Carlton starting in 2003. Carlton has also done the service on my cars. I hope to enjoy the good service from Carlton for the years to come. More
by John S.
Other Employees Tagged: Ben Mandish , John Baek was very helpful handling the paper work...
January 22, 2020
We were pleased with our service and especially with Phillip. He is a pleasant young man that was very helpful. He has a lot of knowledge about the vehicles. Phillip. He is a pleasant young man that was very helpful. He has a lot of knowledge about the vehicles. More
by Randcsmith720
Other Employees Tagged: Johnathan West, Phillip Robertson
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