Scott Jacob | Page 12
Service Advisor
Elmwood Chrysler Dodge Jeep Ram
625 Taunton Ave.
East Providence, RI 02914
Dealership Experience
11 yrs, 5 mos
Industry Experience
11 yrs, 5 mos
Specialties & Trainings
MASTER CERTIFIED IN THE BRAND, WAGONEER AMBASSADOR
151 Reviews
Write a Review151 Reviews of Scott Jacob
August 15, 2019
The dealership went above and beyond to assure my lease woul Wayne and the dealership went above and beyond to assure my lease went through.Any questions I could think of asking were answered in "plain English " Wayne and the dealership went above and beyond to assure my lease went through.Any questions I could think of asking were answered in "plain English ".Thanks for all you have done including service on delivery of the soft top. More
Other Employees Tagged: Wayne Bland
July 24, 2019
Efficient and responsive I had an issue that needed analysis and service offered options and explained most effective way to address the issue. Timely service and comfortable I had an issue that needed analysis and service offered options and explained most effective way to address the issue. Timely service and comfortable setting. I also forgot my charger in waiting room and they contacted me to let me know! More
Other Employees Tagged: Noel Tavarez, Jessica Vincent
July 23, 2019
services I am happy with the service done to my 2012 jeep grand cheroke to fix some problem with the ac and RI inspection certificate that as expired I am happy with the service done to my 2012 jeep grand cheroke to fix some problem with the ac and RI inspection certificate that as expired More
July 12, 2019
Great Service Brought my 2019 RAM in for 3 recalls and an oil change. Easy in and out with all work performed in a timely manner. I live in a very dusty area so my Brought my 2019 RAM in for 3 recalls and an oil change. Easy in and out with all work performed in a timely manner. I live in a very dusty area so my truck was filthy when I dropped it off. When I picked it up it was as if I was just taking delivery - super clean inside and out - Thanks More
June 28, 2019
Best dealer ever Once again fantastic staff feel like family everytime my 4th jeep purchased from them ! Let me also point out I am in no way employed or paid in a y w Once again fantastic staff feel like family everytime my 4th jeep purchased from them ! Let me also point out I am in no way employed or paid in a y way shape or form by them !!!!!my family and I are treated fist class all the way everytime, I dint give a xxxx about gimmicks I just want the bottom line and no xxxxxxxx ! They work super hard to help get deals done .they dont just xxxxxxxx around I have witnessed this many times!I have recommended them to freinds and colleague they have bought cars here a d are amazed , my neighbor is waiting for them to get the electric wrangle , he told me he only wants to buy from them based on me! Ty Richard,mark,vinny, Jay,Scott, Jimmy, and the rest of the staff!btw they always deal with me happly a nd I am picky a s a pain in the xxx -sam More
Other Employees Tagged: Vincent Asermely, Mark Watters , Richard Miranda
May 13, 2019
Best dealer ever! -the Pinheiro's 3rd jeep purchased here through Richard! Thank you to Richard, Vinny,Jay and mark!They helped yarbrough a difficult situation , have no doubts shoppin 3rd jeep purchased here through Richard! Thank you to Richard, Vinny,Jay and mark!They helped yarbrough a difficult situation , have no doubts shopping here these guys are terrific! Jimmy and Scott have ALWAYS been there for us as well thank u to them also! More
Other Employees Tagged: Jim Verdoia, Vincent Asermely, Mark Watters , Richard Miranda, Jay
May 10, 2019
Best customer service and sales - Customer Satisfaction #1 I’ve been coming here for years and will continue to do so. Best experience , people, environment to spend time during oil changes, minor repairs, and I’ve been coming here for years and will continue to do so. Best experience , people, environment to spend time during oil changes, minor repairs, and looking for latest “eye candy” in the showroom. I love Elmwood Dodge! More
Other Employees Tagged: Dede Silva, Vincent Asermely, Tee Amaral , Tatyana Muller, Customer Service, Sales Team
May 09, 2019
2013 Durango Service I am writing to express my extreme satisfaction with the recent service. A number of items needed repair that were diagnosed during a prior visit. A I am writing to express my extreme satisfaction with the recent service. A number of items needed repair that were diagnosed during a prior visit. All of the work was done as per the diagnosis. A couple of other items were suggested after the tech got into the job. I was given an estimate and authorized the extra work. Again, I am extremely pleased with the quality of the work and the final cost. More importantly, I was and have always been treated as if I was the most important customer of the day. Many thanks to the staff and kudos to the management. More
Other Employees Tagged: Dede Silva, Tee Amaral , Darlene Baptista
May 01, 2019
Service Scott and Jim were the most helpful. They provided excellent customer service and really made you feel part of the family. They did everything they co Scott and Jim were the most helpful. They provided excellent customer service and really made you feel part of the family. They did everything they could to make sure our engine rebuild process was done at the highest quality and the fairest price. 100% recommend. More
Other Employees Tagged: Jim Verdoia , Customer Service
April 26, 2019
Outstanding service department !! Scott went above and beyond to do whatever he had to to get me in and out of there quickly. He had the upmost care for all of my concerns and met e !! Scott went above and beyond to do whatever he had to to get me in and out of there quickly. He had the upmost care for all of my concerns and met each need that had to be met More
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