Sean Hefner
Sean Hefner at Lester Glenn Subaru

Sean Hefner | Page 4

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
109 Reviews
4.9

109 Reviews

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109 Reviews of Sean Hefner

October 14, 2025

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Employee Rating

I have to say it's very informative. What they do with your car and also the email with the pictures and videos More

by RBUCHILL15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Lester Glenn Subaru responded

Hi RBUCHILL15, Thanks for sharing your experience! We’re glad to hear that you found our service informative and appreciated the emails with pictures and videos of your car. Providing clear updates and transparency is very important to us, and we’re happy it made your visit easier and more reassuring! Happy Driving, The Lester Glenn Subaru Team

October 02, 2025

Dealership Rating
Employee Rating

Sean was very pleasant and answered any questions I had. Definitely looking forward to having him help me with my next service appointment. More

by JT3BOYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Lester Glenn Subaru responded

Hey JT3BOYS, Thanks for sharing your experience! We’re glad to hear that Sean was pleasant and helpful, answering all your questions. We look forward to assisting you again at your next service appointment! Happy Driving, The Lester Glenn Subaru Team

October 01, 2025

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Very happpy with your service, had no complains, the staff were all very helpful, so thank you More

by ASTRIDCHRIS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Lester Glenn Subaru responded

Hey ASTRIDCHRIS7, Thanks for sharing your experience! We’re so glad to hear that our team provided helpful and attentive service and that you had a positive visit. We truly appreciate your feedback and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

September 25, 2025

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Service Dept was organized and thorough. Sean kept me posted and informed. Minimal wait and was very happy with the Service Department. More

by SUE5521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Lester Glenn Subaru responded

Hi SUE5521, Thanks for sharing your experience! We’re happy to hear that our service department delivered organized and thorough care during your visit. It’s wonderful that Sean kept you updated and made the process smooth with minimal wait time. We truly appreciate your feedback and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

September 15, 2025

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Sean was very professional and friendly. Love the fact that the salesman who sold me the car (Will Stefanski) came out to say hello while I was in the service waiting room. Could not ask t More

by DDEWEIL
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Stefanski, Brandon Grace

Sep 18, 2025

Lester Glenn Subaru responded

Hi DDEWEIL, Thanks for sharing your experience! We’re thrilled to hear that Sean and Will made your visit so pleasant! It’s great to know that our team’s professionalism and friendliness stood out, making your time in the service waiting room enjoyable. We appreciate your kind words and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

September 15, 2025

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Very professional and always kept you up to date easy to schedule service on a saturday More

by WILLEMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Lester Glenn Subaru responded

Hi WILLEMMONS, Thanks for sharing your experience! We’re glad our team made scheduling service easy and kept you informed throughout the process. It’s great to hear that our Saturday service options worked well for you, and we appreciate your kind words about our professionalism! Happy Driving, The Lester Glenn Subaru Team

August 24, 2025

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Employee Rating

quick reliable service and interaction with service was professional and considerate two factors always very important More

by jewels3521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Lester Glenn Subaru responded

Hi jewels3521, Thanks for sharing your experience! We’re glad to hear that our service team provided quick, reliable, and professional assistance while being considerate throughout your visit. Your feedback is truly appreciated! Happy Driving, The Lester Glenn Subaru Team

Aug 28, 2025

jewels3521 responded

excellent service thank you again

August 19, 2025

Dealership Rating
Employee Rating

Customer service was 5 star. Thanks again for the great service . The rep Sean was top notch More

by jalbietz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Lester Glenn Subaru responded

Hi jalbietz, Thanks for sharing your experience! We’re thrilled to hear Sean provided top-notch service and that your visit felt truly 5-star! It’s always our goal to make every customer feel well taken care of. Happy Driving, The Lester Glenn Subaru Team

August 16, 2025

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So. .the latte is so good here that I ran over a nail so I could get another one. I was greeted by Eric. He was very friendly and took care of my tire i More

by Roznup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Senatore

Aug 19, 2025

Lester Glenn Subaru responded

Hi Roznup, Thanks for sharing your experience! We’re glad Eric could take care of your tire so quickly while you enjoyed your latte. It’s always great to hear when our team makes your visit easy and pleasant, sounds like a win-win for both tire and coffee! Happy Driving, The Lester Glenn Subaru Team

August 10, 2025

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Excellent customer service recommended. An incredible deal. The building is very modern and comfortable for customers to wait. More

by CMARIOVS1290
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr.

Aug 18, 2025

Lester Glenn Subaru responded

Hey CMARIOVS1290, Thanks for sharing your experience! We’re thrilled to hear you received excellent customer service, found an incredible deal, and enjoyed our modern, comfortable facility. Your recommendation means a lot to us! Happy Driving, The Lester Glenn Subaru Team

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