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Sean Hefner
Sean Hefner at Lester Glenn Subaru

Sean Hefner | Page 5

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
109 Reviews
4.9

109 Reviews

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109 Reviews of Sean Hefner

August 07, 2025

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Employee Rating

I am a long-time customer and have appreciated the service I have received. However, the wait time has been much too long lately for a simple oil change/tire rotation. More

by mav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2025

Lester Glenn Subaru responded

Hey Mav, Thanks for sharing your experience! We truly appreciate your loyalty over the years and are glad to know you’ve valued the service you’ve received. We’re sorry to hear about the recent longer wait times for your oil change and tire rotation, we're always looking to improve and apologize again for the wait. Happy Driving, The Lester Glenn Subaru Team

August 03, 2025

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Service guy was great! ! Much better than our dealings with the GM at the time of purchase. More

by LEHMANN.GIRLS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Lester Glenn Subaru responded

Hey Lehmann.Girls, Thanks for sharing your experience! We're happy to hear your recent visit with our service team went well and that you felt taken care of. We’re sorry to hear your earlier interaction didn’t meet expectations, but we truly appreciate you giving us a chance! We're always here to provide the level of service you deserve! Happy Driving, The Lester Glenn Subaru Team

August 01, 2025

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Employee Rating

My service was very efficient and pleasant. Sean was a great consultant, and since this was my first service with my car, I will request him every time. The waiting area was comfortable and my More

by Roznup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rivera!!! Sales! He’s the best!

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Aug 04, 2025

Lester Glenn Subaru responded

Hi Roznup, Thanks for sharing your experience! We’re glad Sean made your first service visit a great one and that you enjoyed the waiting area and the latte! We look forward to seeing you again in a couple of months! Happy Driving, The Lester Glenn Subaru Team

August 01, 2025

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I waited 2 hours for a scheduled oil change, otherwise it was a good experience. More

by jpuliz44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Lester Glenn Subaru responded

Hi jpuliz44, Thanks for sharing your experience. We’re glad the overall visit was good, but we apologize for the long wait on your scheduled oil change. We appreciate your patience and will work to improve our timing going forward. Happy Driving, The Lester Glenn Subaru Team

July 29, 2025

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Employee Rating

Lester Glenn Subaru in Toms River is by far, the best and friendliest Service Center EVER! More

by HVANVLIET1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Lester Glenn Subaru responded

Hey HVANVLIET1206, Thanks so much for the enthusiastic feedback! We're thrilled to hear that you consider Lester Glenn Subaru the best and friendliest service center around. That means the world to our team, and we're always here to keep delivering that top-tier experience! Happy Driving, The Lester Glenn Subaru Team

July 28, 2025

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My Forester is now 1 year old -very happy with car and the service department at the dealership. A pleasure to work with Sean Hefner. More

by teresa croizier
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2025

Lester Glenn Subaru responded

Hi Teresa, Thanks for sharing your experience! We're thrilled to hear you're loving your Forester after a year and that Sean and our service team continue to provide you with excellent care. It's always a pleasure working with you! Happy Driving, The Lester Glenn Subaru Team

July 15, 2025

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Employee Rating

Sean Hefner was just great as my consultant at Subaru Toms River NJ, he explained all that was done on my cars check up. Very happy with Lester Glenn. More

by arlenetrigo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2025

Lester Glenn Subaru responded

Hi arlenetrigo, Thanks for sharing your experience! We're so glad to hear Sean took great care of you and clearly explained everything during your vehicle check-up. It’s wonderful to know you’re happy with your visit, we truly appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

July 05, 2025

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Employee Rating

Very happy with my experience with Lester Glenn dealership. I have dealt within the last year of three different Subaru dealerships & they have all been wonderful. More

by GCPEACHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2025

Lester Glenn Subaru responded

Hey GCPEACHES, Thanks for sharing your experience! We're so glad to hear that you're happy with your visit and that our team lived up to the great service you've received elsewhere! It means a lot to be included among the dealerships you’ve enjoyed working with, and we appreciate the opportunity to serve you! Happy Driving, The Lester Glenn Subaru Team

April 24, 2025

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Employee Rating

Courteous, kind and knowledgeable. Helped when ever he could. Listened and explained everything clearly and completely More

by JREBELO1494
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Palazzo, Nicole Damiano, Ekaterina Espinosa, John Mailot , Melissa Arnold, Cody Monica, Lindsey Mulrain

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Apr 25, 2025

Lester Glenn Subaru responded

Hey JREBELO1494, Thanks for sharing your experience! It's wonderful to hear that you received such courteous and knowledgeable service. Taking the time to listen and clearly explain everything makes all the difference, and we're glad our team was there to help every step of the way! Happy Driving, The Lester Glenn Subaru Team

April 19, 2025

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Employee Rating

Treated very well. The entire team is friendly, courteous, and professional. I would recommend this dealership to my friends and family. More

by LBENECCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Eric Senatore, Anthony Jones-Rulli , Cody Monica, Sean Weisneck

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Apr 21, 2025

Lester Glenn Subaru responded

Hey LBENECCHI, Thanks for sharing your experience! We're so glad to hear that you felt well taken care of and appreciated the professionalism and friendliness of our team. Recommendations to friends and family are the highest compliments we can receive, thank you! Happy Driving The Lester Glenn Subaru Team

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