"WOW What a GREAT PLACE!!!"
This is the best place I came to and I went looking everywhere. What a Great deal!!! For brand new Honda Accord sport 2.0T I love it! Thank the the BEST SALESMAN! Carmine Buono!!!!!!! If your looking for a car or truck definitely go see him. He was a great help. And the the Finance team thank you. And I a big thanks to Nick Salerno!! Wonderful could be more happy! thank you!
Carmine was an outstanding salesman. I have been leasing Hondas since 1992. He is the first salesmen that kept his word. He was honest, friendly and sincere. He explained everything to me, went over all the paperwork with me and then came outside and went over every detail regarding my new CRV. Carmine is a true gentlemen and I hope he is around for my next lease. Trust is very important to me and I trust Carmine.
"Great price. Great customer service. "
Manager John McGraw, salesman Carmine Buono, and the finance team were the best I've ever experienced. Top notch!! Team worked together to get me the car and price to fit my budget. Thanks for the great experience!
Came in looking to buy a car the same day. I had a strict budget that I couldn’t really go any higher than I already was, the staff was able to make my wishes come true. Christina was so helpful and easy to connect with I felt like she was a friend not just someone trying to sell me a car. She met all my needs and if I had any questions or concerns she was right there to help. They made this experience quick and easy.
"Easy to deal with"
After a horrible sales experience with Honda of Freehold, tried Honda Universe. I knew that I wanted the Pilot EX-L model. I worked with Gerold who showed me the new features on the screen with Apple Car Play and others. Sales Mgr Ozzy was great and a gentleman every step of the way. They agreed to the offer Freehold reneged on and I left that day with a new car. A long process from time I agreed to the price until I left, but bottom line, very easy to work . Would go back to them for my next vehicle purchase. Already recommended them a friend and they made a deal that Freehold would not make for an Odyssey.
- Don Pedro
My experience at Honda Universe Lakewood New Jersey was awesome especially with one of the Rep called Christy. She is terrific. Good customer service and friendly too.
"Scott Dupont changed how I view car salesmen"
We'd been looking to buy something for a while now. Scott greeted us outside and as always, I just wanted to take in the cars before getting 'involved' with someone. Over the next few hours though, Scott proved to be a true advocate for us. He was down to earth, attentive, compassionate, and very patient. Nothing shook him and he was clearly focused on making us happy while still doing his thing. All this while his manager was rude and abusive to him, and eventually to us when we returned with our trade. Scott remained on our side when Nick tried to reneg on the agreed upon value and afterwards, was extremely apologetic and caring throughout the process. A real gentle soul that obviously wasn't just trying to get the sale. We got the vehicle we were looking for with the features that mattered to us and eventually at the right price. Nick did have a say ultimately in that price, but his efforts were neutralized on the back end with his antics. It was Scott Dupont that kept us there or we would have walked out for sure. We walked out with a Honda, so we're happy and would follow Scott anywhere if we ever need a car again, regardless of the dealership that employs him. Thank you for the experience, Mr. Dupont and all the best in the future. Keep that integrity strong - it's rare in this day and age.
The sales team was attentive and helpful. Scott Dupont was professional and a pleasure to work with. All my questions were answered in a friendly manner which made for a pleasant buying experience.
I have been looking online for a new car for a few months and fell in love with the Honda Civic. I met with Mr. DuPont, he was helpful and very knowledgable about the features and options. I have never purchased a foreign car so I am hesitant about making the commitment. After meeting with Scott, I will definitely be returning when I am ready to buy. Thank you for taking your time and being so patient with me! I know I had a lot of questions.
"FUN shopping experience!"
- Camel 🐪
Definitely a fun shopping experience!! Scott Dupont was very patient and personable, listened to what I was looking for and helped me find what exactly fit my budget. Very honest and knowledgeable! Nabil definitely brought a lot of life to the atmosphere thank you both for making this process so smooth and stressfree!!!
If I could give 10 stars I would!
Will definitely recommend this place to family and friends!
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