Third MB bought from Carlton Motors. First time dealing with Sean Deibert. Sean was a pleasure to deal with. Enthusiastic about Mercedes cars. Very professional. Didn't leave anything out in explaining details about my new car. Would recommend Sean to anyone.
"First Rate Experience "
We found our experience with Sean and Carlton first rate. Importantly, Sean knew his product and all aspects of the process. He and everyone we met were helpful without pressure.
"Sean Deibert is gold standard of genuine sales person."
I don’t usually write reviews, but I had to write one for Carlton Mercedes of Greenville, I recently needed a replaced my wrecked 2012 C300 and found myself at Carlton Mercedes. My salesman was Sean, I have never had such a pleasant car buying experience, it was the most painless, fun (usually car buying is not) experience I have ever had buying a vehicle. Sean was respectful, and genuinely cared about selling me car I desire though I did not have a stellar credit. I was there on Friday and he worked his tail off to get me 2016 C300 with Night Package same day , even before the vehicle was ready, they gave me 2018 CLA as loaner, the Manager was involve in making sure my concerns are addressed. Sean is extremely friendly and trustworthy, everyone at the place is friendly I had to take the car back in for mbrace activation, even though it took couple of hours, they gave me a loaner and wash my car once it was done. I could not have chosen a better dealership and sales person to buy a car from as Carlton Mercedes and Sean D. I have no issue recommending Sean D and Carlton Mercedes to anyone or going back to do business with them again.
"Heather and Sean Deibert"
- Joel Stoudenmire
Both Heather and Sean were excellent which is consistent with all of my prior experiences with them and Carlton Motorcars. There is not a better dealership team around.
"Mercedes Buying Experience"
We had a perfect buying experience purchasing my wife's new 2018 GLE 350 from Sean Deibert at Carlton Motorcars. Sean is helpful without being pushy. He really seemed to have our best interests in mind, as he was able to show us both brand new, lease returned and used vehicles, letting us decide which best suited our needs. If I have a relative or a friend looking for a new or good used car, I will send them to Sean as he will not only let them pick out what they need, but will also patiently explain each feature and how to use it.
Other Employees Tagged:
Brian Paben, David Brady
"Love my new 2017 Mercedes 300E!"
I dealt with three people when recently purchasing my new car. Sean Dieberr was the first person I met when I pulled onto the lot. He was extremely helpful and not the least bit pushy, which I really appreciated! He was the reason I came back the next week. That time I was not just looking, but interested in buying, and I dealt with Pablo Goycochea. He was also extremely helpful and knowledgeable in finding me the car I wanted. After going through Carlton's inventory and all other available inventory, we could not find one. The 2017 models were just beginning to come out, and that is what I wanted. With the help of Brian, they contacted Germany and found one for me. It wasn't even built yet, but on the list to be done. They reserved it for me and kept me up to date on its progress, even when it left the assembly line. They called me on August 24,and told me she was done, that it was her birthday. They even showed me how to track the progress of the cargo ship from Germany to Georgia! They were extremely caring and concerned and not the least bit condescending ( to a woman), Best buying experience ever!
"The most fabulous experience!"
This is my second purchase experience at Carlton Motorcars and I will continue to do business here. My husband and I dealt with Sean Deibert both times and he is phenomenal! In addition, everyone I've ever had contact with at this dealership, from the service department to the sales representatives whom I wasn't currently dealing with, have been nothing short of kind and accommodating. The icing on the cake (besides the beautiful roses that are presented each time I walk through the door) is the attention given by Mr Carlton himself. I will definitely be back from this point forward any time I am on a Mercedes finding mission!