"Heather and Sean Deibert"
- Joel Stoudenmire
Both Heather and Sean were excellent which is consistent with all of my prior experiences with them and Carlton Motorcars. There is not a better dealership team around.
"Mercedes Buying Experience"
We had a perfect buying experience purchasing my wife's new 2018 GLE 350 from Sean Deibert at Carlton Motorcars. Sean is helpful without being pushy. He really seemed to have our best interests in mind, as he was able to show us both brand new, lease returned and used vehicles, letting us decide which best suited our needs. If I have a relative or a friend looking for a new or good used car, I will send them to Sean as he will not only let them pick out what they need, but will also patiently explain each feature and how to use it.
Other Employees Tagged:
Brian Paben, David Brady
"Love my new 2017 Mercedes 300E!"
I dealt with three people when recently purchasing my new car. Sean Dieberr was the first person I met when I pulled onto the lot. He was extremely helpful and not the least bit pushy, which I really appreciated! He was the reason I came back the next week. That time I was not just looking, but interested in buying, and I dealt with Pablo Goycochea. He was also extremely helpful and knowledgeable in finding me the car I wanted. After going through Carlton's inventory and all other available inventory, we could not find one. The 2017 models were just beginning to come out, and that is what I wanted. With the help of Brian, they contacted Germany and found one for me. It wasn't even built yet, but on the list to be done. They reserved it for me and kept me up to date on its progress, even when it left the assembly line. They called me on August 24,and told me she was done, that it was her birthday. They even showed me how to track the progress of the cargo ship from Germany to Georgia! They were extremely caring and concerned and not the least bit condescending ( to a woman), Best buying experience ever!
"The most fabulous experience!"
This is my second purchase experience at Carlton Motorcars and I will continue to do business here. My husband and I dealt with Sean Deibert both times and he is phenomenal! In addition, everyone I've ever had contact with at this dealership, from the service department to the sales representatives whom I wasn't currently dealing with, have been nothing short of kind and accommodating. The icing on the cake (besides the beautiful roses that are presented each time I walk through the door) is the attention given by Mr Carlton himself. I will definitely be back from this point forward any time I am on a Mercedes finding mission!