Sean Bradford | Page 24

I recently had my F250 serviced at this dealership as i always do. When i returned home i noticed some small areas that were overlooked. I reported my findings in a review that was sent via email. Shortly always do. When i returned home i noticed some small areas that were overlooked. I reported my findings in a review that was sent via email. Shortly thereafter, i received a call from a very apologetic service manager Sean Bradford who arranged to have me come back in the next day. I was met by my regular service advisor Kim Wolfram and Sean Bradford and they took it from there. These folks took care of a small problem in my eyes but not theirs and took care of it in a BIG way. They treated me like a king! Many thanks. More

Report | Print

Amazing and always attentive to any needs. Thanks for the great service I appreciate Sean, Mario and Tyler for working with me to get the best possible service and for correcting any issues I have in a tim great service I appreciate Sean, Mario and Tyler for working with me to get the best possible service and for correcting any issues I have in a timely and professional manner. More

by dmartin25 Verified Customer Verified Customer

Report | Print

Customer service that goes above and beyond to make sure they get it right. Thank you Sean for helping us get some good tires for our daughter's car this winter. they get it right. Thank you Sean for helping us get some good tires for our daughter's car this winter. More

by Ddah104 Verified Customer Verified Customer

Report | Print

Awesome dealership. Professional care from start to finish. Had an unusual aftermarket Ford part/install which other dealers probably would not have been able to handle. Excellent. finish. Had an unusual aftermarket Ford part/install which other dealers probably would not have been able to handle. Excellent. More

by dennisfrancis0 Verified Customer Verified Customer

Report | Print

I bought my last 3 cars from Klaben. Roscoe was my salesman for the last two. He was very helpful in finding the car right for me. I appreciate all his help. I will refer anyone looking for a car to salesman for the last two. He was very helpful in finding the car right for me. I appreciate all his help. I will refer anyone looking for a car to him. Tim Casto was very nice and helpful and very understanding. Christine Klaben was very nice and explained he paperwork to me very well. Whenever I have had any of my cars serviced I always asked for Mona. She has always helped me out with servicing my cars. I will continue to go to her for my car service. Also Sean has always helped me out when a service problem needed to be addressed. I will always recommend Klaben Ford. I rate you 5 stars! More

Report | Print

Excellent Dealership and service department. They are 100 percent honest and trustworthy. They offer great customer service and their after sales is awesome too ! I would definitely recommend them percent honest and trustworthy. They offer great customer service and their after sales is awesome too ! I would definitely recommend them More

by WALEED_LOUTFI Verified Customer Verified Customer

Report | Print

Amazing service as always - they never cease toamaze me Amazing service as always - they never cease to amaze me with how much they care for their customers and treat them as family. Klaben family has gone Amazing service as always - they never cease to amaze me with how much they care for their customers and treat them as family. Klaben family has gone above and beyond with how much they have done for me. This is my 3rd car with them and I will definitely be getting another one once my time is up with my current car. Thank you for all you guys do and thank you for your dedication to your customers!! More

by TVOJAONA Verified Customer Verified Customer

Report | Print

I brought my Ford F-150 in for a follow up, to work on my brakes and a wheel alignment. Sean and Mario went out of their way to make sure I understood the procedure and answer any questions. Excellent Servic brakes and a wheel alignment. Sean and Mario went out of their way to make sure I understood the procedure and answer any questions. Excellent Service! More

by TCat 327 Verified Customer Verified Customer

Report | Print

I had service performed on my 2017 F-150 and while the initial appointment did not go as planned, Sean Bradford stepped-in to make things right. Sean followed up with me, listened attentively to my needs initial appointment did not go as planned, Sean Bradford stepped-in to make things right. Sean followed up with me, listened attentively to my needs and addressed all of my concerns and issues. He was prompt, courteous and the consummate professional. I could not be happier with my recent experiences with Sean. I have been buying cars and trucks from Klaben Ford for over 30 years and I cannot say enough good things about them. While the salesman may come and go, the service professionals like Mona Crooks and Sean Bradford have been there many years (I think Mona has been there over 20 years) and these are the important people that have worked to maintain my loyalty. Both Mona and Sean are awesome! More

by stowheliman Verified Customer Verified Customer

Report | Print

Service took care of a problem we had with the work we had done. They repaired a problem with the windshield wipers. The next day they didn't work again. We took the car back and they found a differen had done. They repaired a problem with the windshield wipers. The next day they didn't work again. We took the car back and they found a different problem as the cause. The service manager apologized for the inconvenience and credit the part they replaced the first time that wasn't bad. More

by jim.forsyth Verified Customer Verified Customer

Report | Print