Sean Kamal | Page 2

As a follow up from my last review, Terrible customer service. They wanted me to reach out to them so they can make things right with my pre owned car that i had purchased just over 2 months ago. I calle service. They wanted me to reach out to them so they can make things right with my pre owned car that i had purchased just over 2 months ago. I called and they said they were going to rely all the information to the general manager and that i should be receiving a call from him in 2 days. It’s now been 6 days and i have called and followed up but still never got an answer. The General manager Shawn didn’t even have the decency to call me back and they keep saying he’s busy. Once again a terrible experience and coming from a Lexus Dealership I would NEVER expect this. Lost a customer for LIFE. More

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Maria gave me the whole info in order to make the best car for me. Also, thanks to her I get a good deal. She is nice and professional. Thanks Maria! car for me. Also, thanks to her I get a good deal. She is nice and professional. Thanks Maria! More

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Luis rocks! He is very nice and he listens to all of your needs. It is always a great experience at Lexus of North Miami, thank you! needs. It is always a great experience at Lexus of North Miami, thank you! More

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Sean Kamal, who I now know is actually the General Sales Manager of this store, is shockingly arrogant, full of himself, and profane. Was extremely rude and disrespectful right at the door. Horrible experie Manager of this store, is shockingly arrogant, full of himself, and profane. Was extremely rude and disrespectful right at the door. Horrible experience, make sure to never buy a vehicle from here as long as they keep him employed. If he is this abusive to his customers I can only imagine how he is to his employees, hopefully they launch an investigation into that. Nobody should have to put up with something like this, and I cannot believe an organization of this stature would even consider employing someone of such poor and disgraceful character, especially in an upper management capacity. More

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My experience at Lexus of North Miami was like no other. Carlos was very thorough and professional, I would recommend him 10 times out of 10. Carlos was very thorough and professional, I would recommend him 10 times out of 10. More

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Had an amazing leasing experience with Q and Vanessa, they were very professional and expedient. Vanessa was very helpful and attentive she set up my car and showed me all the features in my new car. lov they were very professional and expedient. Vanessa was very helpful and attentive she set up my car and showed me all the features in my new car. love Lexus of North Miami! More

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Beautiful experience You should be proud of your team in Lexus North Miami. They were very friendly and professional. They answered all the questions and explained everyth You should be proud of your team in Lexus North Miami. They were very friendly and professional. They answered all the questions and explained everything in detail. I and my wife thank you for everything. More

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Awesome Experience Very pleasant, courteous and a very professional atmosphere. My expectations were exceeded!!! I highly recommended Lexus of North Miami!!!! Everyo Very pleasant, courteous and a very professional atmosphere. My expectations were exceeded!!! I highly recommended Lexus of North Miami!!!! Everyone involved went above and beyond. I’m very happy and extremely satisfied!! More

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I M SURPRISED HOW IN LEXUS OF NORTH MIAMI TAKE CARE OF ME I WANT TO THANKS ALEX SUAREZ, SEAN KAMAL, AND MABELE, FOR ALL THEIR HELP AND ATTENTION, AND COOLABORATION. ALL MY DEALS WITH LEXUS OF NORTH MIAMI H I WANT TO THANKS ALEX SUAREZ, SEAN KAMAL, AND MABELE, FOR ALL THEIR HELP AND ATTENTION, AND COOLABORATION. ALL MY DEALS WITH LEXUS OF NORTH MIAMI HAS BEEN EVALUATED AND MAKE IT HAPPEN. More

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A transaction that worked for me I first went to the dealership knowing that, most likely, I wanted to trade in my 2011 Lexus RH450 for a newer Lexus. I also knew I didn't want to ma I first went to the dealership knowing that, most likely, I wanted to trade in my 2011 Lexus RH450 for a newer Lexus. I also knew I didn't want to make the decision the same day, and dreaded the usual pressure of a car salesman. Miguel was patient and kept reminding me that he was there to help me...we went through a few options and found a car I was happy with; I still didn't want to decide then and there, I wanted time to make sure I was making a good decision. I had to reschedule my return a few times, but after a few days the deal was done. Mr. Kamal (financing) was particularly helpful and patient as we went through ALL the necessary paperwork, explaining each item carefully. Thank you, Mr. Kamal! Miguel and Sean were great listeners and responsive to my needs. The transaction was not what I consider a "typical" car-buying experience - much better. Finally and not to be overlooked, Yuri got me better insurance costs for half the cost. Overall, a very good experience. More

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