Sean Flanagan
Sean Flanagan at Smythe Volvo
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Sean Flanagan | Page 12

Vice President

Smythe Volvo

40 River Rd
Summit, NJ 07901

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5.0
213 Reviews

I have over thirty years of service here at Smythe Volvo. When I started here, I was pulling weeds, dumping oil buckets and doing general facility maintenance. Eventually I progressed from a Technician to a Master Technician, Service Advisor, Service Manager then Service Director. My favorite part of working here at Smythe Volvo is that we invest our business energy into safety. Over the years, we've had many customers who survived accidents because they were in a Volvo. Additionally, we've had many police officers who come in and bought a Volvo because they've been at the scene of an accident and seen how a Volvo saved a person's life. In my spare time, I enjoy being with my family, specifically going for walks with my three sons.

Dealership Experience

36 yrs, 5 mos

Industry Experience

36 yrs, 5 mos

Languages Spoken

English English

5.0

213 Reviews

Write a Review

213 Reviews of Sean Flanagan

June 18, 2015

Dealership Rating

third volvo purchased at smythe we have been loyal and very happy customers at smythe since 1999 we just purchased our third xcv70 wagan at smythe we have always received exc More

by VOLVOlovers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Tina Dewald , Chris Henriksen, Alex Kattwinkel, Nick Pavano, Tony Plesh

Jul 17, 2015

Smythe Volvo responded

The term "Volvo For Life" rings true with you! Wow , since 1999. We are more than lucky to have you as a loyal member of the Smythe Volvo family. Thank you so much for always choosing us as your Volvo dealership.

June 06, 2015

Dealership Rating

Purchase and first service Everyone that I have dealt with at Smythe Volvo in the year that I have owned my car has been professional and extremely pleasant and accommodating. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Kattwinkel, Nick Pavano, Tom Rzasa

Jul 24, 2015

Smythe Volvo responded

Well congrats on your purchase!! But also thank you for choosing us. We are just as happy as you are that our customer service was up to snuff and satisfactory. Enjoy your Volvo and we will be happy to have you back for more servicing and future purchases #VolvoForLife

May 27, 2015

Dealership Rating

GREAT EXPERIENCE I have been leasing Volvos for over 20 years. I wouldn't consider going anywhere except Smythe Volvo for my cars. There is always someone there who More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward , Chris Henriksen, Kristian Henriksen

Jul 24, 2015

Smythe Volvo responded

Its great to hear that you have been a loyal Volvo customer for 20 years!! We are happy to have you as a part of our Smythe family. Here is to the next 20 years!! #VolvoForLife

May 16, 2015

Dealership Rating

Helpful, considerate service. Great staff Growing up in Detroit in an automotive family I've seen more than my fair share of dealers - foreign and domestic. As I've moved around the country I' More

by Oldie87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 14, 2015

Dealership Rating

Excellent Sales and Service Departments and People My sales and services experiences with Smythe Volvo during the past 10 years has been excellent. Service is excellent and work is covered generously More

by mbschneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson , Nick Pavano, Tony Plesh, Tom Rzasa

Jan 22, 2015

Smythe Volvo responded

We deeply appreciate your 10 years of loyalty to the Smythe Volvo brand. Congratulations to your son-in-law as well on leasing a new Volvo from us. In our Service Department, we have three Service Advisors with a combined 70 years of service at Smythe Volvo. That type of experience and expertise is why we always deliver excellent work from our Service Department. Thanks as well for the recommendation of Smythe Volvo and we look forward to the opportunity of continuing to earn your business for many years to come. Safe Driving!

December 30, 2014

Dealership Rating

25 years with Smythe Volvo Since 1990 Volvo has serviced all the vehicle needs of our Family. The quality of these cars and the service provided by the Smythe team is proven by More

by Peter B L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Scott Jackson , Chris Henriksen, Nick Pavano, Tony Plesh

Jan 02, 2015

Smythe Volvo responded

We deeply appreciate your loyalty to Smythe Volvo over the last 25 years and thank you for such kind words about our Service Department. Our Service Advisors have over 60 years of service at Smythe Volvo. Their level of expertise and knowledge of all things Volvo is unsurpassed in our area. Keeping your vehicles and our other customers' vehicles running safe, sound and secure to 250,000 miles and beyond has earned us a large and loyal group of Service customers. We look forward to the opportunity of not only continuing to service your vehicles but in meeting and exceeding your expectations. Safe Driving!

December 18, 2014

Dealership Rating

just picked up 2015.5 s60 amazing experience, friendly, knowledgeable and just what I have come to expect from this dealership. never disappointed. I would highly recommend to More

by jimrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan

Dec 23, 2014

Smythe Volvo responded

Congratulations on purchasing your New 2015.5 S60 from us and we deeply appreciate the compliments about your experience here. From PJ Lee to the owners Kevin & Sean Flanagan, you can always expect to interact here with a friendly and knowledgeable employee. We are also thrilled you love our new state-of-the-art location. It was built for our most precious asset- our customers. Enjoy driving the S60 and know we are always a phone call, e-mail or visit away from meeting your automotive needs. Safe Driving!

December 17, 2014

Dealership Rating

Professional, friendly and seamless experience We have purchased Volvos from Smythe for over 25 years and have always had excellent experiences. Tom Rzasa is a terrific salesman, giving us the best More

by noracatherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Nick Pavano, Tony Plesh, Tom Rzasa

Dec 23, 2014

Smythe Volvo responded

Your 25 year loyalty to the Smythe Volvo brand means alot to us. Thank you. Tom Rzasa is the consummate professional who pays close attention to a customer's needs so he can provide them with the detailed information they desire. Our Service Department has Service Advisors with over 20 years of service at Smythe Volvo. That asset provides us with a very knowledgeable, accommodating and efficient Service Department that is second to none. Enjoy the holiday season and know we are always here for any of your automotive needs. Safe Driving!

June 02, 2014

Dealership Rating

My favorite dealership Before moving from NJ to MD about nine years ago we had purchased 3 cars from Smythe. When it came time for a new car, after our move, we attempted t More

by mfkcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Alex Kattwinkel, Craig Melquist

Jun 10, 2014

Smythe Volvo responded

We appreciate your loyalty to the Smythe Volvo brand and for taking the time to post about your recent positive experience here. We've built our business on being transparent, straightforward and delivering our customers exactly what they want. That delivery is not only about your vehicle but about your experience. Congratulations on the purchase of your new vehicle from us and know we are always here to dutifully assist you with any of your automotive needs. Safe Driving!

May 24, 2014

Dealership Rating

Professional, Impeccably Honest, Courteous As ideal an automobile dealership as one can imagine. Fair pricing, well educated about Volvo technology, no "smoke and mirrors." A dealership with lo More

by 3141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Doug MacAdam , Gabe Levy, Craig Melquist

May 29, 2014

Smythe Volvo responded

We greatly appreciate the praise you have given us. Our goal is not another Volvo or service appointment sold. It's to make you a customer for life. We've thrived for 48 years due to being fair, knowledgeable and always putting customer satisfaction above all other objectives. While all other Volvo dealerships will probably express the same sentiments, we back it up in action. We are the 2013 & 2014 National Volvo DealerRater Dealer Of The Year (out of 312 US Volvo dealerships). Thanks again for the kind words and know we are only a phone call, e-mail or website inquiry away from addressing your automotive needs or questions. Safe Driving!

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