Scott Ticker | Page 21

The worse customer service ever. Management did not take care of a paying customer.very bad service Management did not take care of a paying customer.very bad service More

by Bernardeea Verified Customer Verified Customer

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Incredible customer service and people. Sean and Gilberto were both personable and easy going. I will be returning in the future to give this dealership my business. Sean and Gilberto were both personable and easy going. I will be returning in the future to give this dealership my business. More

by alewis955 Verified Customer Verified Customer

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Bad experience with my salesman during the the sales process. False promise, not pick up his phone after the sales process. False promise, not pick up his phone after the sales More

by prslministry Verified Customer Verified Customer

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Friendly staff and nice management. They were very accomodating and family oriented. They helped each other and myself to make it a very smooth happy purchasing experience. I have been They were very accomodating and family oriented. They helped each other and myself to make it a very smooth happy purchasing experience. I have been loyal to this dealership for years and will continue to do so More

by Nabeel Verified Customer Verified Customer

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Excellent service. I went there to buy my Acura 2020 and I left in 3 hrs. Everything was fast and clear. The Sales men Miguel and the Manager Scoot were so nice and di I went there to buy my Acura 2020 and I left in 3 hrs. Everything was fast and clear. The Sales men Miguel and the Manager Scoot were so nice and did help me explaining all my options. And helped me to choose the best option. I’m so happy with my new car. I really recommend to buy your car here. More

by Marlene Fread Verified Customer Verified Customer

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Acura of Pembroke Pines has an excellent south Mike Dugan and JAMES Chalmers were great helping me find the car that I was looking for. Larry Sloshburg the general manager was excellent helping me out with t and JAMES Chalmers were great helping me find the car that I was looking for. Larry Sloshburg the general manager was excellent helping me out with the price More

by KEVIN.MARSHLL Verified Customer Verified Customer

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Excellent service , excellent follow up , personalized service , high professionalism , excellent customer service , great communication - great job service , high professionalism , excellent customer service , great communication - great job More

by Mahon.terry Verified Customer Verified Customer

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The vehicle was not received, by the dealership, in time for me to take possession as expected; I live 700 miles away in Georgia and had to return, without the auto. The dealership then wanted me to pay for for me to take possession as expected; I live 700 miles away in Georgia and had to return, without the auto. The dealership then wanted me to pay for the vechicle to be delivered to GA. Vechicle received 11 days after .promised. I sent a very detailed emailed the GM over a week ago, without even receiving acknowledgment of my email from him; Car was received yesterday; I have heard from NO ONE at the dealership in over a week; The Sales Manager said he would split the cost of shipping the car and getting my trade, so I am awaiting the $500 from him. We did not go over the features on the vechicle, when I first test drove it, as it was planned for us to review and discuss, once I had possession. Of course that was suppose to be done in person, but the car did not arrive. It is my intentions to reach out to corporate and express my displeasure. We will see if they respond, since the GM was clearly too busy to even acknowledge my email and the concerns I detailed in it. If corporate does not respond, I will take it to the next level...I did not and do not feel that I should pay additional money to have the car sent to me, My time-line was stated at the beginning, that I was in town for 6 days only. Had I been told the vechicle could not get to the dealership by then, I would have moved on and purchase elsewhere. I gave the option to cancel the deal, return my down payment and cancel the financing, which incidentally took effect on the 19th. (car received on the 30th).. but that was not considered by the sales manager. I provided 3 options, in my detailed emails to him, what came of this, is the offer to split the cost. This is where we are cutrently, awaiting his funds and drafting my email to the VP of Branding and the VP & GM of Sales and Services in the Corporate office.. More

by Patrick Verified Customer Verified Customer

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Impeccable and Professional service from start to finish. Beyond friendly the entire atmosphere. Satisfied customer Beyond friendly the entire atmosphere. Satisfied customer More

by BEVEGAS627 Verified Customer Verified Customer

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Watch out for the dealer add ons. Tip off Tell them you don’t want them Tip off Tell them you don’t want them More

by Gerardj0418 Verified Customer Verified Customer

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