Scott Lenox | Page 5
Shop Foreman
Dave Mungenast St. Louis Honda
5939 South Lindbergh Blvd.
St. Louis, MO 63123
44 Reviews
Write a ReviewDealership Experience
31 yrs, 4 mos
Industry Experience
32 yrs, 1 mo
44 Reviews of Scott Lenox
May 18, 2023
Excellent service from Tracy. He goes above and beyond expectations. Very friendly and extremely hepful. He goes above and beyond expectations. Very friendly and extremely hepful. More
Other Employees Tagged: Gary Opitz, Chris Taylor, Joe Caruana, Stephen Tiepelman, Tracy Peters, Jason Katz
May 16, 2023
All the service advisors are great, they really take care of requests. The service was quick and thorough. I wouldn't go anywhere else. of requests. The service was quick and thorough. I wouldn't go anywhere else. More
Other Employees Tagged: Gary Opitz, Chris Taylor, Joe Caruana, Stephen Tiepelman, Tracy Peters
April 22, 2021
I will never use them again for service. They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so natura They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so naturally we took it to Mungenast. We were told that the noise was in the engine due to loose part and was not recommended to open the engine to repair as this would be cost prohibitive. The technician did not believe there was any harm at driving the car as such. My husband then decided to continue to drive the car a few months with the assurance that was conveyed to him that there was no concern. I became worried and asked him to take the car to another dealership for a 2nd opinion. Today we were told we need the VTC Actuator replaced and possibly the Timing Chain. All together we are looking at a $2400 repair cost. Finally to make matters worst, I had my oil change yesterday at Mungenast, but when I collected my car, the dashboard still stated 30% Oil life. In the best case scenario the technician just forgot to switch a button to restate the oil life but at worst they did not change my oil. I have 0 confidence in their ability and will not be returning as a customer. More
Other Employees Tagged: Tom Barr, Gary Opitz, Chris Taylor, Joe Caruana, Stephen Tiepelman, Jim Davies, Todd Hansen, Joe Schniers, Tracy Peters