Sean Bradford | Page 25

Lots that needed fixed on my car that is 8 years old. Worked with Sean Bradford on costs and he gave me abetter price than originally told to fix the necessary safety problems. Still needed A/C compresso Worked with Sean Bradford on costs and he gave me abetter price than originally told to fix the necessary safety problems. Still needed A/C compressor fixed and decided to wait on that since summer almost over. Sean has written up a quote for me to come back to later next summer. My husband who is fairly handy and has fixed cars before decided to Google the problem. Found that compressors rarely go bad. Suggestion on YouTube to look at the fuse. So my husband did that and found it is the fix. A/C compressor working. Bought the recharge kit at autozone for 40, replaced the fuse (no leak in the line as originally told) and saved 1,000. Husband says they 100% tries to take advantage of my being a woman. Ugh. Want to like bringing my car there bc it's close and easy but I just don't trust them. More

by Ddah104 Verified Customer Verified Customer

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Wish it wouldn't have taken a week to get my car back but it was nice of them to give us a free rental car. it was nice of them to give us a free rental car. More

by crystal.lybrook Verified Customer Verified Customer

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Fantastic place to purchase a car. From service, to sales, to finance, everyone was very personable and professional. Entire process was simple. Even the owner, Rich Klaben, introduced himself to us sales, to finance, everyone was very personable and professional. Entire process was simple. Even the owner, Rich Klaben, introduced himself to us and thanked us for our business. He was genuinely interested in our experience and how his team was performing. Would highly recommend your next vehicle purchase takes place here. More

by toconnell1020 Verified Customer Verified Customer

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Tricky Sunroof Seals Require Skilled Techs My Ford F150 Sunroofs started binding and leaking which of course was a problem. The staff at Klaben worked with the master tech/mechanics to figure My Ford F150 Sunroofs started binding and leaking which of course was a problem. The staff at Klaben worked with the master tech/mechanics to figure it out and get it fixed right. Sean, Mike, and Kim were bound and determined to get it right and keep me happy. First rater service!!! More

by Grecco Roman Verified Customer Verified Customer

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First rate experience! I can always count on a personalized professional experience for whatever reason my car needs serviced. I have been bringing my cars to Klaben for ove I can always count on a personalized professional experience for whatever reason my car needs serviced. I have been bringing my cars to Klaben for over 30 years and always have had a very good experience. More

by Jhaas859 Verified Customer Verified Customer

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Great customer care &service Have done business with Klaben since 2008. Purchased several vehicles from them and have been having my service done by then since 2012. I have used Have done business with Klaben since 2008. Purchased several vehicles from them and have been having my service done by then since 2012. I have used several different service advisors and all of them have provided excellent service. I have settled on Mona crooks as my go to advisor for the last few visits. See is a caring and knowledgeable representative. On my last visit I also interacted with Sean Bradford, Service Lane Manager. Sean advised of some work needed tha was beyond what I brought my vehicle for. He advised me that this additional work was needed and he recommended if this work was not done my transmission could be at risk. This is the kind of service that I would hope to get from a organization like Klaben More

by George Verified Customer Verified Customer

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Mona and Sean Bradford always go above and beyond to make sure the service experience goes as smooth as possible always a satisfied with klaben every time I have to go in sure the service experience goes as smooth as possible always a satisfied with klaben every time I have to go in More

by JASONMUSTER Verified Customer Verified Customer

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Great inventory selection. The Collision department is second to none. IKim in service is always waiting with a smile Another of my favorites is Loretta with car rental. She always comes out of her offic second to none. IKim in service is always waiting with a smile Another of my favorites is Loretta with car rental. She always comes out of her office to speak to me. More

by SMDARROW Verified Customer Verified Customer

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I don't remember the names of those who helped me, but each person.... 1. Listened to my concerns with care 2. Gave me appropriate feedback 3. Was kind and professional Listed 1. 2. 3. as most impor each person.... 1. Listened to my concerns with care 2. Gave me appropriate feedback 3. Was kind and professional Listed 1. 2. 3. as most important to me Thank you to the service department More

by Nancy Verified Customer Verified Customer

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First let me say after the incident I was a little upset. Thank you klabeen team for making things right. Very professional. All I'll say is that I know the service department is very busy. And the technicia Thank you klabeen team for making things right. Very professional. All I'll say is that I know the service department is very busy. And the technicians have their hands full. However, we need to take a step back on every car that comes in. I will wait as long as I need to for the mechanics to due their job right the 1st time. We have to remember slow is fast. Well i think that's enough of me. More

by Arrivera27 Verified Customer Verified Customer

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