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Sean Bradford
Sean Bradford | Page 24
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
375 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
35 yrs, 2 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
375 Reviews
Write a Review
375 Reviews of Sean Bradford
December 28, 2020
The loaner vehicle was dirty - inside and outside. When Tyler informed me that my car wouldn't be ready for a few days, he had a clean vehicle delivered to me. Tyler informed me that my car wouldn't be ready for a few days, he had a clean vehicle delivered to me. More
by C. Carter
Verified CustomerOther Employees Tagged: Tyler Schultz
December 18, 2020
The service department is staffed with courteous, friendly, responsive and efficient people. The environment is clean and the processes/procedures are well organized . I appreciate that specific ap friendly, responsive and efficient people. The environment is clean and the processes/procedures are well organized . I appreciate that specific appointment times are set, customers receive calls to verify the work needed and that shuttle service is available. My experiences at Klaben Ford have been very positive. Joe French has provided excellent customer service to my family for several years. More
by MHABOWSKI
Other Employees Tagged: Joe French , Wes does a great job as the shuttle service driver.
December 09, 2020
Mona did a great job getting the service done on my Explorer. I have been dealing with Klaben service and sales for many years and they always do their best. Explorer. I have been dealing with Klaben service and sales for many years and they always do their best. More
by BILL44224
Other Employees Tagged: Mona Crooks, Tom Alcorn
December 03, 2020
Bought my last 2 cars at Klaben. Don't go anywhere for service but Quick Lane in Kent. Excellent service, and a very friendly and knowledgeable. Thanks again Patrick. service but Quick Lane in Kent. Excellent service, and a very friendly and knowledgeable. Thanks again Patrick. More
by GABRIELMATTOCKS
Other Employees Tagged: Katy Rock, Patrick Sandy, Brian Thompson
December 01, 2020
Sean is always excellent to work with, attentive to our needs and exceeds our expectations each time. Thanks for your continued excellent customer service. Bruce B. needs and exceeds our expectations each time. Thanks for your continued excellent customer service. Bruce B. More
by Brucebrower5
November 29, 2020
I ran into a problem recently and called the dealership. Not only did they come to my work to get my truck they brought me a car to ensure I had transportation to get home. Not only did they come to my work to get my truck they brought me a car to ensure I had transportation to get home. More
by GCarp
Other Employees Tagged: Kim Wolfram, Richard Klaben
November 13, 2020
I recently had my F250 serviced at this dealership as i always do. When i returned home i noticed some small areas that were overlooked. I reported my findings in a review that was sent via email. Shortly always do. When i returned home i noticed some small areas that were overlooked. I reported my findings in a review that was sent via email. Shortly thereafter, i received a call from a very apologetic service manager Sean Bradford who arranged to have me come back in the next day. I was met by my regular service advisor Kim Wolfram and Sean Bradford and they took it from there. These folks took care of a small problem in my eyes but not theirs and took care of it in a BIG way. They treated me like a king! Many thanks. More
by F250 for me
Other Employees Tagged: Kim Wolfram
November 02, 2020
Amazing and always attentive to any needs. Thanks for the great service I appreciate Sean, Mario and Tyler for working with me to get the best possible service and for correcting any issues I have in a tim great service I appreciate Sean, Mario and Tyler for working with me to get the best possible service and for correcting any issues I have in a timely and professional manner. More
by dmartin25
Other Employees Tagged: Mario Palomba, Tyler Schultz
October 18, 2020
Customer service that goes above and beyond to make sure they get it right. Thank you Sean for helping us get some good tires for our daughter's car this winter. they get it right. Thank you Sean for helping us get some good tires for our daughter's car this winter. More
by Ddah104
Other Employees Tagged: Mario Palomba
