Scott Lackey
Scott Lackey at Shields Auto Center
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Scott Lackey | Page 3

Service Advisor

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.7
180 Reviews

I'm an outgoing person with great personality, I enjoy playing and spending time with my wife and kids fishing and boating. When ever I have the free time.

Dealership Experience

10 yrs, 4 mos

Industry Experience

18 yrs, 4 mos

Languages Spoken

English English

4.7

180 Reviews

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180 Reviews of Scott Lackey

December 30, 2023

Dealership Rating
Employee Rating

Friendly people and great service. In and out in 15 minutes for tire rotation and oil change! More

by dippelchris
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 29, 2023

Dealership Rating
Employee Rating

Sales was awsome truck had a rock chip and they tried to fix it and you could still see the crack so they set it up to have it replaced definitely looking forward to using there service department More

by kinneyfarms81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 28, 2023

Dealership Rating
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They were fast! They were honest in the future services that I needed, which was 0. I’d previously been told that I needed multiple things at another dealer. I will More

by Zora
Service Price Transparency
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Recommend Dealer
Yes

December 19, 2023

Dealership Rating
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Great service and had parts ordered and delivered and got my car fixed within 24 hours! More

by wmkcarico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder, William Nigh

October 08, 2022

Dealership Rating
Employee Rating

People are great to work with, very friendly and service was quick. It was a pricey oil change though. More

by llcarpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Keyes, Dale Scudder , Lisa in Cashiers Office is great to work with!!

Nov 15, 2022

Shields Auto Center responded

Thank you so much for your review and doing business with our dealership. Lisa is great to work with and our customers appreciate her very much. Thank you for mentioning her.

September 24, 2022

Dealership Rating
Employee Rating

I was greeted after walking in and was not kept waiting. Everyone I encountered was friendly and helpful. I did not have to wait a long time for my car to be serviced and I could move on with my day. I f More

by jimandpam49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder

Oct 12, 2022

Shields Auto Center responded

This is amazing feedback! We are thrilled that you had a great experience and we look forward to welcoming you back again soon.

September 20, 2022

Dealership Rating
Employee Rating

Since may I’ve been waiting for a recall on my mustang . I brought my car to shields 3 time I keep contacting them and nothing got done I missed work because I was promised a rental and that was a lie I wil More

by CINDYSKITTENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dale Scudder

September 16, 2022

Dealership Rating
Employee Rating

Excellent service. . . Answered all my questions patiently and completely. . . Easy accessibility. . . Timely. . . Concerned service needs were cared for. . . More

by charles.pierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 22, 2022

Dealership Rating
Employee Rating

As in past service was done in a timely manner. The service department is always friendly and professional. Also the clerk in finance is a very nice young lady. More

by h.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder

August 10, 2022

Dealership Rating
Employee Rating

Friendly and personable. Service was great. In and out in no time. Went over all that was checked on my van. More

by gemini52250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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